Security Program Manager Jobs in Surprise, AZ (NOW HIRING)

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation's top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career.

The Assistant Vice President (AVP) of Security – is responsible for developing, implementing, and overseeing the organization's security strategy across a multi-state regional portfolio. This role ensures the safety of employees, visitors, customers, and assets while supporting the organization's operational, financial, and reputational objectives. The AVP provides strategic leadership for physical security operations, emergency preparedness, investigations, and compliance, while managing a critical sub-function within the broader Security or Risk Management organization. The role partners closely with senior leadership, property management, operations, retailers, and external law enforcement agencies to establish a consistent, effective, and forward-looking security program across the Region.

The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Develop, implement, and continuously improve regional physical security strategies, policies, standards, and procedures aligned with corporate objectives and risk tolerance. Carefully review and implement functional strategies, annual objectives, operating budgets, policies, and procedures supporting a robust and scalable physical security infrastructure. Serve as a trusted advisor to senior leadership on physical security risks, regional trends, and mitigation strategies. Collaborate with and support the regional counterpart to align on strategy, strengthen national retail relationships, and actively participate in national industry groups to benchmark and adopt best practices. Understand and apply industry trends and best practices related to security vendors, guard services, and physical security systems within retail and commercial real estate environments. Maintain full understanding of all third-party security vendor engagements, including contract terms, performance metrics, and financial commitments. Proactively manage vendor relationships by monitoring compliance, evaluating service against agreed standards, identifying gaps or risks, and driving accountability through regular reviews, issue resolution, and continuous performance improvement initiatives. Provide oversight and financial review of security invoices, expenses, and chargebacks to ensure cost control and contract compliance. Ensure compliance with applicable local, state, provincial, and federal laws, regulations, and directives. Drive the management, maintenance, and effectiveness of physical security systems, including access control, intrusion detection, CCTV, alarms, and related technologies. Establish, communicate, and monitor operational standards to ensure consistent and effective security coverage across all regional properties and operators. Partner with internal stakeholders to evaluate new security technologies and vendor solutions. Lead the development, implementation, and testing of regional operational plans for crisis response, disaster recovery, evacuation procedures, workplace violence prevention and response, and other emergency and critical incidents. Coordinate investigations and critical incident responses in coordination with law enforcement and other external agencies. Serve as a security subject matter expert during critical events and executive decision-making processes. Design and implement regional training and awareness programs related to security policies, procedures, and emerging threats. Deliver ongoing security communications and guidance to ensure employees and partners are informed, prepared, and capable of responding to incidents. Promote a culture of safety, vigilance, accountability, and professionalism throughout the organization. Represent the organization in local, state, provincial or federal working groups, advisory councils, and security-related forums. Maintain awareness of evolving threat landscapes, law enforcement practices, crime trends, and relevant intelligence. Build and sustain strong partnerships with law enforcement, emergency responders, regulatory agencies, and industry peers across the West Region. Manage a regional security sub-function within the broader security or risk management organization. Ensure appropriate staffing levels, succession planning, performance management, and professional development practices are in place.

Bachelor's degree preferred. Relevant background in law enforcement, retail operations, loss prevention, or corporate security. 5+ years of progressive leadership experience, with deep expertise in physical security or a related discipline. Broad knowledge of security operations, including law enforcement practices, investigations, and incident management. Experience overseeing enterprise security, risk management, and/or facilities operations within a complex, multi-site organization. Proven track record leading crisis response, emergency management, and high-impact investigations. Demonstrated ability to influence and partner with senior leadership, cross-functional stakeholders, and external agencies. Strong executive presence, sound judgment, and ability to lead effectively in high-pressure, high-risk environments. Proficiency in Microsoft Office and enterprise systems; strong digital and data fluency. Flexible and responsive leader, with availability to support business needs outside standard hours, including on-call responsibility.

Macerich's Total Rewards: Best-in-class benefits with affordable employee contribution levels Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually 401(k) match with immediate vesting Ability to purchase company stock at a 15% discount 24 paid volunteer hours and employer charitable match Employee Assistance Program Career-development resources Comprehensive wellness program including a ClassPass membership And more… At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Field Fridays for our Retail Properties. The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.

Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun. Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.