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As of Aug 8, 2026, the average hourly pay for seasonal cst security in the United States is $43.34, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $52.40 per hour, depending on experience, location, and employer.
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Seasonal Cst Security jobs near you
Infographic showing various Seasonal Cst Security job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $90,141 per year, or $43.3 per hour.

Journeys - Phone Support Representative - Temp-to-Hire (Onsite)

Journeys

Nashville, TN • On-site

$15 - $19.25/hr

Full-time

Re-posted 21 days ago

Journeys rating

4.9

Company rating: 4.9 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Phone Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer calls-assisting with order placements, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.
Key Responsibilities:
Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.
Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.
Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.
Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.
Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.
Additional Support: Perform other duties as needed to support overall business operations.
Qualifications:
Experience: Previous customer service or retail experience is preferred but not required.
Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.
Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.
Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.
Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.
Conflict Resolution: Professionalism in handling and de-escalating conflicts.
Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):
  • Sunday: 10:00 AM - 7:00 PM
  • Monday-Friday: 7:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.
What We Offer:
Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance
Weekly Pay: Receive weekly payment every Friday
Paid Training: Start with two weeks of fully paid training to set you up for success
Supportive Team Environment: Join a collaborative and inclusive team that values your contributions
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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