Ideal for recent undergraduate or graduate-level candidates with Salesforce back-end development experience.ย
Position Summaryย
The Salesforce Development & Data Systems Associate provides technical support for the design, maintenance, and enhancement of Umoja's Salesforce infrastructure. This role is focused onย Salesforce back-end development, data architecture, and database management, supporting program operations and reporting needs across the organization.ย
This position is ideal for aย Salesforce-certified professionalย who wants real-world experience building andย maintainingย production of Salesforce systems in a mission-driven environment.ย The Associate will work closely with the Research & Evaluation team and program staff to ensure data systems areย accurate, scalable, and aligned with organizational needs.ย
Key Responsibilities:ย
Salesforce & Systems Development (75%)ย
- Support the development and maintenance ofย Salesforce back-end architecture, including objects, fields, relationships, validation rules, and automation (Flows, Process Builder, or Apex asย appropriate).ย
- Assistย in managingย Salesforce data models, user permissions, profiles, and roles.ย
- Build andย maintainย custom reports, dashboards, and data viewsย to support internal reporting needs.ย
- Supportย Salesforce integrations, imports, exports, and data syncing processes.ย
- Perform data cleaning, deduplication, and integrity checks within Salesforce.ย
- Document system configurations, workflows, and data standards.ย
- Collaborate with stakeholders to translate operational needs into technical Salesforce solutions.ย
Data & Technical Support (25%)ย
- Respond to internal Salesforce system requests, troubleshooting issues, and resolving data errors.ย
- Support database management tasks using Excel, Google Sheets, or other data tools.ย
- Assistย with file uploads, structured data submissions, and quality assurance checks.ย
- Provide technical support for related systems such as campus portals or data submission platforms.ย
Work Expectationsย
- Approximatelyย 50% in-office, with some flexibility.ย
- Reports directly to theย Senior Manager of Research & Evaluation.ย
What This Role Offersย
- Hands-on experience building and managingย real-world Salesforce systems.ย
- Opportunity to deepen Salesforce development and data architecture skills.ย
- Exposure to statewideย higher-educationย and equity-focused initiatives.ย
- A supportive environment for early-career technical professionals to grow.ย
- Meaningful work that directly supports student success and institutional change.ย
Requirements
- Bachelor's degreeย required; graduate-level students or master's degree holders welcome.ย
- Salesforce Administrator and/or Platformย Developer Iย certification strongly preferredย (requiredย for hire or withinย firstย 3-6 months).ย
- Hands-on experience withย Salesforce back-end configuration and developmentย (academic, internship, or professional experience acceptable).ย
- Knowledge ofย database conceptsย (relational databases, data normalization, data integrity).ย
- Experience with data tools such as Excel or Google Sheets; familiarity with SQL or other database tools is a plus.ย
- Strong attention to detail and ability to manage technical tasks independently.ย
- Clear communication skills and ability to work with non-technical stakeholders.ย
- Interest in education equity, data-informed decision-making, and student-centered systems.ย
Benefits
Hourly rate based on experience:ย $25-$30/hour. This is a 1099 Contractor position, no benefits offered.