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Salesforce Support Jobs in Arkansas (NOW HIRING)

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The ... You will analyze client needs, implement software solutions, and provide training and support for ...

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Salesforce Support information

See Arkansas salary details

$33.5K

$81.7K

$128.2K

How much do salesforce support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for salesforce support in Arkansas is $81,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $98,400.00 per year, depending on experience, location, and employer.

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are popular job titles related to Salesforce Support jobs in Arkansas?

For Salesforce Support jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Salesforce Support jobs in Arkansas look for?

The top searched job categories for Salesforce Support jobs in Arkansas are:

Infographic showing various Salesforce Support job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,749 per year, or $39.3 per hour.

Senior Manager, Technology Operations - Salesforce

Walmart

Rogers, AR • On-site

$90K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,554 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...The Senior Manager, Salesforce Business Operations, serves as the business owner for Salesforce supporting Walmart Marketplace globally. This role sits within the Sales Operations organization and is responsible for ensuring Salesforce evolves in line with business priorities while delivering a scalable, efficient, and intuitive experience for users across global Marketplace organizations.
Rather than serving as a traditional Salesforce Administrator, this leader partners closely with Product, Engineering, Sales Operations, Analytics, Operations, and Marketplace leadership to define platform priorities, translate business needs into technical requirements, and drive execution of the Salesforce roadmap.
This individual will balance strategic planning with operational execution, leading governance, prioritization, user adoption, documentation, and cross-functional coordination to ensure Salesforce continues to scale alongside Walmart Marketplace's global growth. What you'll do...
  • Serve as the business owner for Salesforce across Walmart Marketplace globally.  
  • Partner with Product and Engineering teams to define priorities, influence the Salesforce roadmap, and ensure business requirements are delivered effectively.  
  • Gather, prioritize, and document business requirements from stakeholders across global Marketplace organizations.  
  • Design scalable business processes and Salesforce solutions that improve operational efficiency, data quality, and user experience.  
  • Lead Salesforce governance by evaluating enhancement requests, establishing priorities, and ensuring alignment with organizational objectives.  
  • Drive cross-functional initiatives across Sales Operations, Business Development, Account Management, Product, and Engineering.  
  • Own release readiness by coordinating business validation, user acceptance testing, change management, and communications for platform enhancements.  
  • Develop and maintain business documentation, including requirements, process maps, release notes, SOPs, and operational playbooks.  
  • Monitor platform adoption and user feedback, identifying opportunities to simplify workflows and improve productivity.  
  • Partner with Sales Training and business leaders to ensure new functionality is supported with effective training and documentation.  
  • Champion data governance by improving data quality standards, business processes, and operational consistency across Marketplace organizations.  
  • Identify opportunities to streamline manual processes through automation and scalable Salesforce capabilities.  
  • Represent Marketplace business stakeholders in strategic Salesforce initiatives supporting global expansion and platform evolution.  

 

What You'll Bring 
  • 5+ years of experience working with Salesforce Sales Cloud in a Business Operations, CRM Strategy, Product Owner, Business Analyst, or Salesforce Administration capacity.  
  • Strong understanding of Salesforce platform capabilities and CRM best practices.  
  • Experience translating business needs into scalable technology solutions.  
  • Proven ability to influence cross-functional stakeholders across business and technology organizations.  
  • Strong project management, prioritization, and organizational skills with experience leading multiple concurrent initiatives.  
  • Excellent communication skills with the ability to translate technical concepts into business-friendly recommendations.  
  • Experience leading governance, change management, and enterprise platform adoption initiatives.  
  • Demonstrated success supporting large, cross-functional, or global organizations. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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