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Secret Shoppers Jobs (NOW HIRING)

Labormax Staffing

Secret Shopper

Charlotte, NC · On-site

$18/hr

We are currently seeking Secret Shoppers ASAP to join our team!! Duties and Responsibilities: * Conduct alcohol purchase attempts at licensed bars, restaurants, and related venues * Evaluate staff ...

Labormax Staffing

Secret Shopper

Asheville, NC · On-site

$18/hr

We are actively seeking Secret Shoppers to join our team immediately. Earn a $25 bonus for each completed route . Duties and Responsibilities: * Conduct alcohol purchase attempts at licensed bars ...

YMCA

Secret Shopper 2026

Coppell, TX · On-site

We are currently looking for Secret Shoppers who will visit the 16 membership branches within our Dallas YMCA association. Current YMCA members or employees are not eligible to apply. Must have ...

Above All Personnel

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Secret Shopper

Richmond Heights, MO · On-site

$18/hr

Secret Shopper - Get Paid to Shop! ($18/hr, Part-Time) Must be 21-25 Love checking out new places? We'll pay you $18/hr to visit local spots, test the customer experience, and give honest feedback.

LaborMAX Staffing - Columbus

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Secret Shopper - Alcohol & Tobacco Compliance

Columbus, OH · On-site

$18/hr

Secret Shopper - Alcohol & Tobacco Compliance Pay: $18.00 per hour + Mileage Reimbursement Job Overview We are seeking dependable, detail-oriented individuals to perform alcohol and tobacco ...

Myers and Stauffer

Healthcare Secret Shopper

Miami, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

CBIZ

Healthcare Secret Shopper

Miami, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

CBIZ

Part-Time Health Care Secret Shopper

Tampa, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

CBIZ

Part-Time Healthcare Secret Shopper

Destin, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

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Secret Shoppers information

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How much do secret shoppers jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for secret shoppers in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges Secret Shoppers face during assignments, and how can they overcome them?

Secret Shoppers often encounter challenges such as maintaining anonymity while gathering detailed information, remembering specific criteria for evaluation, and managing multiple assignments with tight deadlines. To overcome these, it's helpful to thoroughly review assignment guidelines beforehand, take discreet notes immediately after visits, and use organizational tools or apps to track tasks. Building strong observation skills and practicing subtlety can also help ensure accurate, unbiased reporting without drawing attention.

What are secret shoppers?

Secret shoppers, also known as mystery shoppers, are individuals hired by companies to visit their stores, restaurants, or other service locations anonymously. Their job is to evaluate the quality of service, cleanliness, employee behavior, and overall customer experience by acting as regular customers. Secret shoppers report their findings back to the company, which uses this feedback to identify areas for improvement. This helps businesses maintain high standards and ensure consistent customer satisfaction.

How do I get a job being a Secret Shopper?

To become a secret shopper, you can sign up with legitimate mystery shopping companies that hire individuals to evaluate customer service and store conditions. These companies often require you to complete a registration process, pass a background check, and sometimes complete training or provide sample reports. Having good observational skills and attention to detail is important for success in this role.

What is the difference between Secret Shoppers vs Mystery Shoppers?

AspectSecret ShoppersMystery Shoppers
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer UsageMarket research companies, retailersMarket research companies, retailers
Search IntentCompare, evaluate customer serviceEvaluate, assess customer experience

Both Secret Shoppers and Mystery Shoppers are used to assess customer service quality in various industries. While the terms are often used interchangeably, Secret Shoppers typically focus on discreet evaluations of overall customer experience, whereas Mystery Shoppers may have more specific assignments. Both roles require no formal certifications and are employed by market research firms and retailers to improve service standards.

Do secret shoppers really make money?

Secret shoppers are paid for evaluating businesses, and their earnings vary depending on the assignments and company. Typically, they earn a small fee per visit or task, often supplemented with reimbursements or incentives, but they usually do not generate substantial income solely from this work. It is generally considered a part-time or supplemental activity rather than a full-time income source.

What is the best Secret Shopper to work for?

There is no definitive 'best' company for secret shoppers, as opportunities vary based on location, pay, and assignments. Reputable firms like BestMark, IntelliShop, and Secret Shopper are well-known in the industry and often provide legitimate work with clear instructions and fair compensation. Job seekers should research company reviews and verify legitimacy before applying.

What are the key skills and qualifications needed to thrive as a Secret Shopper, and why are they important?

To thrive as a Secret Shopper, you need keen observation skills, attention to detail, and the ability to follow specific assignment guidelines, often with no formal education required but some employers may prefer prior retail experience. Familiarity with online reporting systems and mobile apps used for submitting evaluations is typically necessary. Strong communication, objectivity, and reliability are standout soft skills for providing accurate and unbiased feedback. These skills are important to ensure that businesses receive actionable insights to improve customer service and operational standards.

How much money do mystery shoppers get paid?

Mystery shoppers typically earn between $10 and $25 per hour, with some assignments paying a flat fee ranging from $5 to $50. Pay rates vary based on the complexity of the task, location, and the company hiring, and shoppers often receive reimbursements for purchases made during evaluations.
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Secret Shoppers jobs near you
Secret Shopper

Secret Shopper

Labormax Staffing

Charlotte, NC • On-site

$18/hr

Temporary

Medical

Posted 8 days ago

Job description

We are currently seeking Secret Shoppers ASAP to join our team!!

Duties and Responsibilities:

  • Conduct alcohol purchase attempts at licensed bars, restaurants, and related venues
  • Evaluate staff adherence to ID verification and alcohol service regulations
  • Document transaction details accurately and objectively
  • Complete and submit detailed evaluation reports within designated timeframes
  • Maintain confidentiality and follow all program protocols

Minimum Qualifications:

  • High School Diploma
  • Must be in between 21-25 years of age
  • Possess valid government-issued identification
  • Car Insurance
  • Strong observational, reporting, and time-management skills
  • Must pass our screening criteria

Company Description

LaborMax Staffing was founded in 2002. The company began with one office in Las Vegas, Nevada. Since its humble beginnings.
LaborMax has now grown to more than 70 branches in 20 states nationwide. Here at LaborMax, we are putting the focus back on building quality relationships between employers and employees. Whether it is a short or long term, we can take care of it. If you are an individual looking for work or a business searching for the right person for your workforce, then look no further than LaborMax Staffing to meet all of your staffing needs.