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Seasonal Remote Customer Service Rep Jobs in Racine, WI

Customer Service Specialist

Milwaukee, WI ยท On-site +1

$16.75 - $22.25/hr

Remote, Hybrid, or In Office Location for In Office or Hybrid: Cedar Rapids, IA, Madison, WI, or ... Customer Service Specialist . Auxiant is a third party administrator of self-funded employee ...

Remote Sales Rep

Milwaukee, WI ยท Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Seasonal Remote Customer Service Rep information

See Racine, WI salary details

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How much do seasonal remote customer service rep jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for seasonal remote customer service rep in Racine, WI is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Remote Customer Service Rep, and why are they important?

To thrive as a Seasonal Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and call center software is typically required. Strong time management, patience, and adaptability are essential soft skills for excelling in a remote, fast-paced environment. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and the ability to work independently during peak business periods.

What are some common challenges faced by Seasonal Remote Customer Service Reps, and how can they be managed?

Seasonal Remote Customer Service Reps often face challenges such as managing high call volumes during peak periods, quickly learning new systems or product lines, and maintaining effective communication with both customers and teammates while working from home. To manage these challenges, it's important to stay organized, make use of available training resources, and proactively reach out to supervisors or peers when questions arise. Building a strong routine and leveraging collaboration tools like chat or video meetings can also help maintain productivity and connection within the remote team.

What is the difference between Seasonal Remote Customer Service Rep vs Seasonal Remote Call Center Agent?

AspectSeasonal Remote Customer Service RepSeasonal Remote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, remoteHome-based, remote
Industry UsageRetail, e-commerce, service sectorsTelecommunications, retail, service sectors
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, assisting customers, troubleshooting

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in the industry focus and specific job duties, with Customer Service Reps often handling broader support tasks, while Call Center Agents primarily focus on inbound calls and troubleshooting.

What does a Seasonal Remote Customer Service Rep do?

A Seasonal Remote Customer Service Representative assists customers with inquiries, orders, and issues during peak periods, such as holidays or special sales events. They work from home, responding to customer questions via phone, email, or chat. Their responsibilities include resolving problems, processing returns or exchanges, and providing product or service information. These positions are typically temporary and require strong communication and problem-solving skills.
What are popular job titles related to Seasonal Remote Customer Service Rep jobs in Racine, WI? For Seasonal Remote Customer Service Rep jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Seasonal Remote Customer Service Rep jobs in Racine, WI look for? The top searched job categories for Seasonal Remote Customer Service Rep jobs in Racine, WI are:
What cities near Racine, WI are hiring for Seasonal Remote Customer Service Rep jobs? Cities near Racine, WI with the most Seasonal Remote Customer Service Rep job openings:
Representative Technical Service

Representative Technical Service

Harley-Davidson

Milwaukee, WI โ€ข Remote

$57K - $86K/yr

Full-time, Part-time

Medical, Retirement

Posted 12 hours ago

Posted today


Job description

Auto req ID: 54315  
Title: Representative Technical Service  
Job Function: Customer Service  
Location: Remote 
Company: Harley-Davidson Motor Company  
Full or Part-Time: Full Time  
 


In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection thatโ€™s sufficient for completing their job remotely.

Job Summary

The Technical Service team at Harley-Davidson plays a crucial role in supporting the dealer network by providing expert assistance and resolving technical issues. As a Technical Service Representative, you will be responsible for addressing a variety of inquiries related to diagnostics and service operations while delivering exceptional customer service. Leveraging your experience, collaborative skills, and access to resources, you will ensure timely and accurate resolutions to dealer personnel.

Job Responsibilities

โ€ข Develop and implement a systematic diagnostic approach for mechanical, electrical, and software-related concerns.
โ€ข Utilize available resources to accurately identify root causes and provide timely resolutions to dealer personnel.
โ€ข Document Condition, Cause, and Correction details clearly and concisely within a data management system.
โ€ข Identify opportunities for improving Key Performance Indicators (KPIs) for both internal and external stakeholders.
โ€ข Provide coaching and guidance to dealer personnel to enhance their technical capabilities.
โ€ข Contribute to the development and maintenance of internal and dealer-facing resource materials.
โ€ข Deliver remote troubleshooting and diagnostic support services via various channels, such as telephone and online platforms.
โ€ข Provide day-to-day technical support for a range of hardware and software systems, including problem diagnosis and escalation.
โ€ข Ensure effective and timely resolution of user problems.

Education Requirements
High School Diploma or Equivalent Required
Education Specifications

โ€ข High school diploma or equivalent.
โ€ข Completion of a post-secondary program at an accredited institute specializing in motorcycle diagnostics and repair.
โ€ข Preferred achievement of Expert level technician or higher in Harley-Davidson Universityโ€™s Technical Recognition Program.

Experience Requirements

Required

โ€ข 4+ years of experience as a motorcycle maintenance and repair technician.
โ€ข Demonstrated ability in complex problem-solving.
โ€ข Capacity to multitask and prioritize responsibilities effectively. .
โ€ข Excellent verbal and written communication skills, particularly in conveying technical information.
โ€ข Ability to work autonomously in a remote team environment.
โ€ข Strong proficiency in computer skills, including Microsoft Office Suite.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

 
Applicants must be currently authorized to work in the United States.


 
Direct Reports: No 
Travel Required: 0 - 10% 
Pay Range: $57,700 - $86,400
 
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer 
Relocation: This position is not eligible for relocation assistance 

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