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Security Operations Center Analyst Jobs in Riverside, CA

DISPATCHER

Rancho Cucamonga, CA · On-site

$18 - $25/hr

The Security Operations Center Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment ...

What We Do As a Technical Support Center Software Support Analyst at First American, you will ... with information security processes and standards. As a Knowledge-Centered Service (KCS ...

Microsoft 365 Security Engineer

Irvine, CA · On-site +1

$110K - $130K/yr

Security Operations Analyst, CISSP, CISM, CEH, or GIAC. * Knowledge of container security, DevSecOps principles, and cloud-native security tools. * Familiarity with log aggregation, anomaly detection ...

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Security Operations Center Analyst information

See Riverside, CA salary details

$18

$38

$73

How much do security operations center analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for security operations center analyst in Riverside, CA is $38.46, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $45.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Security Operations Center Analyst, and why are they important?

To thrive as a Security Operations Center Analyst, you need a strong understanding of cybersecurity principles, network protocols, and incident response, often backed by a relevant degree or certifications like CompTIA Security+ or CISSP. Familiarity with SIEM tools (e.g., Splunk, QRadar), intrusion detection systems, and ticketing platforms is essential for effective monitoring and analysis. Attention to detail, analytical thinking, and clear communication help SOC Analysts excel in identifying threats and collaborating with IT teams. These skills are crucial to quickly detecting, investigating, and mitigating security incidents, protecting organizational assets from cyber threats.

What are the most common challenges Security Operations Center Analysts face during daily operations?

Security Operations Center (SOC) Analysts often deal with a high volume of alerts, many of which may be false positives, requiring keen analytical skills to prioritize genuine threats. Staying updated on evolving cyber threats and attack patterns is another challenge, as adversaries continuously adapt their tactics. Additionally, SOC Analysts frequently work in high-pressure environments where quick, accurate decision-making is crucial, and collaboration with IT, incident response teams, and management is essential to ensure coordinated defense efforts.

What are Security Operations Center (SOC) Analysts?

Security Operations Center (SOC) Analysts are cybersecurity professionals who monitor, detect, and respond to security threats within an organization’s IT environment. They analyze security alerts, investigate incidents, and coordinate responses to mitigate risks and protect sensitive data. SOC Analysts use specialized tools to track suspicious activities, implement security measures, and ensure compliance with security policies. Their work is crucial in defending organizations against cyberattacks and maintaining overall information security.

What is the difference between Security Operations Center Analyst vs Security Analyst?

AspectSecurity Operations Center AnalystSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, CISA (preferred)
Work EnvironmentMonitoring security alerts in a SOC, 24/7 shiftsAnalyzing security data, conducting risk assessments
Employer & Industry UsagePrimarily in security operations centers, cybersecurity firmsVarious industries including finance, healthcare, government

The Security Operations Center Analyst focuses on real-time monitoring and incident response within a SOC environment, often working in shifts. In contrast, a Security Analyst typically conducts broader security assessments, policy development, and risk analysis across organizations. Both roles require similar certifications and are integral to cybersecurity teams, but their daily tasks and work settings differ.

What Does a Security Operations Center Analyst Do?

A security operations center analyst works on the cybersecurity team at an organization to proactively defend the organization's database, website, servers, and network. In this role you control the security alerts and ensure that each alert is taken care of before the threat of hackers gaining access to your company's information is realized. You may run an investigation if you see similar threats repeatedly to see who is attempting to attack your systems and why. Your other duties may include keeping and analyzing a security log, coordinating with other analysts or security team members, and assessing company vulnerability.

What are popular job titles related to Security Operations Center Analyst jobs in Riverside, CA? For Security Operations Center Analyst jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Security Operations Center Analyst jobs in Riverside, CA look for? The top searched job categories for Security Operations Center Analyst jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Security Operations Center Analyst jobs? Cities near Riverside, CA with the most Security Operations Center Analyst job openings:
Infographic showing various Security Operations Center Analyst job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $79,993 per year, or $38.5 per hour.

Member Contact Center Real Time Analyst

Wescom Credit Union

Anaheim, CA • On-site

$29.26 - $42.47/hr

Full-time

Posted 9 days ago


Job description

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Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.
We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience.
Salary Grade:
155N
Salary Pay Range for This Position:
$29.26 - $42.47
POSITION SUMMARY:
As a multi-channel communication contact center, the Member Contact Center (MCC) is required to maintain a high and consistent level of member service that supports our strategic goals.
The Real Time Analyst is responsible for monitoring daily metrics and real time states of contact center representatives utilizing available workforce management tools. Responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are logged on and available to assist incoming calls, chats and emails. Monitor contact center inbound and outbound, scheduled and unscheduled as well as off phone activities for representatives in real time to ensure adherence to schedules. The Real Time Analyst will have system access to view daily performance compared to the Workforce Management (WFM) forecast. The actions and deliverables of this position directly influence the service level performance of service to our members and ultimately end user satisfaction.
Required to collaborate and communicate with Workforce Management and the MCC Assistant Manager-Operations to ensure understanding of metrics and provide tracking to support representative's attendance and adherence performance.
ESSENTIAL POSITION FUNCTIONS:
Manages the call volume, daily attendance, break and lunch schedules, team meetings and training as published by Workforce Management
Monitors and adjust resource work schedules to ensure adequate resource coverage and achieve service level targets
Administers volume contingency action plans as deemed necessary and appropriate.
Works closely with the operations team to analyze and help improve their delivery processes
Generates ideas for process and service improvement planning
Produces daily, biweekly and monthly internal reports
Answers Floor Monitor/Attendance Line Calls during shift as required
Provides assistance with the integration and implementation of new call center technologies.
Maintains proficiency in technology applications, including the operating system and ancillary systems. Must be knowledgeable with Excel. Contributes to organizational efforts in process improvements.
Ensures department compliance with audit and security standards, policies and procedures, and loss prevention measures. Maintains confidentiality of Credit Union and member records.
Communicates well, both verbally and in writing, effectively shares information and ideas with others, and demonstrates good listening skills.
Ensures individual appearance reflects the desired level of professionalism. Maintains the physical environment of the department according to Wescom standards.
Maintains good attendance and punctuality in adherence with Wescom policy.
EDUCATION, EXPERIENCE, SKILLS AND ABILITIES:
High School graduate.
Previous financial industry and customer service experience preferred.
Knowledgeable with industry standard call center metrics
Bachelor's Degree or Minimum of one year of experience in a multi-channel call center environment
Intermediate knowledge of various forecasting / scheduling software
Strong organizational skills; attention to detail and accuracy
Strong analytical and problem solving skills
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
Ability to communicate call center data/forecasts to all levels of employees in an understandable fashion
Excellent communication skills, both written and oral. Possess good decision making and analytical skills, and ability to exercise good judgment. Ability to maintain confidentiality of credit union and member records.
COMPUTER SKILLS:
Proficient in Microsoft applications (Word, Excel, Outlook). Must be proficient in technology applications including the Credit Union's operating system and specialized software required for performance of position.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percentages and to create and interpret bar graphs.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
This position may qualify as Remote or Hybrid with a home base at one of Wescom's offices. The Remote or Hybrid status may be discontinued by Wescom in its sole discretion at any time and for any reason or no reason, with or without notice by Wescom or Employee.
The work environment characteristics described here are representative of those an employee encounters while performing functions of this job.
The noise level in the work environment is moderately quiet. It is a non-smoking environment.
The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management.
If you are applying for a Hybrid/Remote position, please note applicants are required to reside within our Wescom service areas which are defined as the following counties: Los Angeles, Orange, San Bernardino, Riverside, Ventura, Santa Barbara, San Diego, Imperial ,Fresno, Kern, Kings, Madera, Merced, Mariposa, Monterey, San Benito, San Joaquin, San Luis Obispo, Santa Cruz, Stanislaus and Tulare counties.