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What is a Salesforce University?

A Salesforce University job typically involves training, educating, and certifying individuals on Salesforce products and best practices. Professionals in these roles may work as instructors, curriculum developers, or certification specialists, helping users and organizations maximize their Salesforce expertise. These jobs require deep knowledge of Salesforce platforms and strong communication skills to effectively teach and guide learners.

What are the key skills and qualifications needed to thrive in the Salesforce University position?

To thrive in a Salesforce University role, you need a solid background in Salesforce CRM, instructional design, and training delivery, often supported by Salesforce certifications and experience in adult education. Familiarity with tools such as Salesforce Trailhead, learning management systems (LMS), and virtual facilitation platforms is typically required. Outstanding communication, adaptability, and patience are critical soft skills for engaging and effectively instructing diverse learner groups. These abilities enable successful knowledge transfer, learner support, and the development of high-impact training programs in fast-evolving tech environments.

What opportunities for professional growth exist within a Salesforce University training role?

Professionals in Salesforce University training roles often have clear paths to advancement, such as moving into senior instructional designer, curriculum development, or training manager positions. By staying updated with the latest Salesforce releases and obtaining additional certifications, you can broaden your expertise and take on more specialized or leadership functions. Many organizations also encourage trainers to collaborate with product teams, participate in conference presentations, or develop thought leadership content. This environment offers multiple avenues for continuous learning and career development, both within the training sphere and the wider Salesforce ecosystem.

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Cities in Michigan with the most Salesforce University job openings:

Salesforce University jobs near you
Infographic showing various Salesforce University job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution.

(Student) Data Reporting Assistant 2026

Davenport University

Grand Rapids, MI • On-site

$15.50 - $20.50/hr

Full-time

Re-posted 15 days ago

Job description

SUMMARY:

The Data Reporting Assistant coordinates, enters, and maintains critical data regarding prospective and current students of the University. Duties include collecting and entering data into various databases, tracking and reporting data entry metrics and using this information for the improvement of processes in the Enrollment Operations Center and Davenport University. Additional responsibilities include significant support to the EOC department. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values, which include diversity, equity and inclusion.

RESPONSIBILITIES:

  1. Follow the departments Standard Operating Procedures.
  2. Data Processing (Managing Applications, Generate Acceptance/Denial Letters/Packets, Entry of Lead Cards and Test Scores).
  3. Identifying and resolving duplicate Leads and Applications within Salesforce/Banner.
  4. Create and run Reports within Salesforce.
  5. Data integrity and process optimization within Salesforce.
  6. Actively participate in the continuous improvement efforts of the Enrollment Operations Center, provide suggestions for improvement and participate in the implementation of the new solutions.
  7. Provide administrative support to the Lead Management Team.
  8. Provides GREAT customer service, anticipating and exceeding the needs of our customers.
  9. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
  10. Demonstrate and promote the University Cultural Values.
  11. Perform other duties as assigned.

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