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Self Determination Jobs in Oregon (NOW HIRING)

GT Independence

Contact Center Specialist

Salem, OR · On-site

$18.50 - $19.50/hr

As a Contact Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...

GT Independence

Call Center Specialist I

Salem, OR

$18.50 - $19.50/hr

As a Call Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake ...

GT Independence

Contact Center Specialist

Salem, OR · On-site

As a Contact Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...

GT Independence

Contact Center Specialist

Salem, OR · On-site

As a Contact Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...

GT Independence

Call Center Specialist I

Salem, OR · On-site

$16.75 - $21/hr

As a Call Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...

GT Independence

Call Center Specialist I

Salem, OR · On-site

$16.50 - $20.75/hr

As a Call Center (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake ...

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Self Determination information

What is a self determination specialist?

Self determination jobs refer to roles where individuals, often with disabilities, have the authority and support to make their own choices about employment, services, and daily activities. In the context of disability services, self determination jobs allow participants to direct their own support, including hiring staff, managing schedules, and controlling their budgets. These roles empower individuals to live more independently and pursue meaningful employment that aligns with their interests and goals.

What does a self determination specialist do?

A Self Determination Specialist works closely with individuals and their families to identify unique goals, assess resources, and design personalized service plans that foster independence and self-advocacy. This often involves facilitating person-centered planning meetings, coordinating with service providers, and ensuring that individuals have the information and tools needed to make informed choices. Collaboration and strong communication skills are essential, as the specialist acts as a bridge between clients, families, and community resources. Regular follow-ups and adjustments to the plan ensure ongoing support and progress toward each person's desired outcomes.

What are the key skills and qualifications needed to thrive as a self determination specialist?

To thrive as a Self-Determination Specialist, you need a solid understanding of person-centered planning, disability services, and relevant legal frameworks, often supported by a degree in social work, counseling, or a related field. Familiarity with case management systems, individualized service planning tools, and knowledge of Medicaid waiver programs is typically required. Exceptional communication, advocacy, and problem-solving skills help build trust with clients and empower them to make informed choices. These skills are crucial for ensuring individuals with disabilities achieve greater autonomy, access resources, and lead fulfilling lives.

What is the difference between Self Determination vs Case Manager?

AspectSelf DeterminationCase Manager
CredentialsVaries; often includes certifications in advocacy or social servicesTypically requires social work or counseling certifications
Work EnvironmentCommunity-based, client-focused, often in social services or advocacy organizationsOffice or community settings, coordinating services for clients
Industry UsageUsed in social services, disability support, and advocacy sectorsCommon in healthcare, social services, and community support sectors

Self Determination focuses on empowering individuals to make their own choices, often within social or disability support contexts. Case Managers coordinate services and resources for clients, ensuring their needs are met. While both roles involve supporting individuals, Self Determination emphasizes advocacy and personal empowerment, whereas Case Managers focus on service coordination and management.

What are popular job titles related to Self Determination jobs in Oregon?

For Self Determination jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Self Determination jobs in Oregon look for?

The top searched job categories for Self Determination jobs in Oregon are:

What cities in Oregon are hiring for Self Determination jobs?

Cities in Oregon with the most Self Determination job openings:

Self Determination jobs near you
Infographic showing various Self Determination job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Bilingual Customer Service Specialist

GT Independence

Salem, OR • On-site

$17 - $22/hr

Other

PTO

Re-posted 17 days ago

GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

88th of 242 rated social care providers

Job description

Bilingual Customer Service (Self Determination) Support Specialist

Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission: To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2025/2026 —a distinction reserved for top employers committed to outstanding employee experiences.

As a Bilingual Customer Service (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stakeholders.

Tasks and Responsibilities

  • Make and receive phone calls to support external and internal stakeholders
  • Enter information into databases, such as a call log, for effective record keeping
  • Prepare and send documents via DocuSign or email
  • Ensure the proper naming and saving of documents in the document management system
  • Assist customers in returning documents
  • Manage DocuSign accounts and support issues from the operations staff and customers
  • Ensure all compliance standards are met for audit purposes
  • Timesheet reviewing and time tracking
  • Accurately and efficiently complete payroll checklists for assigned agencies
  • Work with your team leader to identify strategies for reducing errors
  • Collaborate with your team to resolve rejected timesheet issues

Education

  • High School Diploma or GED required
  • Associate degree preferred

Work Environment

  • Work is performed in a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What GT Independence employees say

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