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Second Chance Remote information
What is the difference between Second Chance Remote vs Customer Service Representative?
| Aspect | Second Chance Remote | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; background check | High school diploma or equivalent; training provided |
| Work Environment | Remote, home-based | Remote or in-office, customer-facing |
| Industry Usage | Employers seeking second chance employment candidates | Customer service across various industries |
| Common Search Intent | Jobs for individuals with background challenges | Customer support roles |
Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.
What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?
What are Second Chance Remote jobs?
What unique challenges might I encounter when working in a Second Chance Remote role, and how can I overcome them?

Remote Licensed Therapist Contractor- Veteran and Military Mental Health
Houston, TX • Remote
Other
Posted 23 days ago
Valor Healthcare rating
6.2
Based on 15 frontline employees who took The Breakroom Quiz
Job description
Description
Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots - including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation's greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.
Valor is different because of our people.
- Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience.
- Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.
Opportunity Summary:
Our expanding network provides the chance to create meaningful impact each day-supporting veterans in navigating post-service life, assisting military members and their families during active service, and promoting personal well-being by managing mental health conditions. If you are dedicated to delivering exceptional care and want to be part of a supportive, veteran and military focused community, we invite you to join us in honoring and serving our heroes.
Benefits of this role:
- Set your own schedule around your current job! This position will be a 1099 independent contract role.
- Fully remote if you reside in the United States.
- Paid per session as an independent contractor.
- You provide excellent mental health care to our nation's heroes, and we will take care of the rest!
- You get the opportunity to provide compassionate, evidence-based care to veterans. Your expertise can change lives!
Responsibilities:
Provides individual and group interventions to support patients that are coping with health psychology presentations related to mental health diagnoses (e.g., sleep, pain, adherence to medical regimen, adjustment to illness), psychosocial stressors, grief or phase of life difficulties (e.g., discrimination, stress management, coping with loss, transition to civilian life), and mild-moderate severe mental health presentations.
Provide cognitive screening to address specific functional and/or cognitive ability questions.
Provides immediate access to clinical assessment and appropriate collaborative care and treatment for those experiencing mental health symptoms or behavioral health issues.
Provides individual and group interventions to support patients that are coping with health psychology presentations (e.g., sleep, pain, adherence to medical regimen, adjustment to illness), psychosocial stressors, grief or phase of life difficulties (e.g., discrimination, stress management, coping with loss, transition to civilian life), and mild-moderate mental health presentations.
Provides cognitive screenings to address specific functional and/or cognitive ability questions as indicated.
Must independently complete through psychosocial assessments to determine the psychosocial functioning and needs of the patient and their families.
Must possess a working knowledge and experience in use of medical and mental health diagnoses, disabilities, and treatment procedures including acute, chronic, and traumatic illnesses, common medications and their effects/side effects, and medical terminology.
Follow suicide prevention guidelines and risk assessment documentation and training requirements.
Completes thorough psychosocial assessments and includes pertinent information in all the required areas of functioning in order to determine appropriate diagnoses and other treatment-related conclusions.
Provides a Diagnostic and Statistical Manual of Mental Disorders (DSM) diagnosis to determine the psychosocial functioning and needs of patients and/or their families.
Provides emergency/crisis interventions that are provided to the patient to stabilize. Engages in rapid assessments and develops crisis management plans.
Provides psychotherapy as individual, group &/or family interventions when clinically indicated/appropriate and when of therapeutic benefit to the recipients.
Maintains knowledge of Veteran's benefits and services, community resources, and process for making appropriate referrals to community and other governmental programs or agencies.
Provides case management services to the patient and their families throughout the continuum of care.
Adheres to the clients regulations regarding documentation and completion of encounters.
Requirements
Requirements:
Licensure: Must be licensed to practice independently in ANY state; Psychologist, Licensed Professional Counselor (LPC), Licensed Mental Health Clinician (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)
Psychologist: Must have PsyPact in addition to state license.
Education: Depending on license type, must have either a master's degree in social work, counseling or related field from an accredited program or a doctoral degree in psychology from a graduate program.
Experience: Must have a minimum of 2 years' experience practicing therapy independently
Preferred experience: Experience providing therapy with veterans and military members.
The therapist has experience in providing consultation about mental health diagnosis and appropriate treatment plans to professionals representing a variety of disciplines, particularly concerning psychiatrically and medically complex patients.
The therapist has familiarity with the full range of DSM5 clinical presentations and experience with associated brief, evidence based psychological intervention for mild, moderate and severe presentations.
The therapist has general knowledge regarding mental health assessment and treatment.
The therapist has general knowledge regarding Substance Use Disorders, Mood Disorders, Anxiety Disorders and Serious Mental Illness (SMI); and skill/experience with treating patients within a Veterans' Hospital PTSD and MHC setting who may present with all forms of Mental Health and Behavioral Health concerns and comorbidities.
The therapist has assessment and intervention skills, as well as some specialized experience with Evidence-Based Treatment.
Ability to work effectively within interdisciplinary teams.
The therapist has knowledge of thorough risk assessment and mental health crises procedures and should have skill in leading interdisciplinary treatment teams in intervening in patient mental health crises.
Experienced in one or more Electronic Health Records
Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
Must be a US citizen and reside in the United States.
Preferred Modalities For Depression:
Acceptance and Commitment Therapy (ACT)
Cognitive Behavioral Therapy (generalist)
Cognitive Behavioral Therapy for Insomnia (CBT-I)
Interpersonal Therapy
Problem-Solving Therapy
Mindfulness-based Cognitive Therapy (MCBT)
Short-term Psychodynamic Psychotherapy
Preferred Modalities For Trauma:
Cognitive Processing Therapy
Prolonged Exposure (PE)
Eye Movement Desensitization and Reprocessing (EMDR)
Dialectical Behavioral Therapy skills training
Cognitive Behavioral Therapy for Insomnia (CBT-I)
Training related to the management of suicide risk (e.g., CBT for Suicide Prevention)
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
What Valor Healthcare employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Valor Healthcare
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
51 - 200 Employees
Headquarters location
Addison, TX, US
Year founded
2004