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Salesforce Field Service Consultant Jobs (NOW HIRING)

ClifyX

Salesforce Field Service Developer

Hartford, CT · On-site

$56 - $74.25/hr

ClifyX is seeking a Salesforce Field Service Developer to implement Salesforce.com based Field ... • Experience in a consulting organization. • Must possess strong communication and ...

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Salesforce Field Service Consultant information

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How much do salesforce field service consultant jobs pay per year?

As of Sep 9, 2026, the average yearly pay for salesforce field service consultant in the United States is $71,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a Salesforce Field Service Consultant?

A Salesforce Field Service Consultant is a professional who specializes in implementing and optimizing Salesforce Field Service, a solution designed to manage mobile workforce operations. They help organizations configure the platform, streamline service processes, and improve scheduling and dispatching for field technicians. Their role often includes gathering business requirements, customizing solutions, training users, and ensuring the system meets the needs of both the company and its customers. They may also provide ongoing support and recommend best practices to maximize efficiency and customer satisfaction.

How does a Salesforce Field Service Consultant typically collaborate with field technicians and other stakeholders to ensure successful project delivery?

A Salesforce Field Service Consultant works closely with field technicians, dispatchers, project managers, and clients to design, implement, and optimize Field Service solutions. Collaboration often includes gathering requirements from stakeholders, configuring workflows to match field processes, and providing training or support to end users. Consultants also facilitate regular check-ins and feedback sessions to address issues and adapt solutions as business needs evolve. This collaborative approach helps ensure seamless adoption and continued improvement of the field service management system.

What are the key skills and qualifications needed to thrive as a Salesforce Field Service Consultant, and why are they important?

To thrive as a Salesforce Field Service Consultant, you need expertise in Salesforce Field Service (formerly Field Service Lightning), strong analytical abilities, and a background in business process optimization, typically supported by Salesforce certifications like Field Service Consultant or Administrator. Familiarity with Salesforce platform tools, integration solutions, and related systems such as Service Cloud and mobile apps is essential. Excellent communication, problem-solving, and client management skills help consultants effectively translate business requirements into technical solutions. These competencies are crucial for delivering seamless implementations that improve field operations and enhance customer satisfaction.

What is the difference between Salesforce Field Service Consultant vs Salesforce Service Cloud Consultant?

CriteriaSalesforce Field Service ConsultantSalesforce Service Cloud Consultant
CertificationsSalesforce Certified Field Service Lightning ConsultantSalesforce Certified Service Cloud Consultant
Work EnvironmentField service operations, on-site client visits, mobile app usageCustomer service centers, call centers, online support
Industry UsageField service management, logistics, utilitiesCustomer support, sales, marketing

Salesforce Field Service Consultants focus on managing on-site service operations and mobile workforce solutions, while Salesforce Service Cloud Consultants specialize in customer support and case management within call centers. Both roles require Salesforce certifications and are integral to customer engagement strategies, but they serve different operational needs within organizations.

What states have the most Salesforce Field Service Consultant jobs?

States with the most job openings for Salesforce Field Service Consultant jobs include:

What are popular job titles related to Salesforce Field Service Consultant jobs?

For Salesforce Field Service Consultant jobs, the most frequently searched job titles are:

Infographic showing various Salesforce Field Service Consultant job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $71,015 per year, or $34.1 per hour.

Salesforce Field Service SME / Functional Consultant

Benton Harbor, MI • On-site

The Brixton Group
IT Services • 51 - 200 employees
Learn more about The Brixton Groupexternal

Other

Posted 22 days ago

Job description

Duration: 6+ Months

Location: Benton Harbor, MI


We are seeking a motivated and experienced problem-solver to serve as a Subject Matter Expert for our Field Service systems. This role is pivotal in bridging the gap between our business objectives and technology solutions. You will be the go-to expert for our core Field Service platform, responsible for analyzing complex challenges, designing effective solutions, and driving the implementation of key initiatives. The ideal candidate will have a deep functional and technical understanding of Salesforce Field Service and a passion for improving processes and solving intricate problems.
Responsibilities:

  • Serve as the primary subject matter expert for the Salesforce Field Service platform, providing technical and functional guidance.
  • Partner with field service, customer service, and other business stakeholders to understand their needs, pain points, and strategic objectives.
  • Lead business analysis efforts by capturing, documenting, and translating business requirements into detailed functional specifications and system designs.
  • Analyze complex business problems and design scalable, effective solutions within the Salesforce ecosystem.
  • Configure and customize the Salesforce Field Service application, including work orders, service appointments, asset management, scheduling logic, and the mobile experience.
  • Act as a key problem solver by troubleshooting, diagnosing, and resolving complex technical and functional issues within the platform.
  • Collaborate with internal IT teams, system administrators, and external partners to deliver integrated and robust solutions.
  • Develop and execute test plans to ensure the quality and stability of new features and enhancements.
  • Contribute to the strategic roadmap for field service technology, identifying opportunities for innovation, process automation, and efficiency gains.
  • Create documentation and provide training to business users to drive adoption and ensure best practices are followed.


Requirements:

  • Bachelor''s Degree or 5+ years of equivalent experience in an information systems or business analysis role.
  • 3+ years of hands-on experience with Salesforce Field Service (SFS), including implementation, configuration, and support.
  • Proven experience in a role blending functional business analysis and technical system configuration.
  • Deep understanding of core field service business processes (e.g., dispatch, scheduling, work order management, inventory, mobile workforce operations).
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.


Preferred Skills:

  • Salesforce certifications (e.g., Salesforce Administrator, Field Service Consultant).
  • Experience with Agile or other iterative development methodologies.
  • Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
  • A strategic thinker with a passion for using technology to solve business challenges and drive value.
  • Experience with large-scale transformation projects.

Apply