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Seaworld Merchandise Jobs (NOW HIRING)

SeaWorld

Assistant Supervisor, Merchandise

Orlando, FL · On-site

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 ... You will oversee the policies and procedures, personnel, sales and merchandise, security and safety ...

SeaWorld

Visual Arts Merchandise

Orlando, FL

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 ... Primary Responsibilities Assist in satisfying the visual display needs of all Merchandise business ...

SeaWorld

Painter, Full-Time, SeaWorld San Diego

San Diego, CA · On-site

$19.50 - $26.50/hr

Park Discounts on Food and Merchandise * Medical, Dental, and Vision Insurance * 401K Retirement ... SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED ...

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How much do seaworld merchandise jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for seaworld merchandise in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SeaWorld Merchandise associate?

To thrive as a SeaWorld Merchandise Associate, you need strong customer service abilities, basic math skills for handling transactions, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Standout soft skills include friendliness, teamwork, and effective communication to engage guests and support colleagues. These skills ensure efficient operations, positive guest experiences, and contribute to overall park success.

What is a SeaWorld merchandise job?

SeaWorld merchandise jobs involve working in retail locations within SeaWorld parks, where employees sell souvenirs, apparel, toys, and other branded items to guests. These roles typically include assisting customers, operating cash registers, restocking shelves, and maintaining a clean and inviting store environment. Merchandise team members are expected to provide excellent customer service and help create a positive guest experience. These positions are ideal for individuals who enjoy interacting with people and working in a fast-paced, theme park setting.

What are some common challenges faced when working in SeaWorld merchandise, and how can new team members overcome them?

One common challenge in SeaWorld merchandise roles is handling high guest volumes, especially during peak visiting hours or special events. New team members can overcome this by staying organized, keeping a positive attitude, and learning the layout of the shop quickly to assist guests efficiently. It's also important to become familiar with product inventory and promotions to answer guest questions confidently. Teamwork is crucial, so communicating clearly with colleagues and supporting each other during busy periods helps ensure a smooth experience for both guests and staff.

What is the difference between Seaworld Merchandise vs Seaworld Guest Services?

AspectSeaworld MerchandiseSeaworld Guest Services
Primary RoleManaging merchandise sales, inventory, and displaysAssisting guests, providing information, and ensuring guest satisfaction
Work EnvironmentRetail areas within the park, handling sales transactionsGuest interaction points, customer service counters
Required SkillsCustomer service, sales, inventory managementCommunication, problem-solving, guest assistance

Seaworld Merchandise roles focus on retail operations, sales, and inventory management, while Seaworld Guest Services positions emphasize guest interaction and satisfaction. Both roles require strong customer service skills but differ in daily responsibilities and work settings.

More about Seaworld Merchandise jobs

What cities are hiring for Seaworld Merchandise jobs?

Cities with the most Seaworld Merchandise job openings:

What job categories do people searching Seaworld Merchandise jobs look for?

The top searched job categories for Seaworld Merchandise jobs are:

Seaworld Merchandise jobs near you
Infographic showing various Seaworld Merchandise job openings in the United States as of August 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,198 per year, or $18.4 per hour.

Assistant Supervisor, Merchandise

SeaWorld

San Antonio, TX • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

You'll help lead and inspire a team to deliver great guest experiences from the get-go. You will oversee the policies and procedures, personnel, sales and merchandise, security and safety of all merchandise locations. You will also:

  • Provide and lead team to deliver superior guest service

  • Ensure excellent customer service by responding to customer requirements, expectations, and needs

  • Regularly keeps ambassadors motivated and energized

  • Open and close facility in accordance with established procedures

  • Follow up on daily operational needs and communicate all facility issues as appropriate

  • Troubleshoot and repair lockers, photo equipment, photo booths, haystack dryers and other equipment

  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems

  • Ensure meal and rest periods are provided to ambassadors as required by Company policy

  • Successfully monitor labor management for operation (ex: sales goals, labor, line schedule targets, and progress updates to the team throughout the day)

  • Monitor stock inventory for facility, to include damage and min/max, and elevate issues to Supervisor

  • Monitor safety of ambassadors and merchandise facilities

  • Sign off on customer refunds up to $50.00

  • Maintain safety and integrity of assigned location; ensures ambassadors follow safety procedures in accordance with established safety guideline and take appropriate action; ensures ambassadors have appropriate PPE for work location

  • Other duties as assigned

  • Occasionally assist other locations and areas in the park as needed

What it takes to succeed:

  • 18 years of age or older preferred

  • High school diploma or equivalent

  • Previous Assistant Supervisor experience at a theme park preferred

  • Outgoing, able to provide great guest service and interact favorably with public

  • Ability to self-motivate as well as motivate ambassadors

  • Strong basic math and cash handling skills

  • Basic knowledge of computers with ability to work with Windows-based software

  • Basic knowledge of financial terms for revenue department

  • Able to work indoors and outdoors in all weather conditions; ability to lift 50+ lbs. (preferred)

  • Strong written/verbal communication skills

  • Able to handle multiple tasks in a fast-paced work environment

  • Able to stand, sit and/or walk for prolonged periods of time

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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