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Salesforce Application Support Jobs (NOW HIRING)

Procom Consultants Group

Salesforce Developer

Dallas, TX

$55 - $72.75/hr

Salesforce Application Developer Job Details Work independently or part of a team to support enhance and design Salesforce solutions as per the business needs. Participate in meetings with team ...

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How much do salesforce application support jobs pay per hour?

As of May 30, 2026, the average hourly pay for salesforce application support in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce Application Support specialist, and why are they important?

To thrive as a Salesforce Application Support specialist, you need a strong understanding of Salesforce CRM, troubleshooting skills, and experience with data management, typically backed by a relevant degree or Salesforce certifications. Familiarity with Salesforce Service Cloud, CRM dashboards, and support ticketing systems like Jira or ServiceNow is commonly required. Exceptional communication, problem-solving abilities, and customer service orientation are vital soft skills. These skills ensure efficient issue resolution, user satisfaction, and the smooth operation of Salesforce platforms in business environments.

What are some common challenges faced by Salesforce Application Support professionals, and how can they be addressed?

Salesforce Application Support professionals often encounter challenges such as managing high volumes of user requests, troubleshooting complex system issues, and keeping up with frequent platform updates. To address these, it's important to develop strong problem-solving skills, maintain open communication with end users, and stay informed about Salesforce's latest features and releases. Collaborating closely with the development and administrative teams can also help resolve issues efficiently and prevent recurring problems.

What is Salesforce Application Support?

Salesforce Application Support refers to the team or individuals responsible for assisting users with issues, questions, or technical challenges related to Salesforce applications. They help ensure that Salesforce runs smoothly by troubleshooting problems, managing user accounts and permissions, resolving bugs, and providing guidance on best practices. Their role often includes collaborating with Salesforce administrators and developers to implement updates or customizations and to ensure data integrity and system reliability. Effective Salesforce Application Support is crucial for organizations to maximize the value of their Salesforce investment and maintain productivity.

What is the difference between Salesforce Application Support vs Salesforce Administrator?

AspectSalesforce Application SupportSalesforce Administrator
Primary RoleProvides technical support, troubleshooting, and issue resolution for Salesforce users and systemsManages and configures Salesforce platform, including user management, workflows, and data integrity
CertificationsSalesforce Support certifications, Salesforce Certified Administrator often preferredSalesforce Certified Administrator is essential
Work EnvironmentSupport teams, IT departments, or customer service settingsBusiness units, IT teams, or CRM departments within organizations
Key FocusIssue resolution, user support, system maintenanceSystem configuration, user management, process automation

While both roles require Salesforce certifications and involve working within the Salesforce ecosystem, Salesforce Application Support primarily focuses on troubleshooting and resolving user issues, whereas Salesforce Administrators handle system setup, configuration, and ongoing management to optimize platform use.

What cities are hiring for Salesforce Application Support jobs? Cities with the most Salesforce Application Support job openings:
Infographic showing various Salesforce Application Support job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Salesforce Application Developer

Steampunk

Mclean, VA • On-site, Remote

$85K - $160K/yr

Other

Posted 7 days ago

Job description

Overview
As a Steampunk Salesforce Developer, you will work with Technical/Solutions Architects and Business Analysts to translate business requirements into well-architected solutions that best leverage the Salesforce platform. Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed.
Contributions
  • Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs
  • Manage the process of implementing improvements and new functionality in SFDC application
  • Deliver support and solutions for break/fix issues
  • Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions
  • Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development
  • Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals
  • Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions
  • Monitor Salesforce.com usage for compliance
  • Maintain security for Salesforce.com data
  • Interface with business analysts and technical staff and be responsible for delivering complete work products
  • Implement App Exchange platforms
  • Research integration issues and work closely with team members on operations and development staff
  • Research and development of new Salesforce.com prototypes and applications
  • Research and keep current on force.com technologies and communicate trends and future needs to leadership
  • Perform maintenance and troubleshooting of applications
  • Build client trust and respect, establish client relationships, and develop rapport with client
  • Participate and engage in all team meetings
  • Document best practices and operational procedures
  • Facilitate continuous improvement within the environment

Qualifications
Required:
  • Bachelor's degree from an accredited institution
  • 2+ years of experience with Salesforce development
  • Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
  • Must have proven knowledge and practical application of Visualforce, APEX programming, Force.com APIs, and Web Services
  • Eligible to obtain and maintain and government security clearance
  • Salesforce Developer certification(s)

Preferred Skills:
  • Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com
  • Ability to work on multiple tasks and deliver results with aggressive timelines
  • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
  • Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)
  • Ability to produce high quality technical documentation and analysis
  • Take initiative to recommend process improvements and demonstrate creative thinking
  • Demonstrate self-motivation and the ability to grasp concepts quickly
  • Demonstrate sharp, analytical, problem solving, and decision-making skills
  • Knowledge and experience with Agile and DevSecOps methodologies
  • Salesforce Developer certification is preferred

About steampunk
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $85,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

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