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Sap Application Support Jobs (NOW HIRING)

IBM

$14.50 - $18.50/hr

Projects may include SAP application support, incident management, system testing, business process improvement, and managed service delivery. SAP is one of the world's leading Enterprise Resource ...

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How much do sap application support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for sap application support in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Sap Application Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $71,948 per year, or $34.6 per hour.

SAP Application Support Specialist

Plano, TX • On-site

BTI Solutions
Recruiting and Staffing Services • 201 - 500 employees
Learn more about BTI Solutionsexternal

Full-time

Posted 20 days ago

Job description

SAP Application Support Specialist
Job Description:
We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems.
The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply.
Responsibilities:
  • Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform.
  • Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers.
  • Review source code and system configurations to assist in root cause identification.
  • Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents.
  • Document all customer interactions, issue details, and resolutions in accordance with established procedures.
  • Communicate technical findings clearly and professionally to both technical and non-technical audiences.
  • Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction.

Requirements:
  • Minimum of Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • Minimum of 2 years in software development (e.g., VB, C#, Java, or equivalent technologies) required.
  • SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred.
  • Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred.
  • Understanding and experience in system development lifecycle preferred
  • Demonstrated ability to interpret and analyze complex source code and technical documentation.
  • Strong analytical, diagnostic, and problem-solving abilities required.
  • Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required
  • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently.
  • High degree of professionalism, accountability, and customer service orientation required.
  • Prior experience in client-facing roles preferred.
  • Korean Bilingual

Why work at BTI?
We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

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