Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Quick apply
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Boston, MA · On-site
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New
Boston, MA · On-site
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New
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About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
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Santa Clara, CA · On-site
$70 - $75/hr
We are looking for SAP CRM Consultant for our client in Santa Clara, CA . Job Title: SAP CRM ... success.
Santa Clara, CA · On-site
$70 - $75/hr
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$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
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The median wage is $75.3K / yr.
$71.6K - $81.4K
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14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
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2% of jobs
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$140K
For Sap Customer Success Manager jobs, the most frequently searched job titles are:
Santa Clara, CA • On-site
Contractor
Re-posted 4 days ago
WE ARE HIRING: Customer Success Manager & Senior Customer Success Manager
Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship builders and orchestration leads to join our Customer Success team in Santa Clara, CA (Onsite)!
We are expanding our team across two strategic seniority levels:
Customer Success Manager (CSM): 3+ years of professional services or business support experience. Focuses on seamless onboarding execution, predefined success tracking, and linking core business objectives to the customer journey.
Senior CSM: 7+ years of related work experience. Leads high-complexity, high-visibility customer portfolios, coordinates cross-ecosystem escalation resolutions, and actively architects brand-new success plays for the organization.
What You'll Do:
Serve as the primary point of contact and orchestration lead for customer impact packages and platform features.
Own the Customer Impact Plan, overseeing delivery timelines and driving client action through a deep understanding of adoption metrics.
Partner with clients to ensure technical health, license utilization, and maximum return on investment (ROI).
Act as an internal customer advocate, collaborating with internal Sales, Product, and Support teams to mitigate critical risks.
Qualifications:
3+ or 7+ years of experience in professional services, customer success, or related enterprise software support.
Strategic tech-industry knowledge with comfort learning and explaining cloud-based software or platform capabilities.
Highly organized with a proven ability to manage multiple customer portfolios and priorities simultaneously.
Platform accreditations or technical certifications are a major plus.
Familiarity utilizing AI tools to streamline workflows and generate customer insights.
Thanks
Sri Vardhan
Vardhans@infobahnsw.com
Sourced by ZipRecruiter
Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.
Recruiting and staffing services
201 - 500 Employees
San Jose, CA, US
1996
