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Scheduling Associate Jobs in Erie, PA (NOW HIRING)

PetSmart

Pet Associate

Erie, PA

$13 - $18.25/hr

Flexible schedule * Associate discounts and perks * Health benefits: medical, dental, vision * 401k * Tuition assistance * Career pathing * Development Opportunities The impact you'll make In this ...

J.L. Nick & Associates

Front Desk Associate

Erie, PA · On-site

$13.50 - $17.50/hr

Schedules patients maintains communication with clinical staff to add patients with urgent medical ... Nick & Associates & MHEDS are equal opportunity employers.

Valu Home Centers Inc

Associate

Erie, PA · On-site

$12 - $14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Valu Home Centers Inc

Associate

Erie, PA · On-site

$14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Valu Home Centers

Associate

Erie, PA · On-site

$12 - $14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Valu Home Centers

Associate

Erie, PA · On-site

$12 - $14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Valu Home Centers

Associate

Erie, PA · On-site

$12 - $14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Valu Home Centers

Associate

Erie, PA · On-site

$12 - $14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Valu Home Centers Inc

Associate

Erie, PA · On-site

$14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Valu Home Centers Inc

Associate

Erie, PA · On-site

$14.50/hr

Flexible Scheduling : Choose between a full-time (30+ hours/week) or part-time (under 30 hours/week ... Health Insurance (for full-time associates) * Paid Time Off (accrued from day one) * Paid on-the ...

Burlington Stores

Cashier Associate - Part Time

Erie, PA · On-site

$12/hr

... schedule; including nights, weekends, and holidays as required. If you... ... are excited to ... Part-time associates, based on hours worked, may be eligible for Burlington's benefits package ...

Five Below

Sales Associate

Erie, PA

$13.50 - $18.50/hr

QUALIFICATIONS At least 16 years old Available to work a flexible schedule Comfortable with or ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Ollie's

Retail Sales Associate

Erie, PA

$14.50 - $16.75/hr

Flexible Schedule * Strong career growth & talent development culture. The Retail Sales Associate assists Ollie's customers and helps to maintain the store appearance. Retail Sales Associates are ...

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Showing results 1-20

All JobsScheduling Associate JobsScheduling Associate Jobs in Erie, PA

Scheduling Associate information

See Erie, PA salary details

$26.2K

$136.8K

$300.8K

How much do scheduling associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for scheduling associate in Erie, PA is $136,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $205,900.00 per year, depending on experience, location, and employer.

What is the difference between Scheduling Associate vs Administrative Assistant?

AspectScheduling AssociateAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office administrationHigh school diploma; often some post-secondary education or certifications in office skills
Work EnvironmentHealthcare, corporate, or service industries; primarily office-basedVarious industries; office settings, sometimes remote or hybrid
Primary ResponsibilitiesManaging appointment schedules, coordinating meetings, maintaining calendarsHandling correspondence, filing, data entry, supporting office operations
Common UsageHealthcare clinics, corporate offices, customer service centersGeneral office support across multiple industries

The main difference between a Scheduling Associate and an Administrative Assistant lies in their focus areas. Scheduling Associates primarily manage appointments and calendars, often within healthcare or corporate settings. Administrative Assistants handle a broader range of office tasks, including correspondence and data management. Both roles require strong organizational skills and office experience, but Scheduling Associates specialize in scheduling functions.

What are the most commonly searched types of Scheduling jobs in Erie, PA? The most popular types of Scheduling jobs in Erie, PA are:
What cities near Erie, PA are hiring for Scheduling Associate jobs? Cities near Erie, PA with the most Scheduling Associate job openings:
Scheduling Associate jobs near you

Scheduling Specialist, Associate

University of Pittsburgh Physicians

Erie, PA • On-site

Other

Posted 10 days ago

Job description

Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of Erie at our East Bayfront location.

In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information.

We also offer a monthly incentive program, which is based off performance and 3 months of employment.

If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today!

Purpose:
Under the general direction of the Supervisor, Scheduling Services, the Scheduling Specialist Associate, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Scheduling Specialist Associate, Scheduling Services will perform all aspects of scheduling duties across the UPMC Scheduling Center by serving as an advocate for UPMC patients, providing guidance, interpretation, and education on scheduling, registration and various patient related inquiries. The Scheduling Specialist Associate, Scheduling Services is responsible for efficient and courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring physicians and office staff, etc. The Scheduling Specialist Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service Excellence.
Responsibilities:
  • Provide a World Class patient experience, focusing on Service Excellence and one contact resolution with each and every patient interaction. Assist with the management of the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach calls, cohesive written communication, and online interactions.
  • Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized. Adhere to Scheduling Services guidelines for obtaining patient information while conveying the proper exam instructions and information.
  • Review and update the patient's demographic and insurance information to ensure data integrity and revising existing information on patients. Follow up on any incomplete or inaccessible information to ensure complete patient records.
  • Research inquiries from UPMC Scheduling Services patients, physicians, and office staff, including follow-up, documenting actions required to close out the inquiry in accordance with quality guidelines, as applicable. This includes communicating the issue to the Supervisor and Scheduling Services Leadership.
  • Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc.), and various patient related inquiries.
  • Conduct outbound service calls in accordance with departmental initiatives. Contact patients to discuss their post-discharge appointment requirements, including follow up and coordination of appointments for the patient.
  • Drive First Call Resolution on every inquiry by completing all necessary outreach calls on behalf of the patient, including interacting with the office staff and department leaders as necessary to ensure the patient-centric experience.
  • Serve as a mentor to newly hired staff members, role modelling service excellence and a patient-centric experience.
  • Attend all Scheduling Services meetings, trainings and educational discussions as scheduled.
  • Provide exemplary customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests.
  • Remain current on all departmental policies, procedures, plan benefit designs, and modifications.
  • Communicate with all managers, supervisors, and team leaders effectively, efficiently, and courteously.
  • Maintain employee and patient confidentiality at all times.
  • High School Graduate.
  • Minimum of one year experience in a Customer Service and / or Call Center Environment Required.
  • Service Excellence as a way of thinking and the attitude that is portrayed. Ability to help others embrace the spirit of service and provide a high level of service excellence.
  • Proven success in finding innovative solutions to enhance the patient experience.
  • Excellent organizational, interpersonal and communication skills, both written and oral. Strong ability to make independent decisions required.
  • Proficient in Microsoft Office and Excel preferred.
  • Strong problem-solving abilities necessary to evaluate and address patient / physician inquiries.
  • Must have a desire to help others and portray empathy in all situations.
  • Demonstrated flexibility and motivation to learn & grow in the role.
  • Complete and thorough understanding of 'Excellence in Service' requirements.

Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran

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