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Salesforce Implementation Manager Jobs in New York

Salesforce CTA, Associate Vice President

New York, NY · On-site

$60.75 - $80.50/hr

... implementation outcomes. * Advise clients on Salesforce architecture, platform capabilities ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Lead end to end Salesforce implementation programs, managing business, technical, data, integration, testing, training, deployment, and post go live activities * Manage complex Salesforce projects ...

Salesforce Technical Architect

Manhattan, NY · On-site

$76 - $94.25/hr

Eight+ years of consulting and/or CRM implementation experience * Four full life-cycle Salesforce ... implementations with strong expertise in two of the following modules: Sales Cloud, Service Cloud ...

Salesforce Technical Architect

Manhattan, NY · On-site

$76 - $94.25/hr

Eight+ years of consulting and/or CRM implementation experience * Four full life-cycle Salesforce ... implementations with strong expertise in two of the following modules: Sales Cloud, Service Cloud ...

Manage technical scope and client expectations. * Design and develop integrations between ... Overseeing the development and implementation of programs. * Providing technical leadership and ...

Manage technical scope and client expectations. * Design and develop integrations between ... Overseeing the development and implementation of programs. * Providing technical leadership and ...

Manage technical scope and client expectations. * Design and develop integrations between ... Overseeing the development and implementation of programs. * Providing technical leadership and ...

Salesforce Architect

New York, NY

$75.50 - $93.50/hr

Experience in Salesforce (SFDC) CRM with end to end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration ...

Showing results 21-40

Salesforce Implementation Manager information

What is the difference between Salesforce Implementation Manager vs Salesforce Business Analyst?

AspectSalesforce Implementation ManagerSalesforce Business Analyst
Primary RoleOversees Salesforce deployment, manages project timelines, coordinates teamsAnalyzes business needs, gathers requirements, documents processes
Required SkillsProject management, Salesforce platform knowledge, leadershipBusiness analysis, communication, Salesforce understanding
CertificationsSalesforce Administrator, PMP or similar project management certsSalesforce Administrator, Business Analysis certifications
Work EnvironmentProject teams, client sites, corporate officesBusiness units, client meetings, documentation tasks

While both roles work within the Salesforce ecosystem, the Salesforce Implementation Manager focuses on leading and managing the deployment process, ensuring project success. The Salesforce Business Analyst concentrates on understanding business needs and translating them into Salesforce solutions. Both roles often collaborate but serve distinct functions in Salesforce projects.

What are the key skills and qualifications needed to thrive as a Salesforce Implementation Manager?

To thrive as a Salesforce Implementation Manager, you need a solid background in CRM solutions, project management, and business analysis, often supported by a bachelor's degree and Salesforce certifications (such as Salesforce Administrator or Salesforce Certified Consultant). Proficiency in Salesforce platforms, data migration tools, and project management systems like Jira or Asana is typically required. Strong communication, leadership, and problem-solving abilities help facilitate stakeholder alignment and team coordination. These skills are vital to ensure successful Salesforce adoption, project delivery on time and budget, and ongoing user satisfaction.

What are the main challenges a Salesforce Implementation Manager faces during project rollouts, and how can they be addressed?

A Salesforce Implementation Manager often encounters challenges such as managing stakeholder expectations, ensuring data integrity during migration, and aligning system functionality with business processes. To address these, it's essential to maintain open communication with all stakeholders, implement thorough testing protocols, and work closely with cross-functional teams to gather detailed requirements. Adopting an agile approach and providing regular training sessions also help ensure a smooth transition and user adoption.

What does a Salesforce Implementation Manager do?

A Salesforce Implementation Manager oversees the planning, customization, and deployment of Salesforce solutions within an organization. They work closely with stakeholders to understand business requirements, coordinate technical teams, and ensure that Salesforce is tailored to meet the company’s needs. Their responsibilities also include managing project timelines, training users, and providing ongoing support after implementation. Ultimately, they ensure a smooth transition to Salesforce and help maximize its value for the business.
What are the most commonly searched types of Salesforce Implementation jobs in New York? The most popular types of Salesforce Implementation jobs in New York are:
What cities in New York are hiring for Salesforce Implementation Manager jobs? Cities in New York with the most Salesforce Implementation Manager job openings:
Infographic showing various Salesforce Implementation Manager job openings in New York as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Senior Technical Implementation Manager

Leap Health, Inc

New York, NY • On-site, Remote

$150K - $175K/yr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago


Job description

About Leap
Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.
Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.
We're proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what's possible in specialty care.
About the role
Leap is seeking a Senior Technical Implementation Manager to lead platform configurations, integrations, and technical implementation initiatives. This role bridges the gap between technical execution and client success. You'll oversee end-to-end technical implementations-from requirements gathering and SFTP file setup and validation through go-live, while also identifying opportunities for automation, scalability, and process improvement.
The ideal candidate is both technically proficient and client-oriented, able to translate complex requirements into seamless solutions. You'll partner cross-functionally with clinical, operations, data, and client success to ensure implementations are delivered on time, error-free, and in alignment with Leap Health's commitment to excellence.
Key Responsibilities
Implementation & Configuration
  • Lead end-to-end technical onboarding of new clients, from scoping through go-live.
  • Configure platform setups, SFTP connections, and eligibility, claims, and prior authorization files.
  • Manage QA of configurations and file processes to ensure data integrity and accuracy.
  • Support customer relaunches, expansions, and platform updates.

Client & Stakeholder Engagement
  • Serve as the primary technical resource for clients and their vendor partners during onboarding.
  • Translate client requirements into scalable, repeatable solutions.
  • Build strong client relationships by proactively addressing technical issues and providing clear communication.
  • Create and maintain internal documentation (PRDs, SOPs, playbooks).

Process Improvement & Scalability
  • Identify and implement automation opportunities across file processing, data ingestion, and reporting.
  • Partner with engineering and operations to improve workflows and reduce manual interventions.
  • Lead remediation efforts for technical failures (root cause analysis, communication, fix validation).
  • Support Leap's growth by standardizing technical implementation processes.

Success Metrics / Key KPIs
  • On-time, accurate launches of client implementations.
  • High client satisfaction scores on technical delivery.
  • Reduced implementation errors and downstream processing issues.
  • Increased automation of eligibility/claims/prior authorization files and configuration processes.
  • Completion of department initiatives that improve scalability.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, Business, or related field preferred.
  • 3-5+ years in technical implementation, SaaS delivery, or technical operations (healthcare/healthtech strongly preferred), ideally at a startup.
  • Strong understanding of ETL pipelines, API Integrations, HIPAA & SOC 2 compliance, SSO, PHI encryption, SQL, and data ingestion processes.
  • Experience with file transfer protocols (SFTP), eligibility data, claims data, prior authorizations, and healthcare integrations.
  • Prior client-facing experience in technical account management, project management (PMP certified), and implementation.
  • Familiarity with project management and CRM tools (e.g., Hubspot, Salesforce, Asana).

What we're looking for
  • Analytical mindset; adept at diagnosing data and integration issues.
  • Excellent communicator able to engage with both technical and non-technical stakeholders.
  • Strong organizational skills; able to manage multiple concurrent implementations.
  • Independent, resourceful, and comfortable operating in a fast-paced startup environment.
  • Mission-driven with a passion for transforming U.S. healthcare.

Compensation and benefits
  • Competitive salary and equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible remote work environment
  • Opportunities for professional development and career advancement as Leap grows

At Leap, we're building an outlier company with real impact - and that takes focus, energy, and commitment. If that excites you, we'd love to hear from you.
Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We're committed to building a team that reflects a diversity of perspectives, experiences, and identities.