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Secret Shoppers Jobs (NOW HIRING)

Five Guys

Shift Leader - Five Guys Goldsboro

Goldsboro, NC · On-site

$11 - $13.50/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Lead - Five Guys Leland

Leland, NC · On-site

$12 - $14.75/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Leader - Five Guys Shallotte

Shallotte, NC · On-site

$12.75 - $15.75/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

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How much do secret shoppers jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for secret shoppers in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Secret Shoppers vs Mystery Shoppers?

AspectSecret ShoppersMystery Shoppers
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer UsageMarket research companies, retailersMarket research companies, retailers
Search IntentCompare, evaluate customer serviceEvaluate, assess customer experience

Both Secret Shoppers and Mystery Shoppers are used to assess customer service quality in various industries. While the terms are often used interchangeably, Secret Shoppers typically focus on discreet evaluations of overall customer experience, whereas Mystery Shoppers may have more specific assignments. Both roles require no formal certifications and are employed by market research firms and retailers to improve service standards.

What is the best secret shopper to work for?

There is no definitive 'best' secret shopper company, as quality and pay vary across firms. Reputable companies often have transparent payment structures, clear assignments, and positive reviews from workers. Researching companies through independent review sites can help identify reliable secret shopper opportunities that match your skills and schedule.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable mystery shopping companies that offer assignments in retail, dining, or service industries. No formal education is usually required, but strong attention to detail, good communication skills, and reliability are important. Some companies may require a background check or a small fee for training materials.

Is secret shoppers a legitimate job?

Secret shopper jobs are legitimate opportunities where individuals evaluate customer service and store conditions for companies. These roles often require completing surveys or reports and may pay per assignment or hourly, but applicants should be cautious of scams and verify the legitimacy of the employer before providing personal information.
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What states have the most Secret Shoppers jobs?

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Secret Shoppers jobs near you
Infographic showing various Secret Shoppers job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Shift Leader - Five Guys Kingsport

Five Guys Burgers and Fries

Kingsport, TN • On-site

$14.50 - $16.50/hr

Full-time

Re-posted yesterday

Five Guys rating

6.3

Company rating: 6.3 out of 10

Based on 388 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

#FGLP
Job Title: Shift Leader - Five Guys

Pay Potential: $14.50 - $16.50 per hour (Earn more with Tips & Weekly Bonuses!)

Job Type: Full-Time / Part-Time

Location: Kingsport | 1708 E Stone Dr, Kingsport, TN 37660, USA

Lead a "No Jerks" Team with a Purpose!

Welcome to Life's Food, a premier Five Guys franchisee where we lead with a Servant's Heart. We don't just sling the industry's best burgers and fresh-cut fries; we build leaders and support global missions.

We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a "Gold Standard" experience. If you're a leader who thrives in a fast-paced environment and wants your work to mean something more, you belong here.

What You'll Do (The Lead Role)
  • Command the Kitchen: You'll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly.
  • Coach & Mentor: You aren't just a boss; you're a teacher. You'll guide Crew Members, keep morale high, and ensure the "No Jerks" culture stays alive.
  • Own the Standard: You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers.
  • Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless.
Who You Are
  • Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail.
  • High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door.
  • Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team.
  • Mission-Driven: You want to be part of a company that funds charity work locally and globally.
Perks & Benefits
  • Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!).
  • Free Meals: Enjoy a free Five Guys meal every single shift.
  • Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management.
  • Real Impact: Your hard work directly supports local and global missions through the Life's Food initiative.

Ready to step up? Apply today and join the Life's Food family!

Life's Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a "Great Place to Work," reflecting our commitment to creating a supportive and rewarding workplace. Learn more about www.lifesfood.net

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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