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Security Operations Support Specialist Jobs (NOW HIRING)

Ahola

Operations Support Specialist

Brecksville, OH · On-site

$48K - $65K/yr

Operations Support Specialist at Ahola The Operations Support Specialist reports to the Director of ... Support year-end payroll activities, including W-2 reprints, report reprints, Social Security ...

NVVA

Operations Support Specialist

Sterling, VA · On-site

$51K - $68K/yr

Operations Support Specialist The Operations Support Specialist plays a critical role in ensuring smooth daily operations across multiple programs, including Galaxy, Youth Academy, and Classes. This ...

Travel with Lani

Cruise Operations Support Specialist

$52K - $70K/yr

Cruise Operations Support Specialist Jacksonville, Florida, United States Or refer someone Job Openings Cruise Operations Support Specialist About the Job Cruise Operations Support Specialist We are ...

System One Holdings, LLC

Operations Support Specialist

$52K - $70K/yr

Operations Support Specialist Operational Support Specialist to support the day-to-day operations of the Authorized Training Partner (ATP) program. This is a non-technical, operations-focused role ...

Phenom People

Operations Support Specialist

Newark, DE · On-site

$50K - $67K/yr

Operations Support Specialist Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any ...

AgVend

Operations Support Specialist

$52K - $70K/yr

Operations Support Specialist We are seeking an Operations Support Specialist to support our fast-growing AgVend team. This is a junior role, in which you will support internal AgVenders, owning the ...

Travel with Lani

Cruise Operations Support Specialist

$52K - $70K/yr

Cruise Operations Support Specialist Tampa, Florida, United States About the Job Cruise Operations Support Specialist We are bringing on Cruise Operations Support Specialists to join our remote team.

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Security Operations Support Specialist information

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How much do security operations support specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for security operations support specialist in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Security Operations Support Specialist job openings in the United States as of June 2026, with employment types broken down into 54% Full Time, 40% Part Time, 4% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.

Operations Support Specialist

Newtown Square, PA • On-site

System One Holdings, LLC
Business Consulting Services • 5 - 10K employees
Learn more about System One Holdings, LLCexternal

$23 - $25/hr

Contractor

Posted 23 days ago

Job description

Job Title: Operations Support Specialist
Type: Contract To Hire
Compensation: $23.00 - $25.00
Work Model: Remote - offsite
Hours: 40.0
Security Clearance: Not specified
Operational Support Specialist to support the day-to-day operations of the Authorized Training Partner (ATP) program. This is a non-technical, operations-focused role centered on managing email communications, maintaining accurate CRM records, supporting approval workflows, and ensuring timely follow-up with instructors and partners.
The ideal candidate has 2-3 years of customer service or operational support experience, strong written communication skills, and experience managing a high-volume email inbox and documenting activities in a CRM. This person should be comfortable working independently, following established processes, and using creativity and sound judgment to resolve issues and improve workflows.
Key Responsibilities
  • Manage daily ATP Trainer inbox operations, including reviewing, categorizing, prioritizing, and responding to inquiries.
  • Provide timely and professional email support to instructors, training partners, and other stakeholders.
  • Maintain accurate and detailed records of inquiries, requests, and resolutions within the CRM.
  • Support PDU and certification course approval workflows, ensuring requests are properly reviewed, documented, and routed.
  • Assist with instructor onboarding, badge management, and other ATP program administrative activities.
  • Review and categorize emails and requests according to established processes, templates, and escalation paths.
  • Identify issues requiring escalation and ensure they are routed to the appropriate team member.
  • Communicate with internal teams and external partners to gather information and move requests toward resolution.
  • Follow documented procedures while identifying opportunities to improve efficiency, consistency, and customer experience.
  • Support EPP administration and other program-related operational activities as needed.
  • Maintain organized documentation and ensure information in the CRM is accurate and up to date.
  • Use available technology and AI tools to improve categorization, workflow efficiency, and operational processes.

Qualifications
  • 2-3 years of customer service, operations, administrative, or program support experience.
  • Experience managing a company or department email inbox and handling multiple requests simultaneously.
  • Hands-on experience using a CRM to document customer interactions, requests, and resolutions.
  • Strong written communication skills with the ability to communicate professionally and clearly through email.
  • Highly organized with strong attention to detail and follow-through.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving skills and the ability to use good judgment when determining how to handle requests.
  • Comfortable following established processes while also identifying opportunities for improvement.
  • Dependable, punctual, and able to consistently work 8:00 AM-5:00 PM EST.
  • Experience with AI tools or email categorization/workflow tools is a plus.
  • Experience supporting training programs, certifications, professional development, or partner programs is a plus.

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About System One

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System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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