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Security Alarm Monitoring Jobs (NOW HIRING)

Alutiiq, LLC

Alarm Monitor

Phoenix, AZ · On-site

$29.09/hr

Experience in alarm monitoring, able to coordinate and document alarm assessments, hazardous ... Three years of experience in the security industry, military, or law enforcement. * Associate ...

Alutiiq

Alarm Monitor

Phoenix, AZ

$29.09/hr

Experience in alarm monitoring, able to coordinate and document alarm assessments, hazardous ... Three years of experience in the security industry, military, or law enforcement. * Associate ...

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How much do security alarm monitoring jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for security alarm monitoring in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.09 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in Security Alarm Monitoring?

Security Alarm Monitoring professionals are responsible for continuously observing alarm panels, surveillance equipment, and monitoring systems for signs of unauthorized entry or emergencies. When an alarm is triggered, they quickly assess the situation, follow established protocols, and coordinate with law enforcement, emergency responders, or property managers as needed. The role may also include documenting incidents, performing routine system tests, and communicating updates to relevant stakeholders. Teamwork and shift work are common, as coverage is needed 24/7 to maintain security. This position is ideal for those who can remain vigilant and act decisively in fast-paced or high-pressure situations.

What is a Security Alarm Monitoring job?

A Security Alarm Monitoring job involves overseeing security systems to detect and respond to alarms in real time. Operators monitor alarm signals, assess potential threats, and follow protocols to alert emergency services or property owners when necessary. This role requires strong attention to detail, quick decision-making, and excellent communication skills. It is a crucial position in ensuring the safety of homes, businesses, and public spaces.

What are the key skills and qualifications needed to thrive in the Security Alarm Monitoring position, and why are they important?

Excelling in Security Alarm Monitoring requires attention to detail, the ability to respond quickly under pressure, and a high school diploma or equivalent. Familiarity with alarm monitoring software, surveillance systems, and proficiency in using dispatch communication tools is important, with some positions preferring certifications such as NICET or related security credentials. Strong communication skills, reliability, and the ability to stay calm in emergencies will set candidates apart. These skills ensure that security incidents are identified and addressed promptly, protecting property and ensuring safety for clients and organizations.

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Security Alarm Monitoring jobs near you

Alarm Monitoring Operator I

Securitas Technology

Kent, OH

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Securitas Technology rating

8.2

Company rating: 8.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

11th of 100 rated security

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.


This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.  

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.


Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment 
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities 
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

What Securitas Technology employees say

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