Selling Manager Jobs in Toronto, ON (NOW HIRING)

Beauty Advisor

TheBeauty Advisoris responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results.

Specific responsibilities include (but are not limited to) the following:

• Consistently deliver extraordinary service to all customers

• Exceed all sales and service personal goals and targets

• Exceed all sales and service brand goals and targets

• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients

• Share expert level of product knowledge with entire store selling team

• Maintain solid relationships with buyer, vendor, and selling manager

• Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis

• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars

• Perform floor recovery, visual merchandising, price change, and related sales support tasks

• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays,etc

• Resolve all customer service issues and partner with selling management on any issues outside of guidelines

• Perform other duties, as assigned

• Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

• High school diploma

• Proven ability to exceed sales targets

• Highly collaborative; working with and through others in a team-oriented environment

• Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision

• Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays

• Minimum of two or more years experience in a commission-based sales environment

• Make-up artistry or aesthetics certificate may be required for certain brands

• Prior retail sales experience in a luxury environment preferred

The measures of success:

• Contribution to financial objectives

• Individual objectives linked to the achievement of department goals

• Feedback from internal and external clients

Conseiller(ere)beaute

Le(la)conseiller(ere)beauteestresponsablededevelopperdes relationsetroiteset durables avec les clientsafind'accroitreles ventes, leniveaude service et lafidelisation.

Lesresponsabilitesspecifiquescomprennentcequi suit, sanstoutefoiss'ylimiter :

• Prodigueuniformementuneexperiencede service et de vente extraordinaire atouslesclients .

• Depassetouslesobjectifspersonnelsinherentsaux ventes et au service.

• Depassetouslesobjectifsde la marqueinherentsaux ventes et au service.

• Se composeuneclientelede basepersonnelleloyaleenacquerantconstammentde nouveaux clients,enfaisantprogressersesrelations avec les clientsexistantsetenretenantles clientsfideles.

• Partagesesconnaissancesapprofondiesdesproduitsavectoutel'equipede vente dumagasin.

• Entretientdes relations durables avec lesacheteurs, lesfournisseurset le(la)directeur(trice) de vente.

• Stimuleles ventes de la marqueenidentifiantles occasions-clesde commercialisation,enmettantenuvrelesevenements,enfaisantdesrecommandationsrelatives al'assortiment, etc.; communiqueregulierementsessuggestions a la direction dumagasin.

• Assisteatoutesles seanceseducatives, ycomprisles seancesd'infosur lesproduits,cellesoffertespar lesfournisseurset lesseminairesHolt Renfrew.

• Effectuelereamenagementdu rayon, lemarchandisage, leschangementsde prix ettoutetacheconnexeappuyantles ventes.

• Communiqueregulierementavecsaclientelepersonnellepartelephone, parcourrierouparvoieelectroniquerelativementauxevenementsenmagasin, auxdemandesdeproduits, ausuiviapres-vente, auxanniversaires, etc.

• Resoutlesproblemesde service a laclienteleetcollaboreavec la direction des ventes pourtoutedifficultenoncouvertepar deslignesdirectrices.

• Seconformeatoutesles politiques et exigences de sante-securite.

• Effectuelesautrestachesquiluisontassignees.

Le(la)candidat(e)ideale)possede:

• Diplomed'etudessecondaires

• Capaciteeprouveeadepasserlesobjectifsde vente

• Hautementcollaboratif;travailleavec lesautreset parleurentremisedans unenvironnementaxesur le travaild'equipe

• Aptitude atravaillerdans unenvironnementevoluantrapidementquinecessiteunegrandecapaciteamenerplusieurstachesde front sous supervisionminimale

• Habiletea composer avec unhorairevariabledependantdesbesoinsde laclientele,incluantles soirees, les week-ends et lesjoursferies

• Aumoins2anneesd'experiencedans unenvironnementaxesur la vente a commission

• Diplomed'artiste-maquilleur(se)oud'estheticien(ne)requispourcertainesgammes

• Experienceprealabledans ledomainedudetailde luxe,preferablementdans unenvironnementde luxe

• Parfaitementbilinguefrancaisetanglais

• Assurer le respectenmatiere de protection de la vieprivee, desreglementationset desmesuresdecybersecurite.

L'evaluationdusucces:

• Contribution auxobjectifsfinanciers

• Objectifsindividuelsliesa larealisationdesobjectifsdu service

• Retroactionsdes clients internes etexternes