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Compunnel

SAP S/4HANA Service Consultant

Charlotte, NC · On-site

$65.25 - $85/hr

P rovide L2/L3 support for SAP S/4HANA Service. * Resolve incidents, service requests, defects, and system issues within SLAs. * Perform root-cause analysis and implement corrective solutions.

CARLISLE COMPANIES

Senior SAP Analyst

Carlisle, PA · On-site

Lead and support SAP Sales Cloud and SAP Service Cloud implementations and enhancements. * Configure and optimize SAP Sales & Service Cloud V1 solutions, including lead and opportunity management ...

Baer Group

$150 - $200/hr

W2 or C2C Overview We are seeking an experienced SAP S/4HANA Service Management Consultant to support Project SAP transformation initiative. The consultant will lead Service Management workstreams ...

Biz Fusion Inc.

SAP Mobility Consultant SSAM

Cincinnati, OH · On-site

$60.50 - $82.50/hr

SAP SSAM / Syclo Administration Configure and support SAP Service and Asset Manager (SSAM). Manage Syclo Configuration Panel and mobile application settings. Configure personas, features, exchange ...

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As of Sep 9, 2026, the average hourly pay for sap service support in the United States is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

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Infographic showing various Sap Service Support job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,723 per year, or $23.4 per hour.

SAP S/4HANA Service Consultant

Charlotte, NC • On-site

Compunnel
IT Services • 501 - 1,000 employees
Learn more about Compunnelexternal

$65.25 - $85/hr

Contractor

Posted 6 days ago

Job description

Job Summary
The SAP S/4HANA Service Management Systems Analyst provides L2/L3 production support for SAP S/4HANA Service solutions following go-live. This role requires strong hands-on experience with SAP Service, Customer Service, PM/EAM, service order management, contracts, warranties, billing, and integrations with SAP SD, MM, and FI/CO. The analyst collaborates with business stakeholders, functional teams, and technical teams to troubleshoot issues, perform root-cause analysis, support enhancements, conduct testing, and ensure reliable service operations across a global environment.
Key Responsibilities
  1. Provide L2/L3 support for SAP S/4HANA Service.
  2. Resolve incidents, service requests, defects, and system issues within SLAs.
  3. Perform root-cause analysis and implement corrective solutions.
  4. Configure and support service order management, contracts, entitlements, warranty management, repair processes, resource scheduling, and service billing.
  5. Support integrations between SAP S/4HANA Service and SD, MM, FI/CO, PM/EAM.
  6. Support SAP Fiori applications and mobile/field-service solutions.
  7. Participate in testing including UAT, regression, defect resolution, and production releases.
  8. Assist with enhancements and continuous process improvements.
  9. Develop documentation, SOPs, and training materials.
  10. Provide end-user training and support adoption of new functionality.
  11. Collaborate with stakeholders to identify service-process improvements.
  12. Participate in on-call support as needed.
  13. Follow ITSM processes including incident, problem, change, and release management.

Required Qualifications
  • Bachelor's degree in IT, Computer Science, Business, Engineering, or related field (or equivalent experience).
  • 5-7 years of SAP experience, preferably in Service, Customer Service, PM, or EAM.
  • Minimum 2 years of hands-on SAP S/4HANA Service support experience.
  • Strong production support background in incident, problem, and change management.
  • Hands-on SAP Service expertise with service orders, contracts, warranties, repairs, and billing.
  • Experience supporting SAP Fiori and mobile/field-service applications.
  • Strong understanding of integrations across SD, MM, FI/CO, and PM/EAM.
  • Strong troubleshooting and RCA capabilities.
  • Experience with SAP testing and release-management processes.
  • Excellent communication and stakeholder-management skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications (if any)
  1. SAP ECC PM/CS and SAP S/4HANA Service experience.
  2. SAP Field Service Management (FSM) experience.
  3. ITIL/service-management knowledge.
  4. ServiceNow or Jira experience.
  5. Experience supporting global users across multiple time zones.
  6. SAP S/4HANA Service, Customer Service, PM, or related certification.

Certifications (if any)
  1. SAP S/4HANA Service or related certifications preferred.

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About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

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