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Sap Hybris Support Jobs (NOW HIRING)

Honeywell

Sr IT Architect - Hybris Tech

Tempe, AZ · On-site

$157K/yr

Align and support of all critical systems relative to security and data privacy policies and ... SAP Hybris (SAP Commerce Cloud); and * SAP CRM. * Experience must involve five (5) years in the ...

Neshent Technologies

ND · On-site

$55.75 - $76.50/hr

Develop and support SAP Commerce Cloud/Hybris solutions using Java and Spring. * Build integrations using OCC, REST APIs, Kafka, databases, and external services. * Design durable workflows for cart ...

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Sap Hybris Support information

What is SAP Hybris Support?

SAP Hybris Support refers to the services and assistance provided for maintaining, troubleshooting, and optimizing SAP Hybris solutions, which are part of SAP's suite for e-commerce and customer engagement. Support teams help resolve technical issues, perform system updates, ensure smooth integration with other systems, and provide guidance on best practices. Their goal is to minimize downtime, enhance system performance, and ensure users get the most value from their SAP Hybris platform.

What are the key skills and qualifications needed to thrive as a SAP Hybris Support professional?

To thrive as a SAP Hybris Support professional, you need strong expertise in SAP Commerce Cloud (Hybris), Java programming, and troubleshooting, typically supported by a degree in computer science or a related field. Familiarity with tools like SAP Cloud Platform, Hybris Administration Console (HAC), and experience with integration frameworks and ticketing systems is essential. Excellent problem-solving skills, effective communication, and the ability to manage multiple priorities help you stand out in this client-facing, fast-paced environment. These skills ensure efficient resolution of technical issues, smooth system operation, and high customer satisfaction.

What are some common challenges faced by SAP Hybris Support professionals, and how can they be addressed?

SAP Hybris Support professionals often encounter challenges such as troubleshooting complex integration issues, managing system upgrades, and ensuring seamless performance during peak usage times. Addressing these requires strong analytical skills, effective collaboration with developers and business users, and keeping up to date with the latest Hybris releases. Proactively documenting solutions and participating in knowledge-sharing within the support team can also help resolve recurring issues more efficiently.

What is the difference between Sap Hybris Support vs SAP Hybris Developer?

AspectSap Hybris SupportSAP Hybris Developer
Primary RoleMaintains and troubleshoots Hybris platforms, ensuring system stabilityDesigns, develops, and implements Hybris solutions and customizations
Required SkillsKnowledge of Hybris architecture, troubleshooting, basic Java, and SQLProficiency in Java, SAP Hybris APIs, and development tools
Work EnvironmentSupport teams, technical troubleshooting, ongoing system maintenance

While Sap Hybris Support focuses on maintaining and troubleshooting existing Hybris systems, SAP Hybris Developers are responsible for creating new features and customizations. Both roles require knowledge of Hybris architecture and Java, but support roles emphasize problem-solving and system stability, whereas developers focus on building and enhancing the platform.

What are popular job titles related to Sap Hybris Support jobs?

For Sap Hybris Support jobs, the most frequently searched job titles are:

Solution Architect - hybris (Remote Anywhere in US)

Allen, TX • On-site, Remote

LiveArea (a PFSweb, Inc. brand)
11 - 50 employees
Learn more about LiveArea (a PFSweb, Inc. brand)external

$58.50 - $77.25/hr

Full-time

Re-posted 4 days ago

Job description

Company Description
LiveArea, a PFSweb, Inc. brand, is a global commerce services company. We combine business strategy, experience design and technology to help leading B2C and B2B organizations deliver exceptional commerce solutions worldwide. We are a diverse team with distinct interests, skillsets, and backgrounds collaborating across all facets of commerce. Together, we take pride in driving measurable and material value for our clients by leveraging our holistic commerce expertise within specific industry vertical markets.
Job Description
Hybris Solution Architect
The SAP Hybris Solution Architect (SA) has one of the most critical roles for a project. As the name suggests, the SA is responsible for understanding the entire solution to be implemented for a LiveArea Client. Reporting to the Area Vice President of SAP/Hybris, the Solution Architect is responsible for Business Functionality, Application, Data, Integration, System Architectures, Build and Deploy process, and over all client management.
Responsibilities include:
  • Scope - is intimately familiar with the features/requirements as defined in the statement of work; the SA is responsible for ensuring that the architecture is done in a practical, cost effective manner utilizing PFS assets where applicable
  • Responsible for developing/enforcing the application architecture used to develop code on the project, including context diagrams, data flows, and customizations
  • Approving or designing the data load process - guiding the data architect or catalog lead on what needs to be loaded in the application and designing the feed schedule with the business to ensure that it meets the business requirements
  • Ensuring best practices are followed by enforcing coding standards (SDLC guidelines), JavaDocs, Unit Tests and performing code reviews
  • Responsible for ensuring all components are well documented
  • Defining the project tracks and track leads (Member, Order, Catalog, Integration, etc.)
  • Provides Proofs of Concepts to explore the best method for problem resolution
  • The SA is responsible for coding on their projects
  • Conveying requirements to Build and Deploy resource & ensuring that a process is in place for build verification and what the test cases are
  • Developing the tagging/branching strategy as go live nears
  • Responsible for review of test cases created by QA to ensure proper test coverage is provided

Qualifications
  • Bachelor's degree in Computer Science or Engineering, or a closely related field required; Master's degree preferred
  • 5+ years' experience in hybris architecture or similar project leadership, systems integration and development, package implementation, and relational databases, with knowledge of multiple technologies and interactive design required
  • Must have previous experience as a Solution Architect or similar project leadership roles for multiple (at least 2) mid to large B2C or B2B Hybris eCommerce sites
  • Previous experience with agile development methodologies is required; experience must be obtained while executing e-commerce projects with a global and local team
  • Must excel at leading and facilitating large software solutions based on the Java Virtual Machine
  • Must be experienced as a project leader in the utilization of open source frameworks such as Spring, Spring MVC, Hibernate or other ORM solutions, and others as tools to create or extend Hybris eCommerce solutions
  • Must be competent in using software development tools such as Eclipse, Git, Jira and Subversion (SVN)
  • Must be familiar with Test Driven Development (TDD) and Junit
  • Must have experience leading projects with one or more of the following RDBMS: Oracle, MySQL, DB2
  • Previous experience with performance testing eCommerce web sites required
  • Previous experience with projects using REST and/or SOAP-based web services a plus

Characteristics:
  • Excellent verbal, written and presentation communication skills
  • Demonstrable ability to provide consulting services
  • Must possess a unique blend of business and technical savvy, a big-picture vision and the ability to articulate a vision of the total solution both internally and externally

Role performance measurements/objectives:
  • Lead the estimation process for all projects identifying functional and technical activities and estimating accordingly; provide context for test, business analysis, agency personnel
  • Create technical architecture designs and other artifacts outlining the process for implementing complex hybris solutions
  • Support sprint planning, creation of project tasks and enforcement of project standards on hybris implementation projects
  • Mentor SAP Hybris technical team, improving their ability to create technical artifacts, process development tasks, adhere to development standards and reduce re-work on tasks

Additional Information
All your information will be kept confidential according to EEO guidelines.

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