Samsung Embedded Engineer Jobs in California (NOW HIRING)

[Global CS] Senior Field Application Engineer – Bay Area 직군 FAE 경력사항 경력 5~20년 고용형태 정규직 근무지 San Jose, CA 95134 미국 캘리포니아 산호세

About DeepX Co., Ltd.

DEEPX is a forward-thinking Series D startup architecting the infrastructure for the Physical AI era.

By delivering the world’s most energy-efficient NPU technology, we are solving the critical power and heat challenges of Generative AI to bring super-intelligence to every device, everywhere.

Our global leadership is validated by our record-breaking recognition as a multi-year CES Innovation Award honoree (2024 & 2026) and being named the 2024 Frost & Sullivan Company of the Year in the NPU sector. With an enterprise value approaching 1 trillion KRW, DEEPX offers a unique pre-IPO

opportunity to join a market leader defining the new industry standard for the $70B AI semiconductor market.

We are currently scaling toward mass production of our flagship DX-M1 (Samsung 5nm) with over 50 global projects scheduled for 2026, while engineering next-generation 2nm solutions to support 100B parameter Large Language Models (LLM) at the edge. ☞ Link

★ If you want to be part of world-class innovation? Please talk with us.

★Explore our journey: The DEEPX White Paper ☞ Link

★ Frost & Sullivan, 2024 Company of the Year in the NPU sector!

Check out how Frost & Sullivan, famous for predicting the emergence of future global companies like Tesla and Google, evaluated DeepX!

☞ Link

★ If you want to know more about DeepX's business, check out the DeepX white paper!

☞ Link

Responsibilities:

• Technical Support & Consulting: Engage with customers to understand their technical requirements, offering expert guidance and in-depth support for NPU products and associated software.
• Product Demonstrations & Training: Lead engaging product demonstrations and technical workshops, while also creating comprehensive training materials tailored to customer needs.
• Issue Resolution & Continuous Improvement: Investigate technical challenges based on customer feedback, diagnose root causes, and propose practical solutions to optimize product performance.
• Internal Collaboration: Collaborate closely with R&D and product development teams at our headquarters to refine products, develop detailed technical documentation, and suggest enhancements.
• Technology Research & Strategy: Support the development of differentiated technical strategies by analyzing emerging global trends, competitor activities, and advancing innovation in the AI semiconductor space.

Qualifications:

• BS or MS degree in computer science, Electronics Engineering, or a related discipline.
• Solid experience with deep learning frameworks, including TensorFlow, PyTorch, and ONNX.
• Ideally, hands‑on experience with embedded systems, SoCs, or hardware‑related development and support.
• Strong analytical and problem‑solving abilities to address complex technical challenges.
• Excellent communication skills to collaborate effectively with customers and internal teams.
• A keen interest in learning new technologies and a proven ability to adapt to rapidly evolving landscapes.

Preferred Qualifications:

• Experience in AI, machine learning, or deep learning projects with a focus on real‑world applications.
• Expertise in technical support or consulting, particularly for computing devices like NPUs or GPUs.
• Experience collaborating with global clients, and proficiency in additional languages such as Korean or Chinese.
• Experience in creating technical documentation, leading seminars, and facilitating workshops.