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Second Chance Remote Jobs in Rochester Hills, MI

REMOTE CSR

Detroit, MI · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer ... San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all ...

... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ... San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all ...

Second Chance Remote information

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What is a second chance remote?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What unique challenges might I encounter when working in a second chance remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.
What are popular job titles related to Second Chance Remote jobs in Rochester Hills, MI? For Second Chance Remote jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Second Chance Remote jobs in Rochester Hills, MI look for? The top searched job categories for Second Chance Remote jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Second Chance Remote jobs? Cities near Rochester Hills, MI with the most Second Chance Remote job openings:
Infographic showing various Second Chance Remote job openings in Rochester Hills, MI as of June 2026, with employment types broken down into 66% Full Time, 29% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Remote | Non Profit | 2nd Shift CSR

TEKsystems

Detroit, MI • Remote

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Community Care Advocate (Crisis Support | Non Profit)

$19/hr | Fully Remote After 2 Weeks of Paid Training | Detroit, MI

Do you enjoy helping others and making a difference in your community? We're hiring Community Care Advocates to support individuals and families by connecting them with critical community resources and assistance programs.

What's in It for You?

$19/hr starting pay

100% Remote after 2 weeks of onsite training in Downtown Detroit

✅ Equipment provided

✅ 6-Month Contract-to-Hire Opportunity

✅ Excellent growth potential and long-term career opportunity

✅ Upon hire, receive a competitive benefits package including:

  • 20 PTO Days
  • 13 Paid Holidays
  • 401(k)
  • Medical, Dental & Vision Insurance
Training & Schedule

Training (Onsite in Detroit):

  • Week 1: 8:30 AM - 5:00 PM
  • Week 2: Same schedule as your trainer

After Training:

  • Work Fully Remote
  • Shift: 12:30 PM - 9:00 PM
What You'll Do
  • Answer inbound calls from individuals seeking assistance and support.
  • Listen with empathy and identify community resources that fit callers' needs.
  • Provide referrals for services such as housing, food assistance, healthcare, utility assistance, childcare, employment resources, and more.
  • Document interactions and maintain accurate records.
We're Looking For
  • Strong customer service and communication skills
  • Compassionate, patient, and professional demeanor
  • Comfortable handling sensitive conversations
  • Basic computer skills and ability to multitask

If you're looking for a rewarding opportunity to help others while working remotely, apply today!

Job Type & Location

This is a Permanent position based out of Detroit, MI.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.