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Second Chance Remote Jobs in Addison, IL (NOW HIRING)

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals. What We Offer ...

Allied

Client Service Representative

Chicago, IL · On-site +1

$23 - $24/hr

Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Fully remote position, where you can work from home. Rotational shifts available for EST, CT or PST. * Full benefits (medical, dental, vision, etc.) effective the first month following your hire date!

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All JobsSecond Chance JobsSecond Chance Remote JobsSecond Chance Remote Jobs in Addison, IL

Second Chance Remote information

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What is a second chance remote?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What unique challenges might I encounter when working in a second chance remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.
What are popular job titles related to Second Chance Remote jobs in Addison, IL? For Second Chance Remote jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Second Chance Remote jobs in Addison, IL look for? The top searched job categories for Second Chance Remote jobs in Addison, IL are:
What cities near Addison, IL are hiring for Second Chance Remote jobs? Cities near Addison, IL with the most Second Chance Remote job openings:
Second Chance Remote jobs near you
Infographic showing various Second Chance Remote job openings in Addison, IL as of June 2026, with employment types broken down into 71% Full Time, 22% Part Time, 5% Contract, and 2% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative

PainPoint Health

Chicago, IL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Customer Service Representative 
Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time
Location: Remote

Looking for a rewarding career where you can make an impact every day?
Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices nationwide, where you'll help new patients get scheduled and educated about treatment options, all from the comfort of home, with a consistent weekday schedule.

Why You'll Love Working Here 

  • Fully remote position with a remote stipend 
  • Consistent Monday-Friday daytime schedule 
  • Warm leads only, no cold calling 
  • Meaningful work connecting patients to care 
  • Growth and continuing education support 
  • Comprehensive benefits package

What You'll Do
 As a Contact Center Representative, you'll play a key role in scheduling new patients for our affiliated pain clinics and surgery centers, handling inbound calls and following up with warm leads to educate them on treatment options.

  • Answer inbound calls from prospective new patients and assess their needs
  • Answer general questions regarding treatment options
  • Make outbound calls to incoming leads to educate them about possible treatments
  • Register and schedule new patients; send appropriate materials prior to appointments
  • Reschedule, cancel, and confirm appointments as needed
  • Provide excellent, timely customer service
  • Maintain operations by following established policies and procedures
  • Help track the effectiveness of new marketing initiatives
  • Contribute creative ideas to optimize marketing strategies
  • Perform other related duties as assigned

Qualifications

  • High school diploma or GED required
  • 1+ year of customer interaction or customer support experience (phone or face-to-face) strongly preferred
  • Previous healthcare facility and contact center experience preferred

Skills for Success

  • Excellent verbal and written communication
  • Strong interpersonal and customer service skills
  • Service-oriented approach to resolving customer concerns
  • Excellent organization and attention to detail
  • Comfortable learning new software and computer systems
  • Understanding of patient confidentiality requirements
  • Familiarity with medical terminology and office ethics
  • Proficiency with Microsoft Office Suite or related software

Benefits:

  • Health, dental, and vision insurance
  • Accident and life/AD&D insurance
  • Short- and long-term disability
  • HSA
  • Health management tools
  • Emergency travel assistance & ID-theft protection
  • LifeMart employee discount program
  • PTO & company-paid holidays
  • Paternal leave
  • 401(k) retirement plan
  • Remote stipend & travel reimbursement
  • Continuing education reimbursement
  • Bonusly employee recognition platform
  • DailyPay on-demand pay access

Join Our Team!
If you're looking for an opportunity to make a meaningful impact from home while helping patients access life-changing care, we'd love to hear from you.
 

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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