ZipRecruiter

Log In

1

Secret Shoppers Jobs (NOW HIRING)

Five Guys

Shift Leader - Five Guys Alcoa

Alcoa, TN · On-site

$12 - $14.75/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Leader - Five Guys Powell

Powell, TN · On-site

$11.75 - $14.50/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Lead - Five Guys Surfside

Myrtle Beach, SC · On-site

$12.25 - $15.25/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Lead - Five Guys Wilmington

Wilmington, NC · On-site

$12.50 - $15.50/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Leader - Five Guys Goldsboro

Goldsboro, NC · On-site

$11 - $13.50/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

previous page

Showing results 41-60

All JobsSecret Shoppers Jobs

Secret Shoppers information

See salary details

$9

$17

$28

How much do secret shoppers jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for secret shoppers in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Secret Shoppers vs Mystery Shoppers?

AspectSecret ShoppersMystery Shoppers
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer UsageMarket research companies, retailersMarket research companies, retailers
Search IntentCompare, evaluate customer serviceEvaluate, assess customer experience

Both Secret Shoppers and Mystery Shoppers are used to assess customer service quality in various industries. While the terms are often used interchangeably, Secret Shoppers typically focus on discreet evaluations of overall customer experience, whereas Mystery Shoppers may have more specific assignments. Both roles require no formal certifications and are employed by market research firms and retailers to improve service standards.

Can I get paid to be a secret shopper?

Secret shoppers are paid for evaluating customer service, store cleanliness, and product quality. Payments vary by assignment and company, and some require completing reports or assessments as part of the job. It is a legitimate way to earn money, but applicants should be cautious of scams and verify the legitimacy of the employer before accepting assignments.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable companies that offer mystery shopping assignments. Typically, you need to complete an application, pass a background check, and have good observational and communication skills. Some roles may require a smartphone or specific reporting tools to submit evaluations.
More about Secret Shoppers jobs

What cities are hiring for Secret Shoppers jobs?

Cities with the most Secret Shoppers job openings:

What states have the most Secret Shoppers jobs?

States with the most job openings for Secret Shoppers jobs include:

What are popular job titles related to Secret Shoppers jobs?

For Secret Shoppers jobs, the most frequently searched job titles are:

Secret Shoppers jobs near you
Infographic showing various Secret Shoppers job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Shift Leader - Five Guys Alcoa

Alcoa, TN • On-site

Five Guys
Food Services and Drinking Places • 1 - 5K employees
Learn more about Five Guysexternal

$12 - $14.75/hr

Full-time

Re-posted 20 days ago

Five Guys rating

6.3

Company rating: 6.3 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

14th of 108 rated fast food restaurants

Job description

Job Title: Shift Leader - Five Guys
Pay Potential: {{pay}} (Earn more with Tips & Weekly Bonuses!)
Job Type: Full-Time / Part-Time
Location: {{location_name}} | {{location_address}}
Lead a "No Jerks" Team with a Purpose!
Welcome to Life's Food, a premier Five Guys franchisee where we lead with a Servant's Heart. We don't just sling the industry's best burgers and fresh-cut fries; we build leaders and support global missions.
We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a "Gold Standard" experience. If you're a leader who thrives in a fast-paced environment and wants your work to mean something more, you belong here.
What You'll Do (The Lead Role)
  • Command the Kitchen: You'll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly.
  • Coach & Mentor: You aren't just a boss; you're a teacher. You'll guide Crew Members, keep morale high, and ensure the "No Jerks" culture stays alive.
  • Own the Standard: You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers.
  • Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless.
Who You Are
  • Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail.
  • High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door.
  • Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team.
  • Mission-Driven: You want to be part of a company that funds charity work locally and globally.
Perks & Benefits
  • Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!).
  • Free Meals: Enjoy a free Five Guys meal every single shift.
  • Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management.
  • Real Impact: Your hard work directly supports local and global missions through the Life's Food initiative.

Ready to step up? Apply today and join the Life's Food family!
Company Introduction
Life's Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a "Great Place to Work," reflecting our commitment to creating a supportive and rewarding workplace. Learn more about www.lifesfood.net

What Five Guys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Five Guys logo

About Five Guys

Sourced by ZipRecruiter

Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!

Industry

Food services and drinking places and traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Lorton, VA, US

View All Five Guys Jobs

Apply