Essential Functions:
Platform Engineering & Optimization
- Configure,maintain, and optimize assignednetwork and websecurity platforms serving asprimary owner inenforcing,access control, improvetraffic inspectionand threat detection.
- Continuously refinenetwork and web securitypolicies,inspection rules,detection logic, and system configurations to improve fidelity, reduce false positives, and enhancethreatvisibility
- Evaluate andoperationalized newplatform features, integrations,andtelemetry sourceenhancements to strengthen security posture and operational effectiveness
- Ensurehealth,resilience,telemetry integrity, andconsistent enforcement acrosscorporate,hybrid and multi-cloud environments.
Alert Analysis & Investigation Support
- Analyzeandtriagealerts generated bynetwork and websecurity platforms andapply contextual risk assessmenttodetermineappropriate actionbased on risk and context.
- Differentiate benign from suspicious or maliciousnetwork or webactivity using traffic analysis, identity signals, and behavioral indicators.
- Perform initial investigation, document findings,and escalateincidentswhen broader coordination or response isrequired
- Provide network and policy-layerexpertiseduring incident response, including traffic tracing, containment recommendations, and control adjustments.
Operational Support & Issue Resolution
- Troubleshoot and resolve operational issues related tonetwork and websecurity controls, including access disruptions,misconfigurations,inspection failures,false positives, and policy conflicts
- Apply practical, risk-based decisions when adjustingnetwork and web securitycontrols to balance security requirements with business operationsand user experience.
- Collaborate withrelevantITand engineeringteams(and the business where necessary)to diagnose and resolve issues efficiently
Cross-Platform Contribution
- Develop working knowledge across additionalsecurity domains (endpoint, email, vulnerability, cloud) whilemaintainingprimary ownership of network andweb security platforms
- Actas a secondary resource for other platforms as needed whileremainingaligned to network and web securityresponsibilities.
- Collaborate with peers to ensure continuity of coverage across the security toolset.
Continuous Improvement
- Identifyand implementopportunities to improve detection accuracy, operational workflows, and control effectiveness
- Contribute to development of processes, playbooks, and best practices
- Drive incremental improvements that support efforts to strengthen overall securitymaturitythrough practical enhancements rather than reliance ontools.
Collaboration & Communication
- Work effectively with ITandEngineeringteams todesign,implement andmaintainnetwork and web facingsecurity controls
- Communicate technical findings, risks, and impacts in a clear and structured manner
- Translate technical issues into business-relevant context when necessary
- Promotea collaborative,solutions-oriented approach in cross-functional engagements.
On-Call & Operational Support
- Participate in on-call rotation for after-hours response to high-priority security eventsand criticaloperational issues
- Respond to incidents in a structured,timelymanner, ensuring proper triage, escalation, and resolution.
- Support post-incident analysis and improvements to controls, detection, and response processes.
Education and Experience:
- Bachelor's degree in Computer Science, Computer Engineering,InformationTechnologyor relatedfield.
- Minimum five (5) years of experience in information security, networksecurityor infrastructure security.
- Experience in zScaler or Darktrace preferred
Pay Range: $123,000.00 - $165,000.00/yr
Employment Type: full-time