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Script Reader Jobs in Irvine, CA (NOW HIRING)

Centr

Director of Customer Support

Norco, CA · On-site

Ensure support agents are credible fitness advisors, not script readers * Develop SOPs for product setup support and escalation * Prove revenue impact via controlled experiments and reporting 4. Own ...

CYNET SYSTEMS

Phlebotomist II

Laguna Hills, CA · On-site

$25 - $26/hr

Check all test requisitions or computer label against script to ensure 100% correct. * Package ... Answer telephone calls, read laboratory results to satisfy inquiries. Qualification And Education ...

CYNET SYSTEMS

Phlebotomist I

Chino, CA · On-site

$20 - $21/hr

Check all test requisitions or computer label against script to ensure 100% correct. * Package ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

CYNET SYSTEMS

Phlebotomist II

Fountain Valley, CA · On-site

$23 - $24/hr

Check all test requisitions or computer labels against scripts to ensure accuracy. * Package ... Answer telephone calls and read laboratory results to satisfy inquiries. Qualification And ...

CYNET SYSTEMS

Phlebotomist II

Long Beach, CA · On-site

$25 - $26/hr

Check all test requisitions or computer label against script to ensure 100% correct. * Package ... Answer telephone calls, read laboratory results to satisfy inquiries. Qualification And Education ...

CYNET SYSTEMS

Phlebotomist II

Fullerton, CA · On-site

$25 - $26/hr

Check all test requisitions or computer label against script to ensure 100% correct. * Package ... Answer telephone calls, read laboratory results to satisfy inquiries. Qualification And Education ...

CYNET SYSTEMS

Phlebotomist II

Fullerton, CA · On-site

$25 - $26/hr

Check all test requisitions or computer label against script to ensure 100% correct. * Package ... Answer telephone calls, read laboratory results to satisfy inquiries. Qualification And Education ...

CYNET SYSTEMS

Phlebotomist II

Laguna Hills, CA · On-site

$25 - $26/hr

Check all test requisitions or computer label against script to ensure 100% correct. * Package ... Answer telephone calls, read laboratory results to satisfy inquiries. Founded in 2010 and ...

Assa Abloy

Senior Test Engineer

Cypress, CA · On-site

From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID ... Developing and maintaining automation scripts and test frameworks for embedded devices.

ASSA ABLOY

Senior Test Engineer

Cypress, CA · On-site

From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID ... Developing and maintaining automation scripts and test frameworks for embedded devices.

ClifyX

Sr. AWS Cloud Engineer

Irvine, CA · On-site

$59.25 - $79/hr

... variables, scripts, and connectivity. • Troubleshoot OS, network ACL/SG issues, and app ... pipelines. • Ability to read HLD/LLDs and convert them into working infra builds. • ...

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Script Reader information

See Irvine, CA salary details

$12

$21

$35

How much do script reader jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for script reader in Irvine, CA is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Script Reader, and why are they important?

To thrive as a Script Reader, you need a strong background in storytelling, critical analysis, and often a degree in film, literature, or a related field. Familiarity with industry-standard script formatting software (like Final Draft) and coverage templates is commonly required. Exceptional written communication, attention to detail, and a keen sense for narrative structure and character development are standout soft skills. These abilities are essential for providing insightful script coverage and helping producers identify promising projects.

What are some common challenges faced by script readers, and how can they be managed?

Script readers often face the challenge of managing a high volume of scripts while maintaining objectivity and providing detailed, constructive feedback. Staying organized and developing a clear evaluation checklist can help ensure consistency and efficiency. Additionally, balancing time between reading, analyzing, and writing coverage is crucial, as deadlines are often tight. Networking within the industry and regularly discussing scripts with colleagues can provide valuable perspective and prevent burnout.

What Does a Script Reader Do?

As a script reader, your primary duties are to read, review, and provide coverage analysis and detailed notes of scripts. Typically, when a writer sends an agent or a studio a new screenplay, it is first screened by a script reader. Your responsibilities are to assess whether the script may be a viable film option for the agent or producer. You may choose to reject the screenplay or send the script to the agent or producer. If you work at an agency, the ultimate goal is either for the agent to sign the screenwriter and sell the script, or for the agent to attach their own talent to the screenplay and persuade a producer or studio to make the film. At a studio, the producer advocates for the script rather than the agent.

What are Script Readers?

Script Readers are professionals who review screenplays, teleplays, or other written scripts to evaluate their potential for production. They provide coverage, which is a detailed report that includes a summary, analysis, and recommendation about the script's strengths and weaknesses. Script Readers play a crucial role in helping studios, production companies, and agencies decide which projects to pursue. Their feedback can influence whether a script moves forward in the development process or is passed over.

What is the difference between Script Reader vs Script Supervisor?

AspectScript ReaderScript Supervisor
Required credentialsFilm/TV writing or related experience, sometimes a degree in film or screenwritingExperience in film/TV production, often with a background in editing or continuity
Work environmentOffice, studio, or production company; primarily reading and evaluating scriptsOn-set during filming, overseeing continuity and script adherence
Employer and industry usageStudios, production companies, agencies, and independent filmmakersFilm and TV production sets, studios, and post-production facilities
Common search and comparison intentUnderstanding script evaluation rolesUnderstanding on-set roles related to script management

The main difference is that a Script Reader reviews and evaluates scripts to advise on their potential, while a Script Supervisor manages continuity and script details during filming. Both roles are essential in the production process but serve different functions within the industry.

More about Script Reader jobs
What are the most commonly searched types of Script Reader jobs in Irvine, CA? The most popular types of Script Reader jobs in Irvine, CA are:
What are popular job titles related to Script Reader jobs in Irvine, CA? For Script Reader jobs in Irvine, CA, the most frequently searched job titles are:
What job categories do people searching Script Reader jobs in Irvine, CA look for? The top searched job categories for Script Reader jobs in Irvine, CA are:
What cities near Irvine, CA are hiring for Script Reader jobs? Cities near Irvine, CA with the most Script Reader job openings:
Script Reader jobs near you
Infographic showing various Script Reader job openings in Irvine, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,092 per year, or $21.2 per hour.
Director of Customer Support

Director of Customer Support

Centr

Norco, CA • On-site

Full-time

Posted 15 days ago

Job description

Welcome to Centr - the home of strength.
Centr is a globally recognized performance fitness platform founded by Chris Hemsworth. Headquartered in Los Angeles, California, we are a passionate team of content creators, strategists, engineers, designers, marketers, and brand builders who help the strong get stronger, every day.
Role Overview
We are hiring a Director of Customer Support to build a modern, high-leverage, omni-channel support organization that scales with rapid growth while delivering a brand-differentiated, white-glove customer experience.
This role owns the full customer support function across ecommerce, app subscriptions, and retail customers. You will transform support from a reactive cost center into a loyalty, revenue, and insight engine by combining deep operational discipline, automation, and fitness expertise.
You will report directly to the President of Digital and will own key CX levers including refund policy, appeasement strategy, save flows, automation, and support-driven revenue initiatives.
This is a build-and-transform role. Your mandate is to design the system, team, and playbook for 2026 and beyond.
Key Responsibilities
1. Own the End-to-End Customer Support Strategy
  • Design and execute a comprehensive CX strategy spanning:
    • Pre-purchase guidance for high-AOV fitness equipment
    • Post-purchase support (orders, delivery, setup, returns)
    • App subscription support (billing, access, content, experience)
    • Retail customer support in coordination with Technical Service, Sales and Warehouse teams
  • Define clear support principles: when to automate, when to escalate, when to delight
  • Establish clear SOPs, QA standards, and performance metrics

2. Gorgias Mastery & Automation Leadership
  • Architect Gorgias as a central CX operating system
  • Build and maintain:
    • Advanced rules, macros, tagging, and views
    • AI-driven triage, routing, and response suggestions
    • Self-service flows (order changes, returns, account fixes, FAQs)
  • Drive ticket deflection and one-touch resolution without degrading experience
  • Own integration strategy across Shopify, subscriptions, warehouse systems, and voice

3. Turn Support into a Revenue & Loyalty Engine
  • Design and implement:
    • Save flows and intelligent cancel deflection
    • Upsell and cross-sell aligned with customer goals
    • Pre-purchase advisory workflows for big-ticket equipment
  • Ensure support agents are credible fitness advisors, not script readers
  • Develop SOPs for product setup support and escalation
  • Prove revenue impact via controlled experiments and reporting

4. Own CX Levers & Economics
  • Full ownership of:
    • Refund policy and execution
    • Appeasement guidelines and budgets
    • Escalation thresholds and exception handling
  • Balance customer trust with financial discipline
  • Partner with Finance and Ops to model CX tradeoffs

5. Be the Voice of the Customer
  • Create tight feedback loops into:
    • Product (app experience, bugs, friction)
    • E-commerce (delivery, setup, returns)
    • Marketing (expectation-setting, messaging gaps)
  • Translate qualitative support insights into clear, actionable recommendations

Who You Are
  • 8-12+ years leading customer support / CX in high-volume omni-channel, ecommerce and/or subscription businesses
  • Deep, hands-on expertise with Gorgias
  • Proven track record deploying automation, AI, and self-service at scale
  • Comfortable owning CX tradeoffs and making judgment calls
  • Fluent in omni-channel complexity (DTC, retail, subscriptions, warehouse coordination)
  • Commercially minded: understands how CX impacts AOV, refunds, retention, and trust
  • Able to build systems and roll up sleeves to dive into tickets to understand root causes
  • Strong operator with high standards and low tolerance for chaos

Bonus points
  • Experience supporting high-AOV physical products
  • Background in fitness, health, or performance coaching
  • Experience integrating voice support into modern CX stacks

What Success Looks Like
By the end of 2026, you will have:
  • Achieved 65%+ of tickets resolved via one-touch or automation
  • Improved CSAT by 30%+ while scaling volume materially year-over-year
  • Reduced overall refund rate to ~8% without harming customer trust
  • Built a scalable omni-channel support model across DTC, subscriptions, and retail
  • Deployed Gorgias automations, AI workflows, and self-service flows as first-class infrastructure
  • Demonstrated measurable revenue uplift via support-led upsell, cross-sell, and save initiatives
  • Established support as a trusted partner to Product, Sales, Marketing, and Warehouse Ops

Why This Role Matters
Support touches every customer, every channel, and every failure mode of the business. In 2026, it will also be a meaningful lever for margin, loyalty, and growth.

Apply