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Securus Jobs in Texas (NOW HIRING)

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Securus information

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$12

$15

$17

How much do securus jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for securus in Texas is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $16.97 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, or experienced consultants. These positions often require advanced education, certifications, and significant experience, and may involve high-stakes environments or freelance consulting with premium clients.

What is the difference between Securus vs Correctional Officer?

AspectSecurus
Primary RoleProviding communication and technology solutions for correctional facilities
Work EnvironmentOffices, call centers, correctional facility technology settings
Required CredentialsTechnical certifications, customer service skills, sometimes security clearances
Employer & IndustryTechnology companies serving correctional institutions

While Securus focuses on providing communication technology solutions for correctional facilities, a Correctional Officer is responsible for security and supervision within prisons. Securus employees typically work in technical or customer service roles, whereas Correctional Officers work directly in correctional environments ensuring safety and order. Both roles are essential in the correctional industry but differ significantly in responsibilities and work settings.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more per month without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like commercial plumbing or electrical work may reach similar income levels through overtime and specialized projects, often requiring certifications or apprenticeships rather than degrees.

What are the key skills and qualifications needed to thrive as a Securus Correctional Officer, and why are they important?

To thrive as a Securus Correctional Officer, you need a solid understanding of security procedures, conflict management, and basic law enforcement practices, often supported by a high school diploma or equivalent and relevant training. Familiarity with surveillance systems, inmate tracking software, and incident reporting tools is typically required. Strong communication, stress management, and decision-making skills are vital for maintaining order and safety. These competencies are crucial for ensuring a secure environment, effective inmate supervision, and overall facility safety.

How do you work Securus?

Securus Technologies employs professionals in roles such as customer service, technical support, and security monitoring. Employees typically need strong communication skills, relevant technical knowledge, and may require background checks or certifications depending on the position. Work environments often involve office or call center settings with standard schedules.

What is the highest paying security job?

The highest paying security jobs typically include security directors, chief security officers, or specialized roles such as cybersecurity managers and executive security consultants. These positions often require extensive experience, leadership skills, and relevant certifications, and they can earn six-figure salaries depending on the industry and organization size.

What are some common challenges faced by Securus security officers when working in correctional facilities?

Securus security officers working in correctional facilities often encounter unique challenges such as maintaining safety in high-stress environments, managing interactions with incarcerated individuals, and responding quickly to security incidents. Officers must remain vigilant, exercise strong communication skills, and adhere strictly to established protocols. Collaborating closely with facility staff and law enforcement, they play a crucial role in preventing incidents and ensuring the security of both inmates and personnel.

What is a Securus job?

A Securus job typically refers to positions at Securus Technologies, a company that provides communication, information management, and security solutions to correctional facilities. Employees might work in roles related to customer service, software development, security, or technical support. Securus jobs often involve supporting correctional facility operations and helping families stay connected to incarcerated loved ones through phone and video services. Working at Securus may require background checks and a commitment to upholding security protocols. The company values innovation, integrity, and service in its workforce.
What are popular job titles related to Securus jobs in Texas? For Securus jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Securus jobs? Cities in Texas with the most Securus job openings:
Infographic showing various Securus job openings in Texas as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,678 per year, or $15.7 per hour.
Customer Service Representative I

$17/hr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago


Job description

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!

Aventiv Technologies – Where your future awaits - YouTube

Job Purpose: Responsible for providing quality customer service via phone by utilizing exceptional communication skills. Responsible for accurately updating and maintaining the customer accounts in a timely manner, while assisting in general customer inquiries, invoice questions, customer complaints, opening trouble tickets, and taking customer payments.  Maintains a high-level quality and CSAT scores while solving problems in an efficient manner. 

Essential Duties:

  • Provide quality customer service via phone, chat, and email while utilizing exceptional communication skills.
  • Open trouble tickets for specific customer issues.
  • Explain product options and related charges clearly and concisely.
  • Navigate through appropriate customer service systems and tools in a timely manner while servicing the customer. (CRM application) primary tool.
  • Take customer payments or offer other payment options for the customer.
  • Use existing procedures to solve routine or standard problems; receive instruction, guidance and direction from others as needed.
  • Maintain quality scores and call center metrics.
  • Promote self-service tools such as IVR and Web.
  • Inform customers of promotions and new or upgraded products
  • Quotes rates and encourage customers to utilize prepay options.
  • Responsible for providing detailed initial troubleshooting and problem resolution on basic features & functionality for SVC, Tablet, and E-messaging.
  • Assist with questions during the Nesting stages of the training process or as needed.
  • Access to additional programs/platforms which may include S-Gate
  • Performs other related duties and responsibilities as required or assigned

                          Knowledge, Skills, and Abilities:

                          • Ability to read and comprehend simple instructions and short correspondence
                          • Ability to write straightforward explanations of trouble tickets submitted
                          • Ability to ask effective questions and present information clearly and concisely
                          • Ability to clearly communicate with customers, both verbally and written
                          • Able to handle sensitive and emotional calls that require empathetic responses
                          • Adaptable to unforeseen situations, fast paced environment, and keeping the focus on the customer
                          • Ability to communicate and respond to customers while keying information into system
                          • Ability to navigate multiple applications in several environments
                          • Ability to follow a set schedule, including taking timely lunches and breaks
                          • Must have access to high-speed internet for remote connectivity to Securus network when applicable.

                                            Minimum Qualifications:

                                            • High school diploma or GED
                                            • At least 3 months of previous call center and/or customer service experience.

                                             Preferred Qualifications:

                                            • 3 years of customer service experience with at least 2+ years call center environment.

                                            Physical Requirements:

                                            • While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. 
                                            • Occasionally, this position may need to reach, stoop, or kneel. 

                                              Salary and Benefits:

                                              At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

                                              • $17/hr
                                              • Health Insurance
                                              • 401(k)
                                              • Disability
                                              • Life Insurance
                                              • Paid Time Off
                                              • Voluntary Benefits

                                              Aventiv Privacy Policy:

                                              www.aventiv.com/privacy

                                              Equal Employment Policy:

                                              Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.