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Sas Customer Service Jobs (NOW HIRING)

Viasat, Inc.

SAS Technical Specialist

Haleiwa, HI · On-site

$47.84 - $71.88/hr

Viasat's Satellite Access Stations (SAS) have been built to provide the network link between the ... Achieve high service availability and honor quality of service requirements to ensure customer ...

USM

SAS Data Analyst

Mclean, VA

... customers. Utilizing our industry knowledge, administration service offering expertise and ... SAS Data Analyst Location: McLean, VA Duration: 6 -12 Months+ Experience:10+ Years| Qualification:

Viasat, Inc.

SAS Technical Specialist

Haleiwa, HI · On-site

$47.84 - $71.88/hr

Viasat's Satellite Access Stations (SAS) have been built to provide the network link between the ... Achieve high service availability and honor quality of service requirements to ensure customer ...

SAS Retail Services

SAS Sr Category Analyst

Matthews, NC · On-site

$47K - $63K/yr

The Company services a variety of trade channels including grocery, mass merchandise, specialty ... customer teams Thrives in deadline-driven environment Highly organized, reliable, and skilled in ...

sasholdings

Customer Service Representative

Troy, MI · On-site

$19/hr

Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision. Customer Service Representative Qualifications and Skills: * Ability to read ...

SAS

C Software Developer (Emerging Careers)

Cary, NC · On-site

Through our software and services, we inspire customers around the world to transform data into ... Commonly, customers run SAS analytics from a cloud platform, but their data is often still on ...

Sas

C Software Developer

Cary, NC · On-site

$50 - $67.25/hr

Through our software and services, we inspire customers around the world to transform data into ... About the job The Base SAS team is looking for a C Software Developer to design, develop, and debug ...

SAS

SDET (Emerging Careers)

Cary, NC · On-site

$46.75 - $60.25/hr

Through our software and services, we inspire customers around the world to transform data into ... Commonly, customers run SAS analytics from a cloud platform, but their data is often still on ...

SAS

SDET (Emerging Careers)

Cary, NC · On-site

$46.75 - $60.25/hr

Through our software and services, we inspire customers around the world to transform data into ... Commonly, customers run SAS analytics from a cloud platform, but their data is often still on ...

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Sas Customer Service information

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How much do sas customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for sas customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a SAS Customer Service representative?

SAS Customer Service representatives are professionals who assist customers with inquiries, issues, or requests related to SAS products and services. They handle everything from technical support and troubleshooting to order management and general information. These representatives serve as the primary point of contact between customers and the company, ensuring that customer needs are addressed efficiently and effectively. They may engage with clients via phone, email, live chat, or other communication channels. Their goal is to provide a positive customer experience and resolve any problems that may arise.

How does a SAS Customer Service representative typically collaborate with technical teams to resolve client issues?

As a SAS Customer Service representative, you will frequently work alongside technical teams such as support engineers and product specialists to address and resolve client concerns. This collaboration often involves gathering detailed information from the client, documenting the issue clearly, and acting as a liaison to ensure smooth communication between the client and technical staff. Effective teamwork and clear communication skills are essential, as you will help translate customer feedback into actionable items for the technical team and ensure clients receive timely updates on their cases.

What are the key skills and qualifications needed to thrive as a SAS Customer Service representative, and why are they important?

To thrive as a SAS Customer Service Representative, you need strong problem-solving abilities, familiarity with SAS software products, and typically a background in customer service or technical support. Proficiency with customer relationship management (CRM) systems, ticketing platforms, and knowledge of SAS analytics tools is often required. Excellent communication, patience, and adaptability help you effectively assist clients and manage complex inquiries. These skills and qualities are crucial to ensuring customer satisfaction and efficient resolution of technical issues in a fast-paced environment.

What is the difference between Sas Customer Service vs Technical Support Specialist?

AspectSas Customer ServiceTechnical Support Specialist
Required CredentialsCustomer service experience, sometimes certifications in CRM toolsTechnical knowledge, certifications in IT or software support
Work EnvironmentCall centers, client-facing roles, remote or on-siteIT departments, help desks, remote or on-site
Employer & Industry UsageUsed across industries utilizing SAS software for analyticsUsed in tech, software, and IT service companies

While both roles involve assisting users, Sas Customer Service focuses on client support related to SAS products, emphasizing communication and customer satisfaction. Technical Support Specialists handle technical issues, troubleshooting, and software problems, requiring more technical expertise. Understanding these differences helps job seekers target the right roles based on their skills and interests.

What cities are hiring for Sas Customer Service jobs?

Cities with the most Sas Customer Service job openings:

What states have the most Sas Customer Service jobs?

States with the most job openings for Sas Customer Service jobs include:

What are popular job titles related to Sas Customer Service jobs?

For Sas Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Sas Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

SAS Technical Specialist

Haleiwa, HI • On-site

Viasat, Inc.
Telecommunications • 5 - 10K employees
Learn more about Viasat, Inc.external

$47.84 - $71.88/hr

Full-time

Re-posted 16 days ago

Viasat rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

About us
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
The satellite and network services are currently operated from the UK. Viasat's Satellite Access Stations (SAS) have been built to provide the network link between the satellites and terrestrial communications. The purpose of this position is to work with the SAS Manager to ensure high availability of the services that are operated via the I4 satellites from the SAS site. Networks operated at Paumalu SAS include BGAN, Global Satellite Phone Service (GSPS), Classic Aeronautical service, Fleet / Swift64 and lease services.
The day-to-day
  • Operations & Maintenance of all Systems and Services as advised by the Paumalu SAS Engineers and SAS Manager
  • Preparation of Reports on system performance, operations and services
  • Assists preparation and use of Best Practices & Procedures covering system Operations & Maintenance
  • Support SAS Engineers with coordination & resolution of network problems and traffic restoration
  • Achieve high service availability and honor quality of service requirements to ensure customer satisfaction
  • Participate in site acceptance, integration, testing, evaluation and commissioning of new systems at the SAS site
  • Execute preventive and corrective maintenance to minimize system outages
  • Supervision of Hosted customers, Equipment suppliers and site contractor work
  • Provide on call technical support for all systems and networks at the SAS
  • Maintain and track daily changes in the network
  • Work with equipment manufacturers and service providers when required
  • Flexibility to work out of office hours to support special activities and/or critical operational activities

What you'll need
  • Bachelors degree or technical diploma within a related field (electronics and /or telecommunications) supplemented industry experience. Other combinations of education and experience may be considered.
  • 2-5+ years of experience in related filed
  • Ability to work under pressure and in demanding situations.
  • Strong analytical skill necessary for quick troubleshooting and system restoration during emergency.
  • Strong interpersonal skills and willingness to share knowledge.
  • Fluency in written and spoken English language
  • US Citizenship or Permanent Resident Status

What will help you on the job
  • Experience in satellite communication or Earth Station Operations or UMTS network operation
  • Knowledge of the Viasat's BGAN system will be an advantage.
  • Experience in mobile packet data technologies, specifically GPRS and UMTS
  • Experience in Windows, UNIX and/or Linux OS
  • Knowledge of IP and networking
  • Knowledge of RF measurements techniques
  • Knowledge of project management methods and techniques

Salary range
$38.46 - $60.82 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $47.84 - $71.88/ hourly
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

What Viasat employees say

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About ViaSat

Sourced by ZipRecruiter

At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.

Industry

Telecommunications

Company size

5,001 - 10,000 Employees

Headquarters location

Carlsbad, CA, US

Year founded

1986

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