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Sap Customer Engagement Manager Jobs (NOW HIRING)

We have an immediate opening for a Customer Engagement Manager to perform various tasks related to customer liaison and communications, as well as managing business policy operating procedures for ...

We have an immediate opening for a Customer Engagement Manager to perform various tasks related to customer liaison and communications, as well as managing business policy operating procedures for ...

The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this ...

About the Role The Customer Engagement Manager (CEM) is a critical role responsible for ensuring customers successfully adopt and realize value from our product. As a solution expert, the CEM builds ...

New

The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this ...

The Customer Engagement Manager (CEM) is responsible for managing an established book of business across the greater Metro Detroit area - Birmingham, Troy, Flint, Auburn Hills, Saginaw, Ann Arbor ...

The Customer Engagement Manager (CEM) is responsible for managing an established book of business across the greater Indianapolis metro area - with additional reach into Kokomo, Lafayette, and Terre ...

Summary The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

Summary The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

As a Customer Engagement Manager you will play a critical role in driving customer adoption and satisfaction. In this highly visible role, you will be able to use your consulting skills to help ...

$80K/yr

Summary The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

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Sap Customer Engagement Manager information

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$34.5K

$98.1K

$170K

How much do sap customer engagement manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for sap customer engagement manager in the United States is $98,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What is a SAP Customer Engagement Manager?

A SAP Customer Engagement Manager is a professional responsible for managing and optimizing customer relationships using SAP's suite of customer experience and engagement solutions. Their role involves understanding client needs, implementing SAP tools to improve customer interactions, and ensuring overall satisfaction with SAP products and services. They often work closely with sales, marketing, and technical teams to deliver integrated solutions that drive customer loyalty and business growth. Additionally, they may provide training and support to clients to maximize the value of SAP engagement platforms.

How does a SAP Customer Engagement Manager typically collaborate with sales and technical teams to deliver successful client solutions?

As a SAP Customer Engagement Manager, you will often act as a bridge between clients, sales teams, and technical consultants. Your role involves gathering client requirements, translating them into actionable plans, and ensuring that both sales strategies and technical implementations align with the client's objectives. Regular communication and joint planning sessions with sales and technical staff are common, allowing you to address challenges quickly and deliver tailored SAP solutions that maximize client satisfaction. This collaborative approach not only supports customer success but also provides opportunities to learn from different teams and broaden your expertise.

What are the key skills and qualifications needed to thrive as a SAP Customer Engagement Manager, and why are they important?

To thrive as a SAP Customer Engagement Manager, you need in-depth knowledge of SAP solutions, strong project management abilities, and experience in customer relationship management, often backed by a relevant degree and SAP certifications. Familiarity with SAP CRM, SAP S/4HANA, and customer engagement platforms, along with proficiency in using analytics and reporting tools, is typically required. Exceptional communication, problem-solving, and leadership skills help drive customer satisfaction and team collaboration. These competencies are crucial for aligning SAP solutions with client needs, ensuring successful project delivery, and fostering lasting customer relationships.

What are popular job titles related to Sap Customer Engagement Manager jobs?

For Sap Customer Engagement Manager jobs, the most frequently searched job titles are:

Infographic showing various Sap Customer Engagement Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $98,122 per year, or $47.2 per hour.

Engagement Manager/Customer Engagement Manager

Plano, TX • On-site

Siri InfoSolutions Inc
IT Services • 201 - 500 employees

Contractor

Re-posted 20 days ago


Job description

Role: Engagement Manager/Customer Engagement Manager

Location: Plano, Texas (100% Onsite)
Duration: 6+ months

Candidate must have good exp in Telecom Domain

Key Responsibilities:
• Serve as the primary point of contact for customer engagements.
• Manage end-to-end delivery of projects, ensuring timelines and quality standards are met.
• Build and maintain strong relationships with clients to drive satisfaction and retention.
• Collaborate with internal teams to align solutions with customer needs.
• Identify opportunities for process improvement and upselling additional services.

Required Skills:
• 7+ years of experience in customer engagement or client management roles.
• Proven track record of managing large-scale engagements in telecom or technology domains.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Familiarity with project management methodologies and tools.

Preferred Skills:
• PMP or similar project management certification.
• Experience with CRM platforms and customer success tools.
• Knowledge of telecom industry processes and solutions.


Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005