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Second Helper Jobs in Decatur, GA (NOW HIRING)

R2 Technologies Corporation

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 1 (765352) Local Conyers, GA LOCAL CANDIDATES *This position is located at DDS ... The Analyst will be responsible for escalation to the appropriate second tier support, opening ...

Pratt Industries

Machine Operator - 2nd Shift

Conyers, GA

$14.75 - $18/hr

Work safely at all times, be aware of surroundings and understand and comply with Pratt Industries Safety rules, operating procedures, and help hold co-workers responsible for safety related items.

Pratt Industries

Machine Operator - 2nd Shift

Conyers, GA · On-site

$14.75 - $18/hr

Work safely at all times, be aware of surroundings and understand and comply with Pratt Industries Safety rules, operating procedures, and help hold co-workers responsible for safety related items.

IFCo , LLC

2nd Shift Production Supervisor

Mcdonough, GA

$48K - $66K/yr

We help make the food supply cycle for the population more sustainable. With our RPCs, safety for food transport is improved, there is less waste of food and at the same time the lifespan of the ...

IFCo , LLC

2nd Shift Production Supervisor

Mcdonough, GA

$48K - $66K/yr

We help make the food supply cycle for the population more sustainable. With our RPCs, safety for food transport is improved, there is less waste of food and at the same time the lifespan of the ...

IFCO

2nd Shift Production Supervisor

Mcdonough, GA

$48K - $66K/yr

We help make the food supply cycle for the population more sustainable. With our RPCs, safety for food transport is improved, there is less waste of food and at the same time the lifespan of the ...

Conflux Systems

IT Helpdesk Analyst

Conyers, GA · On-site

$20/hr

The Analyst will be responsible for escalation to the appropriate second tier support, opening ... as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 ...

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Showing results 41-60

All JobsSecond Helper JobsSecond Helper Jobs in Decatur, GA

Second Helper information

See Decatur, GA salary details

$10

$17

$22

How much do second helper jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for second helper in Decatur, GA is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is a second helper?

Second Helpers are entry-level workers who assist skilled tradespeople, such as electricians, plumbers, or mechanics, by performing basic tasks like carrying tools, cleaning work areas, and preparing materials. They support the primary workers to ensure jobs run smoothly and efficiently. This role often serves as a starting point for individuals looking to gain experience in a particular trade, with opportunities to learn on the job and advance to more specialized positions. Second Helpers typically work on construction sites, factories, or maintenance teams and must follow safety procedures closely.

What are the typical responsibilities of a second helper on a production or maintenance team?

As a Second Helper, you’ll usually assist skilled workers—such as mechanics, electricians, or machine operators—by preparing materials, handling tools, and performing basic tasks like cleaning work areas or transporting supplies. You may also be asked to observe safety protocols, report issues to your supervisor, and help ensure that operations run smoothly. This role is hands-on and fast-paced, offering valuable exposure to various trades and a pathway to more specialized positions within the team.

What are the key skills and qualifications needed to thrive as a second helper, and why are they important?

To thrive as a Second Helper, you generally need basic mechanical aptitude, physical stamina, and a high school diploma or equivalent. Familiarity with hand tools, power tools, and safety procedures is common, and some workplaces may require OSHA safety training or similar certifications. Strong teamwork, reliability, and a willingness to learn are essential soft skills for excelling in this support role. These skills and qualities are vital for maintaining safety, efficiency, and smooth operations in labor-intensive environments.

What cities near Decatur, GA are hiring for Second Helper jobs?

Cities near Decatur, GA with the most Second Helper job openings:

Second Helper jobs near you

Help Desk

Indotronix International Corporation

Atlanta, GA • On-site

$25 - $27/hr

Contractor

Re-posted 11 days ago

Job description

Job Title: Help Desk 
Pay Rate Range: $25-$27.50/hr on W2
Location: Atlanta, GA 30329
Duration: 12+ Months 
Working  Model: Onsite
# of Openings:2
 
Description:
  • Under general supervision, provides assistance to computer system users.
  • Answers questions or resolves computer problems for clients in person, via telephone, email, or from remote locations.
  • The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
  • This position serves as the primary point of contact for IT support requests, ensuring timely resolution of incidents and service requests while delivering exceptional customer service.
  • The technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment.
 
Essential Duties and Responsibilities:
  • Customer Support
  • Serve as the first point of contact for IT incidents, service requests, and technical inquiries.
  • Provide remote, phone, email, chat, and desk-side technical support to end users.
  • Troubleshoot and resolve hardware, software, network connectivity, printing, mobile device, and application issues.
  • Escalate complex issues to appropriate IT teams while maintaining ownership and communication with customers.
  • Deliver outstanding customer service while meeting established Service Level Agreements (SLAs).
 
Incident, Request & Problem Management
  • Log, categorize, prioritize, and resolve incidents and service requests using ServiceNow.
  • Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management.
  • Document troubleshooting steps, resolutions, and knowledge articles to improve service quality.
  • Monitor ticket queues and ensure timely follow-up and closure.
 
Endpoint & Device Support
  • Configure, deploy, image, and maintain Windows 11 laptops and desktops using Microsoft Intune and Autopilot.
  • Install, configure, and troubleshoot desktop software, Microsoft 365 applications, browsers, VPN, and business applications.
  • Support printers, scanners, webcams, docking stations, and other peripheral devices.
  • Perform workstation moves, adds, changes, and equipment replacements.
 
Identity & Access Management
  • Create, modify, and disable user accounts within Microsoft Entra ID (Azure AD) and Active Directory.
  • Manage password resets, Multi-Factor Authentication (MFA), and account lockouts.
  • Assist with onboarding, offboarding, and access provisioning activities.
 
Microsoft 365 Support
  • Support Microsoft Outlook, Teams, OneDrive, SharePoint Online, and other Microsoft 365 services.
  • Assist users with collaboration tools and cloud-based productivity applications.
  • Troubleshoot synchronization, licensing, and authentication issues.
 
Hardware Asset Management
  • Receive, inventory, assign, track, and recover IT assets.
  • Maintain accurate hardware inventory records within ServiceNow Asset Management.
  • Perform asset lifecycle activities including deployment, relocation, repair, replacement, and retirement.
  • Assist with inventory audits and asset reconciliation.
 
Collaboration
  • Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to resolve issues.
  • Participate in technology rollouts, hardware refreshes, software deployments, and special IT projects.
 
Minimum Qualifications
  • High School Diploma or GED.
  • Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.
  • OR
  • Associate degree in Information Technology, Computer Science, or related field and one (1) year of technical support experience.
 
Preferred
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.
     
Preferred Technical Experience
Experience supporting:
• Microsoft Windows 11
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• Microsoft Entra ID (Azure AD)
• Active Directory
• Microsoft Intune
• Windows Autopilot
• ServiceNow
• Cisco Webex
• VPN technologies
• Multifactor Authentication (MFA)
• Network printers
• Hybrid cloud environments
• Hardware Asset Management (HAM)
• Basic Software Asset Management (SAM)
 
Knowledge, Skills, and Abilities
• Strong customer service and communication skills.
• Excellent troubleshooting and analytical skills.
• Ability to diagnose hardware, software, and network issues.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong documentation and organizational skills.
• Ability to explain technical concepts to non-technical users.
• Ability to work independently and collaboratively within a team.
• Knowledge of ITIL service management principles.
 
 
Required/Desired Skills
 
Skill Required /Desired Amount     
  • Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.  
  • Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD)- Highly desired 
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

View All Indotronix Jobs