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School Support Officer Jobs (NOW HIRING)

ManTech

Enterprise IT Support Officer

Mclean, VA · On-site

$119K - $199K/yr

MANTECH seeks a motivated, career and customer-oriented Enterprise IT Support Officer to join our ... High School Diploma with 11+ years of experience, an associate's degree with 9+ years of experience ...

Whiddon

Wellbeing and Care Support officer

Kelso, WA · On-site

$101.92/hr

Wellbeing and Care Support officer Apply now Job no: 495003 Work type: Casual Location: Kelso ... Up to $611.53 per fortnight to pay your mortgage, rent, school fees, etc. * Up to $101.92 per ...

Wyndy LLC

Locate support in Mena, AR after school.

Mena, AR · On-site

$3.7K - $4.9K/mo

After School Support is responsible for providing assistance and guidance to students during after-school hours. They will create a safe and nurturing environment and facilitate educational and ...

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Default Support Officer-Inbound

San Antonio, TX • On-site

Security Service Federal Credit Union
Finance and Insurance • 1 - 5K employees
Learn more about Security Service Federal Credit Unionexternal

Full-time

Re-posted 4 days ago

Security Service Federal Credit Union rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Provide outstanding member service to Security Service members and third party affiliates through all contact channels. Collaborates with all callers in a professional manner, to gather and document the member's accounts concerning total loss, collateral protection insurance (CPI), guaranteed asset protection (GAP), written off accounts, bankruptcies, repossessed collateral, and workout loans. Position requires taking inbound calls in a fast paced, high volume call center environment with focus on providing consistent and comprehensive member service to each caller.

Independently and consistently processes member transactions/requests in an efficient and accurate manner in accordance with established policies, procedures and Asset Recovery standards. Displays confidence and decision making abilities. Identify member needs and utilize resources to find sensible solutions that balance the interest of our membership and the credit union.

Fosters a positive, courteous, and professional attitude to ensure all credit union and Asset Recovery goals and objectives are achieved. Engage and participate in a team work environment with a business owner mentality. Serves as a resource and mentor for peers in the department.

Facilitates changes and improvements for department and offers guidance to their coworkers to enhance member experience. Completes any other job related duties needed to help drive to our vision, fulfill our purpose, and abide by our organization's values.High school diploma or equivalent. Minimum of two (2) years in a call center environment or three (3) years in a similar role at financial institution or collections experience

Extensive knowledge of Guaranteed Auto Protection (GAP), knowledge of Federal and State laws, Fair Debt Collection practices/requirements and NCUA regulations. Definite understanding of loan contracts; including APR, simple interest calculations, and default provisions. High level of interpersonal skills, including excellent verbal communication skills, a clear speaking voice, and good writing skills.

Able to operate a personal computer and good knowledge of Word, Excel and Internet. Able to work in a high volume environment

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