Job Summary:
Deloitte is empowering organizations to build deeper relationships with customers through innovative strategies and advanced analytics. As a Salesforce OmniStudio Technical Architect, you will lead end-to-end solution architecture and delivery for patient service experiences on Salesforce Health Cloud and OmniStudio, translating business requirements into scalable designs and ensuring compliance in regulated environments.
Responsibilities:
• You will translate business and clinical service requirements into scalable OmniStudio designs (FlexCards, OmniScripts, DataRaptors, Integration Procedures) aligned to Health Cloud capabilities and guardrails.
• You will define the technical architecture and integration patterns across Salesforce and external systems (EHR/EMR, contact center, IVR, data platforms), ensuring performance, security, and compliance in regulated environments.
• You will lead technical design reviews, establish development standards, and provide hands-on guidance to multi-disciplinary scrum teams through build, test, and deployment.
• You will configure and optimize Health Cloud features (including, as applicable, Care Management and Advanced Therapy Management) to enable patient intake, service workflows, and care coordination.
• You will design and implement CI/CD pipelines, test automation, and observability practices to improve release quality and speed.
• You will advise clients on platform best practices, estimation, and roadmap sequencing; resolve critical issues; and present solution options to both technical and non-technical stakeholders.
Qualifications:
Required:
• 8+ years of experience in consulting or industry delivering enterprise technology solutions.
• 3+ years of hands-on experience designing and building Salesforce OmniStudio components (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
• 3+ years of experience implementing Salesforce Health Cloud patient service or care workflows.
• Bachelor's degree in Computer Science, Engineering, or equivalent work experience
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available
Preferred:
• Healthcare Life Sciences Industry experience.
• Health Cloud advance therapy management (ATM).
• Salesforce OmniStudio certified.
• Working knowledge and experience of MS Office applications and tools
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, CI/CD, other).
• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical).
Company:
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Founded in 2008, the company is headquartered in Arlington, USA, with a team of 10001+ employees. The company is currently Late Stage.