Security Program Manager Jobs in Surprise, AZ (NOW HIRING)

This position performs case management and supportive assistance in conjunction with the Statewide division of Developmental Disabilities (DDD) Coordinator. Activities and duties pertaining to children involved with the Department of Child Safety (DCS), DDD, Arizona Early Intervention Program (AZEIP), and Arizona Long Term Care (ALTCS). Provides assistance when barriers are identified.

Performs care management and placement activities for children involved with DCS, DDD, AzEIP and ALTCS (DDD and EPD), who have complex healthcare (developmental and medical) presentations. Leads efforts to garner appropriate care giver to child match and ensure necessary support is in place to meet the needs of the child and caregiver. Document efforts. Requires working with children to perform the LET (Likely Eligible Tool).
Supports DCS Specialists and other stakeholders navigate the DDD determination eligibility process, including the tracking of referral, assists DCS Specialist and Placement Administration to garner necessary medical documentation from health care professionals and other required information when needed, tracks and reconciles enrollment of children and youth determined eligible for DDD services whether DD-Only, Targeted Support Coordination or ALTCS.
Submitting ALTCS applications and scheduling ALTCS interviews to help ensure all required information is accurately provided during interviews and assessments. Supporting communication between evaluators, caregivers, and DCS staff throughout the evaluation process.
Develops and maintains professional relationships among system stakeholders including DCS Comprehensive Health Plan (CHP), System of Care staff with efforts focused toward identifying child-specific and system oriented enhancements to improve health care to children served by DCS.
Participates in DCS performance management activities that support positive health care and individualized plan outcomes for children and youth. Maintains and/or manages health care and child-welfare placement data, develops and distributes reports as appropriate to staff and leadership.
Maintains up to date knowledge of DCS, DCS CHP and Department of Economic Security DDD and AzEIP policies, and applicable state laws.
Participates in activities beyond regular work hours on a rotational basis, handle incoming email and telephonic inquiries, works with providers, caregivers, DCS staff, and Mercy Care DCS Comprehensive Health Program (CHP) staff.
Other duties as assigned as related to the position.

Knowledge in:
- Applicable laws and regulations, government (Medicare, Medicaid, Supplemental Security Income and Social Security Disability Insurance), DCS, DDD and AHCCCS Policy and Contractors Operations Manuals.
- Regulations on federal, state, and local levels as well as guidelines and standards of practice.
- Health Insurance Portability and Accountability Act (HIPAA)
- Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
- Medical and behavioral health issues
- Division of Developmental Disabilities (DDD)
- Arizona Long Term Care System (ALTCS)
- Arizona Early Intervention Program (AZEIP)
- Principles and practices of case management
Skill in:
-Assessing, determining and evaluating appropriate disposition and make independent judgments based on critical thinking skills and expertise.
- Communicating effectively and professionally using all modalities, i.e. technology, written letter and verbal ly with both providers and caregivers. in a way that is clear and concise.
- Problem identification and resolution
- Interacting with DCS staff, Mercy Care DCS CHP staff, family members and outside agencies.
- Verbal and written communication.
- Workload management.
- Team building
- Group facilitation
- Conflict resolution
Ability to:
- Work independently and within diverse work teams
- Maintain, organize and manage a caseload working independently with minimal direction.
- Anticipate and organize workflow, work with a high volume caseload, deal effectively with rapid changing priorities and follow through on responsibilities.
- Assess needs and determine suitability of appropriate placement
- Document case files and information within the required/mandated timelines
- Maintain confidentiality
- Utilize a computer including the use of Microsoft Office and various Internet/intranet based programs.

Preferred bachelor's degree in Social Work, Psychology, Special Education, plus three years of related professional experience involving program planning or administration.

- Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
- Must be able to secure and maintain clearance from the DCS Central Registry.
- Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
- This position requires three years of professional experience related to health programs appropriate to the assignment, which included program planning or administration; a Master's degree in a field appropriate to the assignment may substitute for one year of the required experience.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).
ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.