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Sap Technical Support Analyst Jobs (NOW HIRING)

Cricut

SAP Technical Architect

South Jordan, UT · On-site

Support enterprise data and analytics initiatives leveraging SAP Business Data Cloud (BDC). * Partner with architecture and business teams to modernize legacy customizations and technical debt.

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...

CAI

Technical Support Analyst

Newark, DE · On-site

$73K - $85K/yr

Technical Support Analyst Req number: R8437 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue ...

System One

Technical Support Analyst

Merrifield, VA · On-site

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

System One

Technical Support Analyst

Merrifield, VA · On-site

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

System One

Technical Support Analyst

Merrifield, VA · On-site

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

Sureify

Technical Support Analyst

OR · On-site +1

Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...

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Sap Technical Support Analyst information

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How much do sap technical support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for sap technical support analyst in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

How much do SAP Technical Support Analysts make?

SAP Technical Support Analysts typically earn between $70,000 and $110,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $60,000, while senior analysts with specialized skills can earn over $120,000. The role often requires knowledge of SAP modules, troubleshooting skills, and familiarity with SAP support tools.

Is SAP still in demand in 2026?

SAP Technical Support Analysts are expected to remain in demand through 2026 due to ongoing enterprise reliance on SAP systems for business operations. Skills in SAP modules, troubleshooting, and certifications like SAP Certified Technology Associate can enhance job prospects as companies continue to upgrade and maintain SAP environments.

What is a SAP Technical Support Analyst?

A SAP Technical Support Analyst is responsible for troubleshooting and resolving technical issues related to SAP software systems. They analyze system errors, perform system configurations, and support users to ensure smooth operation of SAP applications, often using tools like SAP Solution Manager. Strong knowledge of SAP modules, programming languages like ABAP, and problem-solving skills are essential for this role.

What cities are hiring for Sap Technical Support Analyst jobs?

Cities with the most Sap Technical Support Analyst job openings:

What are popular job titles related to Sap Technical Support Analyst jobs?

For Sap Technical Support Analyst jobs, the most frequently searched job titles are:

Technical Support Analyst

Ann Arbor, MI • Hybrid

Clarivate Analytics
1 - 5K employees
Learn more about Clarivate Analyticsexternal

Full-time

Posted 6 days ago

Job description

We are looking for a Technical Support Analyst to join our team in Ann Arbor! In this role you will provide product support to external and internal clients that will encompass both functional and technical aspects of our IP products Foundation IP, Memotech and Inprotech.

You will collaborate closely with end-users, IT teams, and vendors to effectively support technical challenges, provide guidance, and maintain a high level of customer satisfaction. We would love to speak with you if you're tech savvy with great troubleshooting and customer support skills!

About You - experience, education, skills, and accomplishments

  • Bachelor's degree or equivalent work experience in a customer care environment

  • A minimum of 2 years equivalent and progressive work experience

It would be great if you also had...

  • Oracle or SQL Server knowledge

  • Proficiency in Microsoft Office

  • Experience with Web Servers configuration, SQL queries and IIS

What will you be doing in this role?

  • Act as first point of contact for technical assistance via phone, e-mail, chat, or customer service systems.

  • Efficiently resolve customer inquiries and requests related to products and services in a professional, accurate, courteous, and timely manner using various communication channels (phone, email, chat)

  • Escalate more technical and unique issues to senior staff and ensures appropriate communication with customers.

  • Gather information from users to accurately diagnose and understand technical issues, documenting detailed support requests.

  • Resolve incidents in accordance with the Service Level Agreements; prioritize and resolve quick issues and escalate other issues to the relevant function.

  • Investigate, report and document customer issues and/or enhancement requests and ensures that both internal and external stakeholders are updated as appropriate.

  • Act as a voice of the customer and report customer feedback to contribute to organizational learning and ensure best practice is coordinated across the organization.

    About the Team

    Our Support team includes Engineers and Product Specialists that provide unparalleled service to North America. As a support team, we are the main point of contact for customers once they are live. Our team handles inquiries from simple enhancement requests and product questions to data and technical issues and system bugs.

    Hours of Work

    • Full time - Hybrid in our Ann Arbor, MI office Tue-W- TH

    • The 8-hour shift will be scheduled between 8:00 AM EST to 8:00 PM EST. Please keep in mind that the shift hours may vary as needed to accommodate specific requirements.

    #LI-Hybrid

    #LI-LP

    At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

    Apply