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Salesforce Qa Jobs in Alberta (NOW HIRING)

Clio

Pricing Analyst

Calgary, AB · Hybrid

CA$97K - CA$131K/yr

Use AI tooling to compress the analysis and execution cycle, from generating and QA'ing migration cohorts to automating the handoff into Salesforce and building intuitive internal pricing calculators ...

Clio

Senior Quote-to-Cash Systems Engineer

Calgary, AB · On-site +1

Using AI to accelerate your own work and improve the team's Q2C workflows-e.g., drafting and debugging Salesforce formulas, validation rules, and flows; generating QA/UAT test cases; reconciling data ...

Easter Seals Alberta

Program Administrator

Calgary, AB · On-site

$50K - $58K/yr

... quality assurance, and continuous process improvement. * Provide administrative and reporting ... Salesforce or other case-management/database experience. * Intermediate Microsoft Excel skills ...

Finning

Product Owner II

Calgary, AB · Hybrid

Salesforce/CRM/ERP work experience * A knowledge of current and emerging technology * Knowledge of UX and CX * Wireframing and rapid prototyping * QA and UAT practices Soft Skills: * Proven track ...

Finning

Product Owner II

Edmonton, AB · Hybrid

Salesforce/CRM/ERP work experience * A knowledge of current and emerging technology * Knowledge of UX and CX * Wireframing and rapid prototyping * QA and UAT practices Soft Skills: * Proven track ...

Amrize

District Sales Coordinator

Calgary, AB · On-site

... Quality Assurance Department and Credit Department as it relates to all customer focused activities ... Administrative support and direct user for Salesforce for Cement business unit. * Administration ...

All JobsSalesforce Qa JobsSalesforce Qa Jobs in Alberta

Salesforce Qa information

See Alberta salary details

$38

$54

$75

How much do salesforce qa jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for salesforce qa in Alberta is $54.84, according to ZipRecruiter salary data. Most workers in this role earn between $46.63 and $61.06 per hour, depending on experience, location, and employer.

What is a Salesforce QA?

A Salesforce QA (Quality Assurance) professional is responsible for testing and ensuring the quality of Salesforce applications. They identify bugs, validate functionality, and ensure that the system meets business and technical requirements. This includes writing and executing test cases, using automated and manual testing techniques, and collaborating with developers and stakeholders. Their goal is to improve system reliability, performance, and user experience before deployment.

What are the typical daily responsibilities of a Salesforce QA?

As a Salesforce QA, your day-to-day tasks include designing and executing test cases, identifying and documenting defects, and collaborating closely with developers, business analysts, and project managers. You may also participate in requirement reviews, ensure test coverage for custom Salesforce features, and contribute to automation efforts whenever possible. The role involves both manual and automated testing, as well as regression and integration testing of Salesforce applications. Working in an agile environment is common, so flexibility and strong teamwork skills are highly valued.

What are the key skills and qualifications needed to thrive in the Salesforce QA position, and why are they important?

To excel as a Salesforce QA, you need a solid understanding of Salesforce platforms, quality assurance methodologies, and test automation, often supported by a relevant degree and Salesforce certifications. Familiarity with tools like Selenium, Jira, and Salesforce-specific testing environments is highly valuable. Attention to detail, strong analytical skills, and effective communication are critical soft skills that set professionals apart in this role. These abilities ensure accurate testing, effective problem-solving, and seamless teamwork in achieving high-quality Salesforce implementations.

How to become a Salesforce QA?

To become a Salesforce QA, you should gain knowledge of Salesforce platforms and testing tools like Selenium or Worksoft. Earning certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder can enhance your credentials. Practical experience in manual and automated testing within Salesforce environments is also important.

What is the salary of QA analyst in Salesforce?

The salary of a Salesforce QA analyst typically ranges from $60,000 to $100,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with Salesforce and testing tools skills can earn higher salaries.

What are popular job titles related to Salesforce Qa jobs in Alberta?

For Salesforce Qa jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Salesforce Qa jobs in Alberta look for?

The top searched job categories for Salesforce Qa jobs in Alberta are:

Salesforce Qa jobs near you
Infographic showing various Salesforce Qa job openings in Alberta as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 74% Physical, 6% Hybrid, and 20% Remote job distribution, with an average salary of $114,077 per year, or $54.8 per hour.

Call Center & Contact Center Professionals

Edmonton, AB • On-site

Hire Resolve.com
See more jobs at Hire Resolve.comexternal

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 20 days ago

Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities
  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development