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Second Assistant Store Manager Jobs in Tennessee

Second is the ambiance - full of bright colors, loud music, and lighthearted rebellion. The third ... The Assistant Store Manager will oversee the retail store operations to ensure sales goals and ...

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Second Assistant Store Manager information

How does a second assistant store manager typically collaborate with other members of store leadership to achieve sales and operational goals?

As a Second Assistant Store Manager, you will regularly work in tandem with the Store Manager and First Assistant Manager to implement sales initiatives, monitor store performance, and resolve operational challenges. Effective collaboration involves participating in leadership meetings, sharing feedback from frontline staff, and coordinating schedules to ensure adequate coverage. You’ll also play a key role in supporting team training and addressing customer service issues, ensuring a unified approach to achieving the store’s targets. This close teamwork helps maintain smooth store operations and fosters a positive work environment.

What is a second assistant store manager?

Second Assistant Store Managers are retail professionals who support the Store Manager and Assistant Store Manager in overseeing daily store operations. Their role typically includes supervising staff, assisting with inventory management, ensuring customer satisfaction, and maintaining store standards. They may also help with scheduling, training new employees, and stepping in to resolve issues when higher management is unavailable. This position is often a stepping stone to more senior management roles within a store.

What are the key skills and qualifications needed to thrive as a second assistant store manager, and why are they important?

To thrive as a Second Assistant Store Manager, you need experience in retail operations, basic management skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Strong leadership, communication, and problem-solving abilities help you motivate staff and address customer concerns effectively. These skills ensure smooth store operations, effective team management, and excellent customer experiences.

What is the difference between Second Assistant Store Manager vs Assistant Store Manager?

AspectSecond Assistant Store ManagerAssistant Store Manager
ResponsibilitiesSupports store operations, assists in managing staff, and handles customer issuesOversees daily store functions, manages team, and reports to Store Manager
QualificationsExperience in retail, leadership skills, and sometimes certificationsSimilar experience, often with more leadership responsibilities
Work EnvironmentRetail store, team-oriented, fast-pacedRetail store, managerial focus, customer service

The Second Assistant Store Manager typically supports the Assistant Store Manager and Store Manager in daily operations, focusing on team support and customer service. The Assistant Store Manager has broader managerial duties, overseeing store performance and staff management. Both roles require retail experience and leadership skills, but the Assistant Store Manager holds a higher level of responsibility.

What is the average salary for a second assistant store manager?

The average salary for a second assistant store manager typically ranges from $30,000 to $45,000 per year, depending on the retailer, location, and experience level. This role often involves supporting store operations, supervising staff, and ensuring sales targets are met.
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What cities in Tennessee are hiring for Second Assistant Store Manager jobs? Cities in Tennessee with the most Second Assistant Store Manager job openings:
Infographic showing various Second Assistant Store Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Assistant Store Manager

ITSUGAR LLC

Nashville, TN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


IT'SUGAR rating

4.9

Company rating: 4.9 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

8th of 11 rated sweet chocolate shops


Job description

Description

IT'S Fun, IT'S Flexible, IT'S Entertaining

IT'SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT'SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT'SUGAR from other candy retailers. First is the product - an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance - full of bright colors, loud music, and lighthearted rebellion. The third is the people - passionate, optimistic, and energetic.

IT'SUGAR is looking for a fun and dynamic Retail Assistant Store Manager to join our team. The Assistant Store Manager will oversee the retail store operations to ensure sales goals and operational objectives are met.


What you'll do? IT'S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you

Act as Manager on Duty:

  • Oversees the daily operation of the store and ensures that sales objectives are met.
  • Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
  • Holds self and staff accountable for the achievement of sales goals and metrics.
  • Fosters a productive work environment through consistent coaching and training of Sales Associates.
  • Demonstrates a positive, enthusiastic and brand proud attitude that is representative of our core values.
  • Follow our customer engagement model, SUGARTAINMENT.
  • Promotes safety for both our customers and associates by adhering to company guidelines.
  • Partners with store manager to identify ongoing challenges and present solutions.

Recruit Great Talent:

  • Responsible for proactively networking/recruiting qualified candidates to ensure proper backfill for all positions. Seek internal/external candidates with a proven ability to develop and maintain sincere, authentic relationships.
  • Assist the Store Manager when selecting, training, and coaching Associates/Supervisors and ensure that policies and procedures are adhered to.

Achieve Sales Goals:

  • Follows through on customer requests for specific items and suggests additional products.
  • Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
  • Establish a Collaborative Selling Culture in the Store and ensures Associates/Supervisors are trained in all IT'SUGAR selling training programs.

Support Store Operations

  • Maintains store cash handling records, reports, and opening and closing procedures.
  • Reviews merchandise orders and inventory levels for accuracy and consistency.
  • Merchandises and ensures displays are set to visual guidelines.
  • Capture information on retail customers to enhance sales and maintain the store's client file.
  • Plan, coordinate, and set up special events and promotions.
  • Maintain communication with associates regarding product recommendations to increase sales/inventory.
  • Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
  • Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Embody our Core Values:

  • Represent our core values: IT'S being Positive, Playful, Present and a Difference Maker.
  • Display enthusiasm and optimism while working collaboratively in a team environment.

Requirements

What you need to join the fun:

  • Education: High School diploma or equivalent.
  • Years of Experience: 2 - 3 years retail experience preferred. 
  • Prior sales and management experience in a retail environment preferred.
  • Willing to work a flexible schedule including days, evenings, weekends, and holidays.
  • Must be able to use a POS/cash register.
  • Ability to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear. 
  • Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance. 
  • Must be able to work alone or with a minimum amount of supervision.

What's in it for you? IT'S Even Sweeter

  • Flexible scheduling
  • Career growth Opportunities
  • Training and Development
  • 30% Employee Discount
  • Perk Spot (Discounts on cell phone, travel, events, etc.)
  • 401k with company beginning the 1st of the month after 60 days of employment .
  • Employee Assistance Program
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Health Savings and Flexible Spending Account options
  • Legal Services

Let's get Social! IT'S Cool

  • Website: www.itsugar.com
  • Facebook: www.facebook.com/itsugar
  • Twitter: www.twitter.com/itsugar
  • Tiktok: itsugar_official

What IT'SUGAR employees say

Pay

Benefits

Hours and flexibility

Workplace

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