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Sbs Jobs in Georgia (NOW HIRING)

SBS

Critical Account Specialist

Alpharetta, GA

$50K - $55K/yr

We are currently seeking a Customer Support Associate to join the SBS Family! Our customers are the core to our definition of success and therefore how we engage and assist with their experience is a ...

SBS

Critical Account Specialist

Alpharetta, GA · On-site

$50K - $55K/yr

Position Overview We are currently seeking a Customer Support Associate to join the SBS Family! Our customers are the core to our definition of success and therefore how we engage and assist with ...

SBS

Senior Delivery Project Manager

Alpharetta, GA · Hybrid

At SBS, we're committed to building a diverse, inclusive team where everyone feels they belong. So if this role excites you and you're eager to grow, we'd love to hear from you - even if your ...

SBS

Senior Delivery Project Manager

Alpharetta, GA · On-site

At SBS, we're committed to building a diverse, inclusive team where everyone feels they belong. So if this role excites you and you're eager to grow, we'd love to hear from you - even if your ...

SBS

Customer Support Associate

Alpharetta, GA · On-site

$17 - $23.50/hr

* Good knowledge of mobile operating systems: Android and iOS * Experience using help desk software and remote support tools * Understanding of how to troubleshoot hardware and software issues

New

Sharp Electronics

Sales Account Executive

Rome, GA · On-site

Must have a valid US driver's license and have access to a reliable vehicle for daily travel About Sharp Business Systems Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics ...

Sharp Electronics

Sales Account Executive

Rome, GA · On-site

$53K - $63K/yr

Must have a valid US driver's license and have access to a reliable vehicle for daily travel About Sharp Business Systems Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics ...

Sharp Electronics

Sales Account Executive

Rome, GA · On-site

$53K - $63K/yr

Must have a valid US driver's license and have access to a reliable vehicle for daily travel About Sharp Business Systems Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics ...

Smurfit Westrock

Mgr II, Maintenance

Dublin, GA · On-site

... sbs, corrugated medium, medium paper, liner, linerboard, paperboard, box board, brown stock, kraft paper, tissue Candidates are required to undergo a drug screening after receiving a conditional job ...

Westrock

Mgr II, Maintenance

Dublin, GA · On-site

... sbs, corrugated medium, medium paper, liner, linerboard, paperboard, box board, brown stock, kraft paper, tissue Candidates are required to undergo a drug screening after receiving a conditional job ...

Landis+Gyr

Sr Analyst, Cloud Operations

Alpharetta, GA · On-site

SBS and advanced security knowledge from a system/environment perspective * Knowledge management * Resource constraints each version and new version of CC has on the infrastructure. * What new ...

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How much do sbs jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for sbs in Georgia is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.90 per hour, depending on experience, location, and employer.

What is an SBS (Small Business Specialist)?

Small Business Specialists (SBS) are professionals who provide guidance, support, and solutions tailored to the needs of small businesses. They often help entrepreneurs and small business owners with financial planning, business strategy, regulatory compliance, and accessing resources or funding. Their expertise is crucial in helping small businesses navigate challenges and grow successfully. SBS professionals may work within banks, government agencies, or as independent consultants.

What are the key skills and qualifications needed to thrive as a Small Business Specialist, and why are they important?

To thrive as a Small Business Specialist, you need strong knowledge of business operations, finance, and customer relationship management, often supported by a degree in business or related fields. Familiarity with CRM software, financial analysis tools, and banking systems is typically required. Excellent communication, problem-solving, and negotiation skills help build trust with clients and address their unique business needs. These skills are vital for providing tailored financial solutions and supporting the growth and success of small business clients.

What are some common challenges faced by SBS (Small Business Specialist) professionals, and how can they overcome them?

SBS professionals often encounter challenges such as balancing the diverse needs of multiple small business clients, staying updated on ever-changing regulations, and managing a fast-paced workload. Building strong organizational skills and leveraging technology for client management can help streamline tasks. Regular professional development and networking with peers can also keep specialists informed about the latest industry trends and best practices.

What is the difference between Sbs vs Data Analyst?

AspectSbsData Analyst
Required CertificationsTypically none specific, but may include industry-specific certificationsOften requires certifications like Microsoft Excel, SQL, or data analysis certifications
Work EnvironmentOffice or remote, supporting business operationsOffice or remote, analyzing data to inform decisions
Industry UsageCommon in retail, healthcare, and logistics sectorsWidely used across finance, marketing, healthcare, and tech
Job FocusSupporting business operations, administrative tasksInterpreting data, creating reports, and providing insights

While both Sbs and Data Analysts work in business environments, Sbs roles often focus on supporting operations and administrative tasks, whereas Data Analysts primarily analyze data to inform strategic decisions. The certifications and skills may overlap, but their core responsibilities differ significantly.

What are popular job titles related to Sbs jobs in Georgia?

For Sbs jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Sbs jobs in Georgia look for?

The top searched job categories for Sbs jobs in Georgia are:

What cities in Georgia are hiring for Sbs jobs?

Cities in Georgia with the most Sbs job openings:

Sbs jobs near you
Infographic showing various Sbs job openings in Georgia as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,840 per year, or $16.8 per hour.

Critical Account Specialist

SBS

Alpharetta, GA

$50K - $55K/yr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

We are currently seeking a Customer Support Associate to join the SBS Family!

Our customers are the core to our definition of success and therefore how we engage and assist with their experience is a crucial aspect to our success as a company! Our Customer Support team is B2B focused and is in place to help us provide the best possible experience to every customer who interacts with us. The customer support specialist will bridge the gap between what our customers need and what we're delivering — helping us to not only meet but also exceed their expectations.

As a Customer Support Specialist, you will serve as an expert on the function and use of specific products and guide customers through complex questions or issues. You will process complaints and issues related to our products and services and play a vital role in enhancing customer experience by assisting in resolving said complaints, making recommendations, providing information about the company's products and services and frequently providing necessary technical assistance. You will be responsible for guiding product users through features and functionalities. To be successful in the role of a customer support specialist, you should be an excellent communicator who's able to earn our clients' trust. You should also be familiar with help desk software.

This position follows a hybrid work model, requiring two in-office days per week. Candidates must be located in Greater Atlanta Area to be eligible. 

Target Salart Range: $50,000 to $55,000 USD. 


  • Offer customer support to end users/dealers across our dashboard and mobile app product
  • Handle inbound and outbound calls and emails to ensure customer satisfaction by resolving issues
  • Log calls and resolution processes
  • Escalate issues that cannot be resolved with customer interactions to the appropriate CS team member Propose improvements to automation and exploring opportunities to reduce email and phone enquiries
  • Provide dealer training or re-training on calls accordingly
  • Research and troubleshoot client technical issues — including but not limited to:
    • Hard resets, i.e. power on/off device
    • Application access/closeout
    • Backend password reset

  • Good knowledge of mobile operating systems: Android and iOS
  • Experience using help desk software and remote support tools
  • Understanding of how to troubleshoot hardware and software issues
  • Ability to conduct research to stay on top of software and hardware trends VolP knowledge
  • High School Diploma
  • A minimum of 2-3 years previous customer service and support experience
  • Experience providing technical-oriented customer service
  • Customer facing/business to business experience

Preferred Experience:

  • Experience of automotive/equipment funding or auto dealerships operations Understanding of how CRM systems work
  • Fluency in languages, Spanish, Portuguese, German, French
  • Associates or Bachelors in related field OR equivalent certification

Competencies:

  • Excellent communication skills — verbal and written
  • Strong phone presence and engagement is imperative
  • Customer oriented, enthusiastic, courteous, patient and motivated to take charge of customer engagement, service provision and incident resolution
  • Demonstrate a willingness to learn
  • Must be a team player but also work on your own initiative
  • Ability to work in fast paced environment
  • C2 - Restricted use
  • Ability to multitask
  • Excellent problem solving skills

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

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