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Secret Shoppers Jobs (NOW HIRING)

YMCA

Secret Shopper 2026

Coppell, TX · On-site

We are currently looking for Secret Shoppers who will visit the 16 membership branches within our Dallas YMCA association. Current YMCA members or employees are not eligible to apply. Must have ...

LaborMAX

Secret Shopper

Jefferson City, MO · On-site

Secret Shopper Seeking detail-oriented individuals for Secret Shopper positions. In this role, you will evaluate customer service and perform compliance checks at various businesses (such as gas ...

New

Labor Finders

Secret Shopper

Statesboro, GA · On-site

We are looking for an outgoing, reliable and discreet individual to work on a secret shopper project. This job is NOT a FT or PT position but would be considered a side job to earn some extra money ...

CBIZ

Health Care Secret Shopper

Tampa, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

Express Employment

Mystery Shopper

Canton, OH

$18/hr

Located in Canton, OH Salary: $18.00 hr plus mileage Secret Shopper- Between the ages of 21-25!! Are you a between 21 and 25? Are you looking for a flexible, part-time job? Join our team as a Secret ...

Five Guys

Shift Leader - Five Guys Sumter

Sumter, SC · On-site

$12.25 - $15.25/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Leader - Five Guys, Cornelius

Cornelius, NC · On-site

$12.75 - $15.75/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

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How much do secret shoppers jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for secret shoppers in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Secret Shoppers vs Mystery Shoppers?

AspectSecret ShoppersMystery Shoppers
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer UsageMarket research companies, retailersMarket research companies, retailers
Search IntentCompare, evaluate customer serviceEvaluate, assess customer experience

Both Secret Shoppers and Mystery Shoppers are used to assess customer service quality in various industries. While the terms are often used interchangeably, Secret Shoppers typically focus on discreet evaluations of overall customer experience, whereas Mystery Shoppers may have more specific assignments. Both roles require no formal certifications and are employed by market research firms and retailers to improve service standards.

What is the best secret shopper to work for?

There is no definitive 'best' secret shopper company, as quality and pay vary across firms. Reputable companies often have transparent payment structures, clear assignments, and positive reviews from workers. Researching companies through independent review sites can help identify reliable secret shopper opportunities that match your skills and schedule.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable mystery shopping companies that offer assignments in retail, dining, or service industries. No formal education is usually required, but strong attention to detail, good communication skills, and reliability are important. Some companies may require a background check or a small fee for training materials.

Is secret shoppers a legitimate job?

Secret shopper jobs are legitimate opportunities where individuals evaluate customer service and store conditions for companies. These roles often require completing surveys or reports and may pay per assignment or hourly, but applicants should be cautious of scams and verify the legitimacy of the employer before providing personal information.
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Cities with the most Secret Shoppers job openings:

What states have the most Secret Shoppers jobs?

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Secret Shoppers jobs near you
Infographic showing various Secret Shoppers job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Secret Shopper 2026

YMCA

Coppell, TX • On-site

Full-time

Re-posted 19 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,988 frontline employees who took The Breakroom Quiz

573rd of 772 rated non-profit organizations

Job description

We are currently looking for Secret Shoppers who will visit the 16 membership branches within our Dallas YMCA association. Current YMCA members or employees are not eligible to apply. Must have reliable transportation, a valid ID, and basic computer/internet skills.

By visiting our branches, you will meet our Member Service Representatives to take tours and learn about what each location has to offer. You would be visiting each location as a person seeking to join that location as a member. Be prepared to provide your ID and be taken on a tour of the facility. Our branches cover several counties (Dallas, Collin, Denton, Rockwall, and Ellis).

The days and times to visit are up to you and you can visit several in a day if you like as we have several close together. Once you have visited a branch, you will report feedback using Microsoft forms and through follow up conversations with the Association Membership/Wellness team.

Payment is made once all 16 branches have been visited. Visits must be entered into the online form within 48 hours of your visit. All visits must be completed within the month assigned. Total compensation is $35 per visit. This includes mileage and any tolls. Parking at the TBoone Pickens YMCA may be reimbursed IF you use the QR code for the discounted rate.

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