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Scale Operator Dispatcher Jobs in Silver Spring, MD

Dispatcher

New Carrollton, MD · On-site

$22 - $38.91/hr

The Dispatcher oversees road service through communication with Operators and provides customer ... Bargaining Agreement Pay Scale) * Starting pay $22 with progression to $38.91 over 7 years.

The Dispatcher oversees road service through communication with Operators and provides customer ... Bargaining Agreement Pay Scale) * Starting pay $22 with progression to $38.91 over 7 years.

Inventory Management: - Identify substitute products, operating hour adjustments, and service ... Systems & Processes (may be responsible for): - Track various scale information and producing ...

Inventory Management: - Identify substitute products, operating hour adjustments, and service ... Systems & Processes (may be responsible for): - Track various scale information and producing ...

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Scale Operator Dispatcher information

See Silver Spring, MD salary details

$11

$22

$35

How much do scale operator dispatcher jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for scale operator dispatcher in Silver Spring, MD is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Scale Operator Dispatcher vs Scale Operator?

AspectScale Operator DispatcherScale Operator
CredentialsMay require certifications in dispatching or logisticsTypically requires a high school diploma or equivalent
Work EnvironmentOffice-based with coordination tasks, sometimes in the fieldOn-site at weighing stations or industrial sites
Employer & IndustryLogistics, transportation, freight companiesMining, construction, manufacturing, transportation
Primary RoleCoordinate and dispatch scale operations, manage schedulesOperate weighing scales, record weights, ensure accuracy

The main difference is that a Scale Operator Dispatcher focuses on coordinating and managing scale operations through communication and scheduling, often working in an office environment. In contrast, a Scale Operator primarily handles the physical operation of scales and recording weights on-site. Both roles are essential in logistics and industrial settings but serve different functions within the workflow.

How does a scale operator dispatcher typically interact with truck drivers and logistics teams during daily operations?

Scale Operator Dispatchers play a key role in coordinating the flow of materials by regularly communicating with truck drivers to direct them to the correct loading or unloading areas and ensure accurate weighing of shipments. They also collaborate closely with logistics teams to schedule deliveries, manage paperwork, and resolve any issues that arise during transport. Effective communication and attention to detail are essential, as errors can impact inventory records and shipment schedules. This role often involves multitasking in a fast-paced environment and requires quick decision-making to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a scale operator dispatcher, and why are they important?

To thrive as a Scale Operator Dispatcher, you need a solid understanding of weight measurement procedures, logistics coordination, and often a high school diploma or equivalent. Familiarity with scale management software, dispatch systems, and Microsoft Office Suite is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills in this role. These abilities ensure accurate record-keeping, efficient workflow, and seamless communication between drivers, customers, and operations teams.

What is a scale operator dispatcher?

Scale Operator Dispatchers are professionals responsible for weighing vehicles, materials, or products at facilities such as recycling centers, landfills, or shipping terminals. They operate scales to ensure accurate weight measurements, record relevant data, and often coordinate the dispatching of vehicles or loads. Their role is crucial in maintaining compliance with regulations, ensuring fair transactions, and optimizing logistics operations. They may also communicate with drivers and other team members to facilitate efficient workflow and safety.
What are popular job titles related to Scale Operator Dispatcher jobs in Silver Spring, MD? For Scale Operator Dispatcher jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Scale Operator Dispatcher jobs in Silver Spring, MD look for? The top searched job categories for Scale Operator Dispatcher jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Scale Operator Dispatcher jobs? Cities near Silver Spring, MD with the most Scale Operator Dispatcher job openings:

Dispatcher

Transdev

New Carrollton, MD • On-site

$22 - $38.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Transdev North America rating

6.5

Company rating: 6.5 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

77th of 97 rated public transport


Job description

Transdev in New Carrollton, MD is hiring a Dispatcher for the WMATA Call Center. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer competitive pay with union-negotiated wages, union membership through ATU (Amalgamated Transit Union), comprehensive benefits package, paid time off and opportunities for career growth and advancement.
CBA Position:
Position Subject to Collective Bargaining Agreement:
  • $22 - $38.91 (Union Collective Bargaining Agreement Pay Scale)
  • Starting pay $22 with progression to $38.91 over 7 years.

Benefits include:
  • Vacation: 5 days per year with progression to 20 days per year
  • Paid Sick Leave: 40 hours yearly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.

Key Responsibilities:
  • Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
  • Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
  • Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
  • Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
  • Other duties as required.

Qualifications:
  • High School Diploma or GED; Technical Degree preferred.
  • 3-5 years' experience dispatching.
  • Excellent verbal, interpersonal and customer service skills.
  • Problem solving and analytical skills.
  • Must be able to work shifts or flexible work schedules as needed.
  • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:
The essential functions of this position require the ability to:
  • Work is accomplished indoors in air conditioned or well-ventilated facilities
  • Sit, type, and look at a computer for extended periods (up to 6-9 hours per day)
  • Must be able to communicate effectively in person, by phone, and in written correspondence
  • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer
  • Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Dispatchers
Job Type: Full Time
Req ID: 4708
Pay Group: QQP
Cost Center: 454
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

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