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Salesforce Developer Support Engineer Jobs in Redmond, WA

Salesforce Service Cloud Engineer

Seattle, WA · On-site

$63.25 - $83.75/hr

Preferred Qualifications • Salesforce Certified Platform Developer II (PD II). • Salesforce Certified Platform Developer I (PD I). • Service Cloud Certified Consultant. • Sales Cloud ...

Salesforce Developer with 4-8 years of Salesforce platform experience building and supporting enterprise applications using configuration-first and low-code principles where appropriate. * Proficient ...

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Salesforce Developer Support Engineer information

See Redmond, WA salary details

$13

$69

$98

How much do salesforce developer support engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for salesforce developer support engineer in Redmond, WA is $69.56, according to ZipRecruiter salary data. Most workers in this role earn between $59.76 and $79.13 per hour, depending on experience, location, and employer.

What does a Salesforce Developer Support Engineer do?

A Salesforce Developer Support Engineer provides technical assistance to Salesforce users, developers, and administrators by troubleshooting issues, resolving bugs, and guiding best practices for development on the Salesforce platform. They analyze customer problems, replicate issues, and provide solutions related to Apex code, Visualforce pages, Lightning components, integrations, and APIs. In addition to resolving technical cases, they often collaborate with product and engineering teams to address complex issues and improve the platform. Their role is crucial in ensuring customers can effectively use and develop on Salesforce while minimizing downtime and maximizing productivity.

What are the key skills and qualifications needed to thrive as a Salesforce Developer Support Engineer?

To thrive as a Salesforce Developer Support Engineer, you need a solid understanding of Salesforce platform development, troubleshooting, and a background in computer science or related fields. Proficiency with Salesforce tools such as Apex, Visualforce, Lightning Components, and familiarity with Service Cloud and CRM systems is typically required, alongside relevant Salesforce certifications. Strong analytical thinking, effective communication, and problem-solving abilities help you resolve technical issues and support users efficiently. These skills are crucial for ensuring customer satisfaction, maintaining system reliability, and enabling clients to fully leverage Salesforce solutions.

What are some common challenges faced by Salesforce Developer Support Engineers, and how can applicants prepare to address them?

Salesforce Developer Support Engineers often encounter complex technical issues that require in-depth troubleshooting, particularly when custom code or integrations are involved. Balancing multiple high-priority cases while communicating clearly with both technical and non-technical stakeholders is a frequent challenge. Applicants can prepare by strengthening their problem-solving skills, deepening their understanding of Salesforce platform features, and practicing effective communication. Familiarity with debugging tools and staying updated on Salesforce releases will also help in efficiently resolving customer issues.

What is the difference between Salesforce Developer Support Engineer vs Salesforce Administrator?

AspectSalesforce Developer Support EngineerSalesforce Administrator
Primary RoleProvides technical support, troubleshooting, and assists with development tasks related to SalesforceManages and configures Salesforce platform, user management, and process automation
Required SkillsKnowledge of Salesforce development, Apex, Visualforce, troubleshooting skillsConfiguration skills, workflow automation, user management, basic Salesforce setup
CertificationsSalesforce Platform Developer, Support certifications often preferredSalesforce Administrator certification
Work EnvironmentTechnical support teams, development projects, troubleshooting scenariosAdministrative teams, user support, system configuration

While both roles work within the Salesforce ecosystem, the Salesforce Developer Support Engineer focuses on technical support and development tasks, whereas the Salesforce Administrator handles platform configuration and user management. Understanding these differences helps organizations assign the right skills to each role.

Infographic showing various Salesforce Developer Support Engineer job openings in Redmond, WA as of June 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $144,676 per year, or $69.6 per hour.

Salesforce Service Cloud Engineer

Tukwila, WA • On-site

Long Finch Technologies
IT Services • 51 - 200 employees

$62.50 - $83/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Salesforce Service Cloud Engineer: 

• Overall, 7 years of experience in IT industry with min 6 years of Salesforce development experience

• Hands on with customization, APEX, Visualforce pages/Lightning pages, Lightning Web Components, Data loaders, SOQL, SOSL, Flows.

• Experience in working with Apex Scheduling, Batch processes, Apex Class controllers and Triggers with Governor Limits.

• Hands on Code Optimizations, Knowledge of Apex Data Loader and Salesforce DX.

• Build integrations between Salesforce and external applications using REST, SOAP APIs, Kafka, oAuth and Single Sign-On.

• Experience integrating Salesforce with other applications using APIs from the AppExchange

• Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.

• Experience using versioning control/continuous integrations tools such as GITLab.

• Create/modify existing controllers, controller extensions, and triggers across all platforms.

• Salesforce.com (SFDC) Lightning experience with configurations and APEX development, with strong knowledge of Salesforce.com architecture frameworks,
best practices, and business processes.

Certs good to have:
Salesforce Certified Platform Developer II (PD II)
Salesforce Certified Platform Developer I (PD I)
Service Cloud Certified Consultant
Sales Cloud Certified Consultant
Salesforce Certified Sharing and Visibility Designer
Salesforce Certified Admin
Salesforce Platform App Builder