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Sandals Hotel Jobs (NOW HIRING)

Sandals Church

Guest Experience Supervisor

Riverside, CA

$18.75 - $21.50/hr

GUEST EXPERIENCE SUPERVISOR (HOSPITALITY) Sandals Church - Hunter Park Campus Staff Role ... hotels, events, or a similarly guest-focused environment. * Experience recruiting, training ...

Hospitality Purveyors, Inc.

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Architectural Designer

Miami, FL · On-site

$55K - $65K/yr

... Sandals Resorts International properties which are wholly-owned and managed resorts . About the Position: The work involves a variety of construction project types related to hotels and resorts and ...

Wine and Roses

Spa Concierge

Lodi, CA · On-site

$19/hr

Provide guests with robe and sandals and ensure the placement of dirty or used items in the proper ... Inspired by its name, this new hotel brand brings together the best of local elements in a new way ...

Canyon Ranch

Women's Spa Attendant (Part Time)

Las Vegas, NV · On-site

$13.50 - $16.75/hr

In addition, Canyon Ranch operates North Americas largest day spa at The Venetian ® hotel in Las ... sandals. You'll also take part in keeping these areas stocked with neatly-folded towels ...

Omni Hotels & Resorts

Spa Lead

Paradise Valley, AZ · On-site

$41K - $56K/yr

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to ... Know basic front desk operations: including assisting guests with locker set-up, robes and sandals

Woodhouse Spas

Hospitality Floater

Gainesville, VA · On-site

$15/hr

... sandals, and amenities - ensuring comfort, fit, and a perfect first impression • Offer curated ... hotel, hospitality, or luxury service environment is a plus SCHEDULE & COMPENSATION This is a ...

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How much do sandals hotel jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for sandals hotel in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by employees working at Sandals Hotel, and how can they be addressed?

Employees at Sandals Hotels often work in a fast-paced, guest-focused environment where exceeding guest expectations is a top priority. Common challenges include managing high guest volumes during peak seasons, adapting to last-minute changes, and maintaining consistent service quality. Effective teamwork, strong communication skills, and a proactive approach to problem-solving are key to overcoming these challenges. Sandals Hotels provide regular training and support to help staff develop these skills and succeed in their roles.

What is Sandals Hotel?

Sandals Hotel refers to a chain of all-inclusive luxury resorts primarily located in the Caribbean. These resorts are known for their romantic, couples-only atmosphere and offer a wide range of amenities, including gourmet dining, water sports, and entertainment. Sandals Hotels are popular destinations for honeymoons and weddings, providing guests with high-quality service and beautiful beachfront locations. Each resort typically features multiple pools, fine dining restaurants, and exclusive activities tailored for couples.

What are the key skills and qualifications needed to thrive as a hotel manager at Sandals Hotel?

To thrive as a Hotel Manager at Sandals Hotel, you need a strong background in hospitality management, customer service expertise, and a relevant degree or certification in hospitality or business. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Exceptional leadership, communication, and problem-solving skills set top candidates apart by fostering a positive guest and staff experience. These competencies ensure smooth hotel operations, high guest satisfaction, and effective team performance in a competitive hospitality environment.

What is the difference between Sandals Hotel vs Hotel Front Desk Agent?

AspectSandals HotelHotel Front Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, hospitality or related certifications
Work EnvironmentLuxury resort setting, guest-focusedHotel lobby, front desk, guest interactions
Industry UsageHospitality, resort industryHospitality, hotel industry

Both roles focus on guest service within the hospitality industry. Sandals Hotel employees often have specialized training for luxury resort environments, while Hotel Front Desk Agents typically work in various hotel types, handling guest check-ins, reservations, and inquiries. The main difference lies in the setting and scope of responsibilities, with Sandals Hotel roles emphasizing luxury service in a resort context.

More about Sandals Hotel jobs
What are the most commonly searched types of Sandals Hotel jobs? The most popular types of Sandals Hotel jobs are:
What job categories do people searching Sandals Hotel jobs look for? The top searched job categories for Sandals Hotel jobs are:
Sandals Hotel jobs near you
Infographic showing various Sandals Hotel job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.

Guest Experience Supervisor

Sandals Church

Riverside, CA • On-site

$24 - $28/hr

Full-time

Posted 27 days ago

Job description

GUEST EXPERIENCE SUPERVISOR (HOSPITALITY)
Sandals Church - Hunter Park Campus
Staff Role Description - Full-Time
Brief Description
The Guest Experience Supervisor at Sandals Church Hunter Park is a hospitality specialist who leads, trains, and inspires the volunteer Guest Services team to deliver an excellent, Christ-centered weekend experience that moves guests to want to connect. This role personally owns execution of the Relational Intake Framework at the front door and partners closely with the Connections Team to ensure guests move smoothly from "the Handshake" into "the Pathway."
VISION, MISSION, AND CONTEXT
  • Vision: To be real with ourselves, God, and others.
  • Mission: To love God, love people, and live on mission.
  • Contextual Task: To reach the lost and raise up a spiritual family.
Reports To
  • Campus Manager, Hunter Park Campus
Direct Reports
  • Guest Experience Associate
  • Parking Lead
Primary Objective
To build and lead a healthy, high-energy volunteer Guest Services team that delivers an excellent first impression every weekend, and to own the front-door intake process that connects guests to the right next step - information, exploration, or belonging.
Volunteer Team Leadership & Culture
  • Recruit, train, cross-train, and develop healthy, high-energy volunteer teams across parking, greeters, ushers, café, and the info booth.
  • Identify, develop, and empower team leads to provide leadership and support within each ministry area.
  • Build relationships with volunteers through scheduling support, care, and meaningful growth opportunities.
  • Foster a culture of excellence and hospitality that helps every guest feel welcomed and encouraged to take a next step.
Guest Experience & Relational Intake Framework
  • Own the Guest Services onboarding process, including preparing welcome materials, gifts, and volunteer resources.
  • Own execution of "the Handshake": train info booth volunteers to hold low-pressure, conversational intake using the three-tier framework and supporting tools (iPad terminals, cards, digital forms).
  • Ensure accurate, low-pressure capture and routing of guest tier selections into the ChMS and to the Connections Team.
  • Partner with the Connections Team to monitor front-door-to-back-door health metrics and flag retention concerns (for example, Tier 3 attrition).
  • Manage campus resources that impact the weekend guest experience.
  • Ensure all lobby and ministry spaces are prepared, welcoming, and guest-ready for every service.
  • Perform fingerprinting services for prospective volunteers as a California Department of Justice (CA DOJ) certified fingerprint roller, ensuring compliance with all applicable state regulations, confidentiality requirements, and church screening procedures.
Weekend & Major Event Execution
  • Schedule and communicate with volunteers and coordinate teams to prepare ministry spaces for weekend services.
  • Co-own OneServe and Check-in strategy for major weekends (Easter, Christmas) with the Campus Manager, designing and executing the guest-facing welcome experience.
  • Lead pre- and post-service huddles for the Guest Services team; report status and issues into the Campus Supervisor's campus-wide Sunday huddle.
  • Coordinate team appreciation for Guest Services volunteers during major weekends.
Metrics, Systems & Continuous Improvement
  • Monitor team, budgets and guest-experience metrics (CCB, Martus, Google Workspace) to evaluate effectiveness and drive healthy growth.
  • Use data to continuously refine training, staffing, and the guest journey.
Cross-Team Collaboration
  • Lead and develop the Guest Experience Associate.
  • Supervise Café operations and campus events (weddings, funerals, other).
  • Collaborate with the Connections Team, central teams, and other ministry leaders to plan and execute exceptional weekend services and special events.
Desired Qualifications & Experience
  • Demonstrated leadership experience leading volunteers, teams, or employees.
  • Strong interpersonal and communication skills with the ability to connect naturally with people from diverse backgrounds.
  • Highly organized with the ability to prioritize multiple tasks in a fast-paced environment.
  • Available to work weekends, holidays, and special church events.
  • Proficient with Google Workspace and comfortable learning new technology and database systems.
  • 2-5 years of leadership experience in hospitality, customer service, retail, restaurants, hotels, events, or a similarly guest-focused environment.
  • Experience recruiting, training, coaching, and developing volunteer or employee teams.
  • Demonstrated ability to build healthy team culture, motivate volunteers, and create high levels of engagement.
  • Experience managing schedules, staffing plans, and volunteer or employee coverage.
  • Experience coordinating large events or high-volume guest experiences.
  • Strong attention to detail with a commitment to creating clean, welcoming, and organized environments.
  • Comfortable having relational, low-pressure conversations that help people identify appropriate next steps.
  • Demonstrated ability to identify process improvements and implement systems that increase consistency and excellence.
  • Bilingual (English/Spanish) is a plus.
The ideal candidate is someone who:
  • Naturally notices guests who may feel overlooked and takes initiative to engage them.
  • Loves building teams more than simply filling volunteer positions.
  • Leads with warmth, humility, and high expectations.
  • Enjoys coaching others and celebrating their growth.
  • Is energized by creating exceptional first impressions.
  • Thinks strategically while paying attention to operational details.
  • Can balance hospitality, leadership, and systems to create a seamless guest experience.
  • Thrives in a collaborative, fast-paced ministry environment.
SPIRITUAL & CULTURAL EXPECTATIONS
  • Committed follower of Jesus who aligns with the beliefs, mission, and values of Sandals Church.
  • Maintains a growing relationship with Jesus Christ and a consistent devotional life.
  • Models the Fruit of the Spirit (Galatians 5:22-23) in character and leadership.
  • Protects the unity of the church and embodies humility, integrity, and authenticity.
  • Fully embraces and represents the Sandals Church Culture Stack in leadership and personal conduct.
  • Engaged in Discipleship.
2026 CAMPUS STRATEGIC PRIORITIES
This role is a direct lever on two of the three 2026 campus priorities: hospitality quality shapes whether new Saturday night guests return (Priority 1), and the Relational Intake Framework's Tier 2/3 hand-off is a literal front door into the discipleship pipeline (Priority 3).
  • Priority 1: Build a new Saturday night service experience to reach the lost (Attendance Goal: 1,000).
  • Priority 2: Raise up the NextGen (Kids/Students) to an attendance of 950.
  • Priority 3: Become disciple-makers as a church staff (Goal: 110 active discipleship groups and 20% of congregation in a group-1,000 people).
Compensation
Pay Range: $24-$28 per hour
Rate determined by experience and our internal compensation structure.
*Sandals Church is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, ethnicity, national origin, citizenship, age, sex, marital status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of Sandals Church as an equal opportunity employer does not prevent us from hiring staff based on their religious beliefs so that all employees share the same religious commitment, which is central to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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