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Technical Quality Assurance Specialists
Summary
C² Technologies, Inc. is seeking Technical Quality Assurance (QA) Specialists to perform testing, validation, and quality reviews of instructional products, online training modules, and digital content developed for the DCSA IDD mission. QA Specialists ensure that courseware meets technical, functional, accessibility, and usability standards before delivery to learners, contributing to the reliability, accuracy, and compliance of final products.
Responsibilities
• Evaluate SCORM-compliant training products for functionality, tracking accuracy, and technical integrity.
• Conduct systematic quality reviews of eLearning, ILT support materials, and blended-learning components.
• Test for accessibility and Section 508 compliance using industry-standard tools and checklists.
• Document defects, inconsistencies, and errors; collaborate with ISDs, developers, and content teams to resolve issues.
• Validate navigation, interactions, media playback, assessments, and LMS-related behaviors.
• Assist with regression testing and version-control tracking.
• Ensure all deliverables meet established quality standards, formatting guidelines, and client requirements.
Education
• Bachelor's degree from an accredited institution.
Experience - Required
• Current Secret clearance.
• Minimum three (3) years of experience conducting quality assurance testing for digital learning products.
• Experience testing SCORM-compliant content in LMS environments.
• Experience using accessibility and validation tools to ensure Section 508 compliance.
Experience - Preferred
• Trusted Tester certification or equivalent accessibility testing qualification.
• Experience supporting DoD or federal courseware QA efforts.
• Experience applying structured QA processes, workflows, and documentation standards.
Tools & Software
• SCORM testing tools.
• Accessibility tools such as ANDI, JAWS, WAVE, or other validation utilities.
• LMS platforms for testing and reporting.
• Document and version-control systems.
Knowledge & Skills
• Strong attention to detail and ability to identify defects and inconsistencies.
• Understanding of accessibility, usability, and Section 508 requirements for instructional products.
• Ability to apply structured QA methodologies and communicate issues clearly to development teams.
• Strong organizational, documentation, and collaboration skills.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Base Salary Range: $50,000 - $100,000 / year. Our salary ranges are determined by role, level, and structural alignment. Individual pay is influenced by several factors, including the candidate's work location, relevant experience, skillset, and contract constraints.
Benefits: At C2 Technologies, we support our team with a comprehensive benefits package designed to enhance your overall well-being. We offer comprehensive medical, dental, and vision insurance options; 401(k) retirement plan with company match and Paid Annual Leave (PAL), 11 paid federal holidays and other paid leave programs. We also offer employer paid life insurance, supplemental insurances for accident, critical illness and hospital care, short-term/long-term disability coverage, and an Employee Assistance Program (EAP).
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
C² Technologies, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, marital status, national origin, age, veteran status, disability, or any other class. U.S. Citizenship is required for most positions. EOE/M/F/Disabled/Veteran.
Pay Range: $50,000 - $100,000 per year