Salesforce Internship Jobs in Springfield, MA (NOW HIRING)

Minimum Education and Experience Required

Education Required: Bachelor's Degree Required

Experience Required: minimum three years experience in donor relations, development, stewardship, advancement services or related field. Previous experience interacting with donors required.

                                                              License and/or Certification

None

                                                          Knowledge, Skills, and Abilities

Knowledge of: 

• Microsoft Office, especially Word, Excel and Publisher.
• Adobe Acrobat DC pro
• Publicly licensed video creation software (i.e. Canva, Filmora, iMovie)
• Salesforce or similar CMS.

Skilled at:

• Clear and compelling, donor-centric writing, for both business communications and stewardship/impact reports.
• Using shared resources and technology to plan, organize and execute complex events and activities.
• Building and sustaining positive relationships with patient families for the purpose of activating them in support of fundraising and stewardship activities.

Ability to:

• Manage multiple, complex project simultaneously.
• Communicate, verbally and in writing, in a clear, professional and appropriate manner with clinical staff, colleagues, donors, parents and patients.
• Think creatively and execute projects to surprise and delight donors.

Job Duties

• Manage and grow an effective Patient Ambassador program to support the marketing and communications needs of the Foundation for the purpose of inspiring donors to support Connecticut Children's through philanthropy.
• Assess effectiveness of and retain current patient ambassadors/families.
• Identify, thoroughly vet and recruit new patient ambassadors/families.
• Establish a secure, shared and effective system to track current and former patient ambassadors.
• Create and implement internal standards for the fair and effective deployment of patient ambassadors for external marketing/event support activities.
• Develop materials and provide training to aid patient ambassador families in the knowledgeable execution of their volunteer roles.
• Serve as liaison to the wider Medical Center community for patient ambassadors/families engagement with the Foundation.
• Receive, assess and coordinate all Foundation requests for patient ambassador appearances in connection with fundraising events.
• Assist with donor recognition events, endowed position installations and naming dedications.
• Manage the Foundation's Mini Internship program and develop other high-impact donor engagement initiatives.
• Assist with donor acknowledgement using timely, effective, appropriate and consistent methods.
• Perform other duties as requested.

Supervisory Duties (if applicable)

No formal supervisory duties currently exist, however, the Assistant Director may have the opportunity to supervise college-level interns at various times of the year