Selectquote Jobs (NOW HIRING)

Overview

Marketing Data Analyst II

Job Summary:

SelectQuote is seeking an experienced and highly motivated Marketing Analytics Specialist to turn data into actionable insights for its Medicare Senior Healthcare and insurance lines of businesses.

This role will be responsible for analyzing interpreting and visualizing data across marketing and consumer lifecycle channels to generate actionable insights that inform strategic business decisions and optimize marketing performance. The position will leverage data from campaigns customer journeys and operational touchpoints to identify growth opportunities improve conversion and retention and enhance overall marketing effectiveness. This role requires a strong foundation in marketing analytics exceptional attention to detail and excellent communication skills to translate complex data into clear recommendations for stakeholders and drive data-informed strategy and execution.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

Collect analyze and interpret operational and compliant data from various sources such as call auditing tools carrier direct data and internal agent databases to identify trends insights and opportunities for improvement

Develop and maintain comprehensive dashboards and reports to monitor the performance of individual agents and carriers providing actionable recommendations to optimize results and achieve KPIs

Collaborate with cross-functional teams including marketing sales and product development to gather data and requirements for operational analytics projects

Use advanced statistical techniques such as predictive modeling and segmentation to improve effectiveness and efficiency.

SQL Utilization via Microsoft SQL Server Management Studio that includes but is not limited to: data aggregation query writing to pull required analysis and output verification

Evaluate the ROI of Operational compliance adjustments and tactics providing insights to inform budget allocation and strategic planning

Stay current with industry trends best practices and emerging technologies in compliance and quality assurance analytics to ensure our strategies remain competitive and data-driven

Provide training and guidance to team members on data analysis reporting tools and operational analytics best practices as applicable

Able to make considerable headway on given requests and as a percentage average they can complete 80% of work without intervention post-training

Skills/Abilities:

Excellent written and oral communication skills.

Functional analytical skills (projecting costing budgeting etc.).

High level of self-motivation; ability to accomplish goals independently.

Articulate and well-spoken; strong interpersonal communication and presentation skills

Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.

Fast learner who is career minded and seeks additional responsibility as earned

Ability to work in a fast-paced environment managing multiple projects multiple channels and segments simultaneously in a cross-functional team

Proficiency in data visualization and reporting tools such as Quicksight Power BI or Google Data Studio

Education and Experience:

Bachelor's degree in Finance Marketing or Business Administration required; Master’s degree preferred.

2-4 years of experience in operational analytics data analysis or a related role.

2-4 years of experience using Microsoft Excel and Google Workspace.

Strong proficiency in SQL with at least 1 year of experience or a minimum of 1 year of experience in any programming language.

Certificates/Licenses/Registration

N/A

Financial Responsibilities (budget revenue):

This position has no budget responsibility authority and/or level of control.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.

Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

Responsibilities

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

Qualifications

SelectQuote is seeking an experienced and highly motivated Marketing Analytics Specialist to turn data into actionable insights for its Medicare Senior Healthcare and insurance lines of businesses.

This role will be responsible for analyzing interpreting and visualizing data across marketing and consumer lifecycle channels to generate actionable insights that inform strategic business decisions and optimize marketing performance. The position will leverage data from campaigns customer journeys and operational touchpoints to identify growth opportunities improve conversion and retention and enhance overall marketing effectiveness. This role requires a strong foundation in marketing analytics exceptional attention to detail and excellent communication skills to translate complex data into clear recommendations for stakeholders and drive data-informed strategy and execution.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Collect analyze and interpret operational and compliant data from various sources such as call auditing tools carrier direct data and internal agent databases to identify trends insights and opportunities for improvement
• Develop and maintain comprehensive dashboards and reports to monitor the performance of individual agents and carriers providing actionable recommendations to optimize results and achieve KPIs
• Collaborate with cross-functional teams including marketing sales and product development to gather data and requirements for operational analytics projects
• Use advanced statistical techniques such as predictive modeling and segmentation to improve effectiveness and efficiency.
• SQL Utilization via Microsoft SQL Server Management Studio that includes but is not limited to: data aggregation query writing to pull required analysis and output verification
• Evaluate the ROI of Operational compliance adjustments and tactics providing insights to inform budget allocation and strategic planning
• Stay current with industry trends best practices and emerging technologies in compliance and quality assurance analytics to ensure our strategies remain competitive and data-driven
• Provide training and guidance to team members on data analysis reporting tools and operational analytics best practices as applicable
• Able to make considerable headway on given requests and as a percentage average they can complete 80% of work without intervention post-training

Skills/Abilities:

• Excellent written and oral communication skills.
• Functional analytical skills (projecting costing budgeting etc.).
• High level of self-motivation; ability to accomplish goals independently.
• Articulate and well-spoken; strong interpersonal communication and presentation skills
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.
• Fast learner who is career minded and seeks additional responsibility as earned
• Ability to work in a fast-paced environment managing multiple projects multiple channels and segments simultaneously in a cross-functional team
• Proficiency in data visualization and reporting tools such as Quicksight, Power BI, or Google Data Studio

Education and Experience:

• Bachelor's degree in Finance, Marketing, or Business Administration required; Master’s degree preferred.
• 2-4 years of experience in operational analytics data analysis or a related role.
• 2-4 years of experience using Microsoft Excel and Google Workspace.
• Strong proficiency in SQL with at least 1 year of experience or a minimum of 1 year of experience in any programming language.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.

Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

At this time SelectQuote does not hire applicants who solely possess temporary work visas requiring employer sponsorship of any kind including but not limited to OPT, H-1B, L-1, O-1, TN, F-1, J-1, E-3, etc.

SelectQuote Insurance Services does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.