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Scaleops Jobs in Rye, NY (NOW HIRING)

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...

Infra Engineer- US

New York, NY ยท Remote

$110K - $144K/yr

About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture ...

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...

Infra Engineer- US

New York, NY ยท On-site +1

$117K - $154K/yr

Description About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...

About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture ...

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructure. Backed by venture capital ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...

Description Head of Global Account Management ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application ...

Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...

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Scaleops information

What are Scaleops?

Scaleops, short for 'Scale Operations', are professionals who focus on optimizing, automating, and scaling business operations, particularly in tech-driven organizations. They work on streamlining workflows, implementing tools and processes, and ensuring that teams can grow efficiently without operational bottlenecks. Scaleops often collaborate with product, engineering, and business teams to identify areas for improvement and implement scalable solutions. Their work is crucial for fast-growing companies aiming to maintain productivity and agility as they expand.

What is the difference between Scaleops vs Cloud Engineer?

AspectScaleopsCloud Engineer
Required CredentialsTypically certifications in cloud platforms, DevOps, or related fieldsCertifications like AWS, Azure, Google Cloud, and programming skills
Work EnvironmentFocus on managing and scaling cloud infrastructure, often in DevOps teamsDesigning, deploying, and maintaining cloud-based applications and services
Employer & Industry UsageUsed in companies focusing on cloud infrastructure scaling and automationCommon across tech companies, startups, and enterprises deploying cloud solutions

While both roles involve cloud technologies, Scaleops primarily focuses on scaling and automating cloud infrastructure, whereas Cloud Engineers design and implement cloud solutions. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a ScaleOps Engineer, and why are they important?

To thrive as a ScaleOps Engineer, you need expertise in scalable systems design, cloud infrastructure, and automation, typically supported by a degree in computer science or related field. Familiarity with tools like Kubernetes, Docker, Terraform, and cloud platforms (AWS, GCP, or Azure) is essential, along with relevant certifications such as AWS Certified Solutions Architect. Strong problem-solving, collaboration, and communication skills help in working across teams to ensure system reliability and rapid incident response. These skills are crucial for maintaining efficient, resilient, and scalable infrastructure that supports business growth and minimizes downtime.

What are the typical challenges faced by a ScaleOps professional when managing large-scale infrastructure automation?

ScaleOps professionals often encounter challenges related to automating and orchestrating infrastructure in rapidly growing environments. These can include maintaining system reliability during scaling, managing configuration drift, integrating new tools into existing workflows, and ensuring security compliance. Effective collaboration with development, security, and operations teams is crucial to anticipate scaling needs and address incidents quickly. The fast-paced nature of ScaleOps roles also demands continual learning and adaptation to new technologies and best practices.
What cities near Rye, NY are hiring for Scaleops jobs? Cities near Rye, NY with the most Scaleops job openings:
Infographic showing various Scaleops job openings in Rye, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Technical Support Engineer- USA

Scaleops

New York, NY โ€ข Remote

Full-time

Posted 23 days ago


Job description

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOpsโ€™ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.

The ScaleOps platform dynamically manages the applicationโ€™s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.

With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.

About The Role

As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. Youโ€™ll be responsible for monitoring, triaging, and resolving customer-reported incidents, ensuring problems are addressed within defined SLAs. You will collaborate closely with R&D, Customer Success, and Product to help improve the platform based on recurring customer issues.

What You Will Be Doing:

  • Serve as the primary point of contact for customer-reported technical problems related to installation, Helm configuration, permissions, and integrations.
  • Monitor internal customer issue alerts 24/7 and respond promptly.
  • Manage and own the ticketing system, ensuring timely updates and resolutions.
  • Troubleshoot Kubernetes-related issues such as ingress, SSO, and other integrations.
  • Escalate issues to the appropriate teams with clear documentation, logs, and context.
  • Reproduce, investigate, and document bugs for R&D.
  • Maintain and expand the support knowledge base.
  • Identify and communicate recurring issues to drive product improvements.



Requirements:
  • Strong, hands-on Kubernetes troubleshooting experience (kubectl, Helm, networking).
  • Familiarity with cloud-native environments, including EKS, GKE, AKS, IAM, and cloud networking concepts.
  • Proven ability to work under pressure while maintaining clear and concise communication.
  • Detail-oriented and SLA-driven mindset.
  • Prior experience supporting technical platforms in production environments.