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Seasonal Healthcare Customer Service Jobs in Rio Rico, AZ

Liveops

Remote Spanish Bilingual Customer Service

Tucson, AZ · Remote

$14.75 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...

Walgreens

Customer Service Associate - Temporary

Vail, AZ · On-site

$15.25 - $21/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate - Temporary

Tucson, AZ · On-site

$12.50 - $17.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate - Temporary

Vail, AZ

$15.25 - $21/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Walgreens

Customer Service Associate - Temporary

Tucson, AZ

$12.50 - $17.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick ...

Sun Tran

Customer Service Representative

Tucson, AZ · On-site

$16/hr

... and a minimum of three years customer service experience. Must have the ability to make ... Benefits include healthcare coverage for employee and dependents, vacation, sick leave, paid ...

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Seasonal Healthcare Customer Service information

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How much do seasonal healthcare customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for seasonal healthcare customer service in Rio Rico, AZ is $14.09, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $15.38 per hour, depending on experience, location, and employer.

What is a seasonal healthcare customer service representative?

A Seasonal Healthcare Customer Service Representative is a temporary employee who assists customers with questions about healthcare plans, insurance benefits, enrollment, billing, and claims during peak periods, such as open enrollment or flu season. These representatives typically work for healthcare providers, insurance companies, or call centers. Their main duties include answering phone calls, resolving issues, providing information, and ensuring a positive customer experience. The seasonal nature of the job means employment lasts only for a specific period when demand for support is highest.

What are the key skills and qualifications needed to thrive as a seasonal healthcare customer service representative?

To thrive as a Seasonal Healthcare Customer Service representative, you need strong communication skills, attention to detail, and a basic understanding of healthcare processes, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes knowledge of HIPAA regulations is typically required. Patience, empathy, and problem-solving abilities are soft skills that help you address customer concerns compassionately and efficiently. These skills ensure accurate information delivery, positive customer experiences, and compliance with healthcare standards during high-demand periods.

What are some common challenges faced by seasonal healthcare customer service representatives during peak periods?

Seasonal Healthcare Customer Service representatives often experience high call volumes and tight deadlines during open enrollment or flu season, which can be challenging to manage. Adapting quickly to frequent updates in healthcare policies and system changes is essential, as is maintaining empathy and professionalism with customers who may be stressed or confused about their coverage. Collaborating with team members and supervisors is crucial to ensure accurate information is provided and to resolve complex issues efficiently. Effective time management and strong communication skills help representatives succeed in this fast-paced, dynamic environment.

What is the difference between Seasonal Healthcare Customer Service vs Healthcare Customer Service?

AspectSeasonal Healthcare Customer ServiceHealthcare Customer Service
CertificationsBasic healthcare or customer service certifications often preferredSame certifications, often more comprehensive
Work EnvironmentTemporary, seasonal settings like flu season or vaccination drivesYear-round healthcare facilities such as hospitals or clinics
Employer & Industry UsageHospitals, clinics, health insurance companies during peak seasonsHealthcare providers, insurance companies, hospitals

Seasonal Healthcare Customer Service roles focus on temporary, peak periods in healthcare, requiring similar certifications but often with a shorter duration. Healthcare Customer Service positions are ongoing, supporting daily operations in healthcare facilities. Both roles involve assisting patients and handling inquiries, but seasonal roles are tied to specific times of increased demand.

What are popular job titles related to Seasonal Healthcare Customer Service jobs in Rio Rico, AZ?

For Seasonal Healthcare Customer Service jobs in Rio Rico, AZ, the most frequently searched job titles are:

What job categories do people searching Seasonal Healthcare Customer Service jobs in Rio Rico, AZ look for?

The top searched job categories for Seasonal Healthcare Customer Service jobs in Rio Rico, AZ are:

What cities near Rio Rico, AZ are hiring for Seasonal Healthcare Customer Service jobs?

Cities near Rio Rico, AZ with the most Seasonal Healthcare Customer Service job openings:

Seasonal Healthcare Customer Service jobs near you
Infographic showing various Seasonal Healthcare Customer Service job openings in Rio Rico, AZ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 3% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,297 per year, or $14.1 per hour.

Communications & Media Relations Specialist - Carondelet Health Network - Onsite based in Tucson, AZ

Tenet Health

Tucson, AZ • On-site

$50K - $67K/yr

Full-time

Posted 17 days ago

Tenet Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

698th of 894 rated healthcare providers

Job description


We're seeking a strategic, creative Communications and Media Relations Specialist who is passionate about telling meaningful healthcare stories that strengthen the reputation of Carondelet Health Network hospitals and physicians.
Reporting to the Communications Manager, the Specialist will drive proactive earned media, identify compelling patient and caregiver stories, elevate physician expertise, support executive thought leadership, and protect the organization's reputation through strategic communications.
This role partners closely with hospital leadership, physicians, marketing, service line leaders, and community stakeholders to position the health network as the trusted healthcare leader in the region.
Success in this role will be measured by the ability to generate positive media coverage, increase share of voice, build relationships with local media, and develop stories that enhance the organization's brand and mission.
This is an on-site, hospital-based position. This position is standard business hours with occasional evening or weekend work for media events or breaking news.
Responsibilities
Earned Media & Public Relations (Primary Focus)
  • Develop and execute proactive earned media strategies that increase positive local, regional, and industry media coverage.
  • Identify newsworthy patients, physicians, clinical innovation, community impact, and human-interest stories.
  • Identify patient success stories while ensuring HIPAA compliance and obtaining appropriate patient authorizations.
  • Build and maintain strong relationships with media.
  • Draft compelling press releases, media pitches, statements, talking points, fact sheets and media advisories.
  • Coordinate media interviews, on-site media events, and press conferences.
  • Monitor news trends, especially key competitors, to identify rapid response and newsjacking opportunities.
  • Track media coverage, sentiment, share of voice, and message penetration while recommending strategies for improvement.
  • Develop relationships with physician subject matter experts and maintain a roster for rapid media response.
  • Partner with the marketing team and lead execution of hospital & physician events.
  • Partner with digital and social teams to amplify earned media through owned channels.
  • Report on media coverage in real-time
  • Measure campaign performance and provide quarterly insights and recommendations to leadership.
  • Key KPI's:
    • Secure 2-4 positive earned media placements per month
    • Develop 2-4 proactive story pitches each month featuring physicians, patients, clinical innovation, or community impact.

Executive & Physician Visibility
  • Develop thought leadership opportunities for hospital executives and physician leaders.
  • Prepare executives and physicians with messaging, media preparation, and talking points.
  • Showcase physician expertise during awareness months, seasonal healthcare topics, and breaking health news.

Reputation Management
  • Support proactive reputation-building initiatives that strengthen community trust.
  • Partner with marketing and leadership to communicate organizational milestones, service line growth, awards, quality achievements, and patient outcomes.
  • Assist with communications during issues management and crisis situations, ensuring timely and consistent messaging.
  • Monitor emerging issues that could impact organizational reputation.

Strategic Communications
  • Develop communication plans supporting key organizational initiatives.
  • Produce engaging content across multiple platforms including:
    • Press releases
    • Executive communications
    • Website stories
    • Social media content
    • Patient success stories
    • Physician profiles
    • Community impact stories
  • Ensure messaging aligns with brand standards and organizational priorities.
  • Partner closely with:
    • Hospital CEOs
    • Service line leaders
    • Physician Relations
    • Marketing
    • Clinical leaders
    • Community outreach
  • Support major hospital announcements, events, service

Cross-Functional Collaboration
  • Partner closely with:
    • Hospital CEOs
    • Service line leaders
    • Physician Relations
    • Marketing
    • Clinical leaders
    • Community outreach
  • Support major hospital announcements, events, service launches and community initiatives through integrated communications plans.

Qualifications
  • Bachelor's degree in communications, Journalism, Public Relations, or related field.
  • 2-5 years of communications, public relations, media relations, or corporate communications experience, preferably within healthcare or another highly regulated industry.
  • Exceptional writing, editing, and research skills.
  • Demonstrated success securing earned media coverage and developing strategies.
  • Outstanding storytelling, writing, editing, and interviewing skills.
  • Experience building relationships with media.
  • Knowledge of healthcare communications, HIPAA considerations, and healthcare news trends preferred.
  • Proficiency with media monitoring, PR measurement, and social listening platforms
  • Excellent project management skills with the ability to manage multiple priorities independently and simultaneously.
  • Ability to work independently while collaborating effectively across departments.
  • Strong team player with a proactive mindset and a commitment to excellence.
  • Availability for occasional evening or weekend work during media events or breaking news.
  • Must be able to travel locally between Carondelet St. Joseph and St. Mary Hospitals. Possible travel to Holy Cross in Nogales once or twice per year as needed. Selected candidate will be required to pass a Motor Vehicle Records check.

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