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Tecology

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Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

SUPPORT TECHNICIAN Description The Support Technician role requires a multi-talented individual who ... Preferred Qualifications · Associate's or bachelor's degree in Computer or Information Science. · ...

Tecology, Inc.

Support Technician

Vancouver, WA · On-site

The Support Technician role requires a multi-talented individual who will work to resolve basic to ... Preferred Qualifications · Associate's or bachelor's degree in Computer or Information Science. · ...

Infojini Inc

Support Technician

Rock Hill, SC

Support Technician Location: Rock Hill, SC 29730 Duration: 12+ Months Client: Direct Client ... Science or Electronics Technology PREFERRED EDUCATION/CERTIFICATIONS : A+, Net+, CCNA, Microsoft ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Associate's degree in information technology, science, or related, required * Bachelor's degree ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is responsible for following WMC IT protocols and the use of approved ... Associate's degree in information technology, science, or related, *required * Bachelor's degree ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is responsible for following WMC IT protocols and the use of approved ... Associate's degree in information technology, science, or related, *required * Bachelor's degree ...

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As of Sep 12, 2026, the average hourly pay for scientific support technician in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.44 per hour, depending on experience, location, and employer.

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Support Technician

Vancouver, WA • On-site

Tecology
See more jobs at Tecologyexternal

$22.10 - $31.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

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Job description

SUPPORT TECHNICIAN

Description

The Support Technician role requires a multi-talented individual who will work to resolve basic to mid-level technical issues and assist with other miscellaneous projects. This role provides support and assistance to users in the use of hardware, application software, networks, and peripherals; including but not limited to installation, troubleshooting, performing routine software and equipment upgrades and maintenance.

Position Type

Hourly + Bonus Program:

Support Technician 1: $22.10

Support Technician 2: $26.52

Support Technician 3: $31.83

Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance.

Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans.

Key Responsibilities

· Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines.

· Diagnose and resolve hardware and software issues via in-person, phone, or remote support.

· Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment.

· Set up workstations, including cabling, OS installation, and software configuration.

· Use documented procedures and tools to analyze and resolve technical problems.

· Follow established IT policies and best practices.

· Maintain positive relationships with users and team members.

· Work independently and collaboratively to address onsite support needs.

· Document internal procedures in the knowledge base.

Required Qualifications

· Experience in IT support roles, including help desk and desk-side support.

· Familiarity with IT ticketing systems and infrastructure platforms.

· Proficiency in maintaining and supporting hardware/software systems.

· Familiarity with running PowerShell scripts.

· Ability to manage ticket escalations and warranty service processes.

· Administrative knowledge of Active Directory.

· Strong interpersonal, communication, and problem-solving skills.

· Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours.

· Physical ability to lift up to 50 pounds.

Preferred Qualifications

· Associate’s or bachelor’s degree in Computer or Information Science.

· Technical certifications such as A+, Network+, MCSE, MCP, or CCNA.

· Experience with Microsoft Office 365 and/or Azure administration.

Company Description

Tecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region.