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Second Chance Remote Jobs in Bolingbrook, IL (NOW HIRING)

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Second Chance Remote information

What is a second chance remote?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What unique challenges might I encounter when working in a second chance remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What job categories do people searching Second Chance Remote jobs in Bolingbrook, IL look for?

The top searched job categories for Second Chance Remote jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Second Chance Remote jobs?

Cities near Bolingbrook, IL with the most Second Chance Remote job openings:

Second Chance Remote jobs near you
Infographic showing various Second Chance Remote job openings in Bolingbrook, IL as of June 2026, with employment types broken down into 70% Full Time, 23% Part Time, 5% Contract, and 2% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative I (Remote - Part Time - 2nd Shift)

Chicago, IL • Remote

AdvaCare Systems
Health Care and Social Assistance • 201 - 500 employees

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

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Learn more about AdvaCare Systemsexternal

$17.05/hr

Full-time, Part-time, Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

The Customer Service Representative I is a call center position responsible for being the first point of contact for all AdvaCare’s internal and external customers. 
Job Duties 

  • Answer phones in a friendly, professional, customer-centric manner. 
  • Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers. 
  • Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting. 
  • Point of primary contact for all customer service-related issues.  

Job Requirements

  • Empathy, passion, and enthusiasm for helping those in need.
  • Strong attention to detail and ability to multitask across multiple web-based order entry platforms
  • Strong written and verbal communication skills
    • Ability to compose clear, concise messages via email and instant message.
    • Ability to speak clearly and articulately when working with internal and external customers on the phone.
  • Strong computer/systems skills (Microsoft Office Suite, etc.)
  • Access to home office set up

Shift Information

  • Initial training will be conducted on a full-time basis, Monday through Friday, 8:00 am to 4:30 pm (cst) starting on Monday, September 14 for approximately 4 weeks.
  • Candidates must be available to work the following shift after training is complete
    • 4:00 pm – 9:00 pm (CST)
    • Monday through Friday

 

Benefits

AdvaCare Systems offers competitive starting pay, a robust PTO plan, access to excellent health, dental, vision, and supplemental insurance offerings, and a top-notch 401k plan that includes a company match.

All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems.. 

 

Key Words


Customer Service, Call Center, Healthcare, Durable Medical Equipment, Remote Work, Medical 

What AdvaCare Systems employees say

Pay

Hours and flexibility

Workplace

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