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Security Operations Dispatcher Jobs in Colorado (NOW HIRING)

Armada

Jr Level Security Specialist

Denver, CO · On-site

... operations, and communications security. Duties & Responsibilities: * Junior Security Specialists ... dispatch as applicable, and maintaining Intrusion Detection System and other facility security ...

CRH

Dispatch/Customer Service Representative

Cortez, CO · On-site

$19 - $22/hr

Individuals are required to wear personal protective equipment (PPE) in designated operations and ... Safety and Security - Observes safety and security procedures; Determines appropriate action beyond ...

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Security Operations Dispatcher information

What does a security operations dispatcher do?

A Security Operations Dispatcher is responsible for monitoring security systems, such as alarms and surveillance cameras, and coordinating responses to incidents or emergencies. They communicate with security personnel, law enforcement, and emergency services to ensure a swift and effective response to any security threats or safety concerns. Dispatchers also document incidents, maintain detailed logs, and may assist with administrative tasks related to security operations. Their role is crucial in maintaining safety and security within an organization or facility.

What are the key skills and qualifications needed to thrive as a security operations dispatcher, and why are they important?

To thrive as a Security Operations Dispatcher, you need strong situational awareness, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and security monitoring tools is typically required. Excellent communication, calmness under pressure, and problem-solving skills set top performers apart in this role. These skills and qualities are vital to ensure quick, accurate responses to emergencies and effective coordination of security personnel.

What are some common challenges faced by security operations dispatchers, and how can they effectively manage them?

Security Operations Dispatchers often face challenges such as handling multiple incidents simultaneously, maintaining clear communication under pressure, and managing rapidly changing situations. To effectively manage these challenges, dispatchers rely on strong organizational skills, detailed incident tracking, and prioritization of calls based on urgency. Regular training, familiarity with security protocols, and effective teamwork with field officers and other dispatchers are essential to staying composed and ensuring safety and quick response times.

What is the difference between Security Operations Dispatcher vs Security Guard?

AspectSecurity Operations DispatcherSecurity Guard
CredentialsBasic security training, communication skillsSecurity license or certification, sometimes specialized training
Work EnvironmentMonitoring centers, call centers, dispatching security personnelOn-site at client locations, patrols, static posts
Employer & IndustrySecurity companies, law enforcement supportPrivate security firms, retail, corporate, or industrial sites
Primary RoleCoordinate security responses, monitor alarms, dispatch officersPatrol, monitor premises, prevent theft or vandalism

While Security Operations Dispatchers focus on coordinating security efforts and monitoring systems remotely, Security Guards are physically present on-site providing security services. Both roles are essential in the security industry but differ in responsibilities, work environment, and required credentials.

What cities in Colorado are hiring for Security Operations Dispatcher jobs?

Cities in Colorado with the most Security Operations Dispatcher job openings:

Security Operations Dispatcher jobs near you
Infographic showing various Security Operations Dispatcher job openings in Colorado as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Operations Manager

Auto Driveaway Franchise Systems LLC

Greenwood Village, CO • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Type
Full-time
Description
Auto Driveaway, one of the largest professional driveaway companies in the US, is seeking an energetic, safety-focused Operations Manager to execute dispatch operations at our Greenwood Village, CO location.
Auto Driveaway is a leading national provider of professional vehicle relocation services. Auto Driveaway primarily serves large corporate fleets, fleet management companies, upfitters, dealerships and vehicle and truck OEMs with fast, safe and reliable door-to-door driveaway service nationwide. Services include fleet shipping and fleet management services; single vehicle "door-to-door driveaway" shipping; short-term and reconditioning services across all asset types. We accomplish this with personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers, helping to ensure quality, accountability, and reliability on every trip.
Essential Duties and Responsibilities:
  • Motivates a staff of professional drivers and office personnel.
  • Evaluates condition of incoming and departing vehicles to identify all defects and request approval for recommended services. (Auto Detail, Preventative Maintenance and Body Repair)
  • Track and Manage all active vehicle services through Cloud Based ERP system.
  • Manage, Maintain and establish relationships with vehicle service providers to maintain the highest quality outcomes for services performed on client vehicles.
  • Complete title and registration services at DMV locations on behalf of Auto Driveaway and our clients.
  • Evaluates incoming pickup and delivery requests and determines driver assignments.
  • Analyzes client orders and available drivers, plan and execute within client needs and expectations.
  • Maintains 100% updates of internal systems, ensuring customer communication.
  • Evaluates problematic conditions affecting service level and reacts accordingly to resolve issues.
  • Communicates with personnel or customers as to estimate time of delivery or pickup. Coordinates delivery times to ensure customer satisfaction.
  • Monitors and equalizes assignments to ensure maximum efficiency of pick-up and delivery assets to staff.
  • Monitors and ensures performance of internal system that supports the dispatch function.
  • Analyzes reports on a daily basis and identifies areas of improved efficiency.
  • Implement driver assignments based on workforce availability scheduling parameters, ensures open issues for customer service are researched and resolved. Develop action plans with drivers to reduce service failures.
  • Develop action plans to correct deficiencies in service levels.
  • Communicates with regional manager in formulating driver efficiency and work schedules.
  • Ensures compliance with all FMCSR, State and Local regulations regarding dispatch operations and communication.
  • Assists with development of emergency contingency plans.
  • Ensures all services are performed to client expectations.
  • Ensures drivers maintain and submit receipts for all services performed.
  • Supports corporate goals and objectives.
  • Ensures all drivers are directed and managed within corporate personnel policies and procedures.
  • Ensures proper security of company and customer assets.
  • The incumbent of this position is expected to perform all other related duties as assigned.
  • Safely operate Company and Client vehicles as needed.

Requirements:
  • This position requires the ability to multi-task, establish priorities, complete assignments thoroughly and accurately, communicate effectively across company divisions and departments, as well as read and comprehend information.
  • Must have strong management, human relations and communication skills.
  • Ideal candidate will possess a strong logistic skill set.
  • An understanding of customer service delivery techniques and problem-solving methods.
  • Must be able to travel 2-3 times a year for meetings.

Benefits include:
  • Health, Dental and Vision Insurance
  • 401(k) with Company Match
  • Paid Vacation and Wellbeing Days
  • Life Insurance
  • Eligible for annual and quarterly performance-based incentives

Auto Driveaway maintains a smoke-free work environment in accordance with company policy and applicable law.
Auto Driveaway participates in E-Verify to confirm employment eligibility.
#zr
Salary Description
$50-60K with bonus and performance incentives

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